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Hilton Sorrento Palace

4.0 star property

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Photo gallery for Hilton Sorrento Palace

Exterior
Point of interest
Front of property
Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
Junior Suite, 1 King Bed, Sea View | View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Gym

Explore the area

Map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Sorrento Cathedral
    ‪8 min walk‬
  • Villa Fiorentino
    ‪9 min walk‬
  • Deep Valley of the Mills
    ‪9 min walk‬
  • Sorrento (RRO-Sorrento Heliport)
    ‪15 min walk‬

Room options

View all photos for Superior Room, 2 Twin Beds

View from room

Superior Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout drapes

Single Room

  • 161 sq ft
  • Hill view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Superior Quadruple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Quadruple Room, Sea View

Executive Quadruple Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Executive Quadruple Room, Sea View

  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Triple Superior Garden view

Triple Superior Garden view | Minibar, in-room safe, desk, blackout drapes

Triple Superior Garden view

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(8 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 355 sq ft
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Living area | 40-inch LCD TV with satellite channels, TV

Superior Triple Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite Garden

Suite Garden | Living area | 40-inch LCD TV with satellite channels, TV

Suite Garden

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Triple Room, Sea View

Executive Triple Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Executive Triple Room, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 40-inch LCD TV with satellite channels, TV

Executive Suite, 1 King Bed

  • 807 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, blackout drapes

Family Triple Room

  • 355 sq ft
  • Hill view
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 1 King Bed (Surya)

Suite, 1 King Bed (Surya) | Bathroom | Combined shower/tub, free toiletries, hair dryer, bidet

Suite, 1 King Bed (Surya)

  • 1184 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

Deluxe Quadruple Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Deluxe Quadruple Room, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Family Triple Room, Garden View

Family Triple Room, Garden View | Minibar, in-room safe, desk, blackout drapes

Family Triple Room, Garden View

  • 355 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Sundeck

So' Lifestyle Hotel Sorrento

  • Pool
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (57)
The price is $147
per night
$161 total
includes taxes & fees
Mar 19 - Mar 20
So' Lifestyle Hotel Sorrento

About this property

Hilton Sorrento Palace

4-star Sorrento resort connected to the convention center, close to Sorrento Beach
This resort features an indoor pool, a restaurant, and a 24-hour fitness center. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli, and a rooftop terrace are onsite.
Hilton Sorrento Palace offers 335 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a seasonal outdoor pool and a children's pool, Hilton Sorrento Palace provides an indoor pool and a 24-hour fitness center. The resort offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 24 meeting rooms. Event facilities measuring 90352 square feet (8394 square meters) include a conference center. This Mediterranean resort also offers a rooftop terrace, spa services, and a vending machine. Guests can use the indoor pool and outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

Hilton Sorrento Palace has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Hilton Sorrento Palace has a restaurant on site.
Pagoda Pool Bar - This bar is located by the pool. Open daily.
L'agrumeto barbecue and m - This restaurant overlooks the garden and specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Street parking available
  • Self parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'agrumeto barbecue and m
  • Pagoda Pool Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Padel
  • Playground
  • Private wine tours
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (90,352 square feet of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (35 inch wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities or services will be unavailable from January 3 2025 to March 31 2025 (dates subject to change):
  • One of the swimming pools
The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to October
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Resort
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Resort Sorrento

Hilton Sorrento Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 302 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 15 out of 1000 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Greg

Stayed 2 nights in Nov 2024

8/10 Good

MITRA, Vancouver

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and room. Didn't have coffee maker in room though.
Stayed 4 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a great stay with decent value for the money.
Stayed 4 nights in Oct 2024

10/10 Excellent

Arleigh, San Leandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jade

Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
pretty view. frescos nice on walls..walkable to town
Stayed 6 nights in Sep 2024

10/10 Excellent

carrie

Stayed 3 nights in Sep 2024

8/10 Good

Sidharth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Gabriel

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The buffet was cold.
Stayed 2 nights in Oct 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
We had the wonderful experience. Daniel was amazing in arranging our family and assisting us as needed despite our complex requests.
Stayed 1 night in Oct 2024

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, staff was professional.
Stayed 3 nights in Sep 2024

10/10 Excellent

Idilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Philomena

Stayed 3 nights in Sep 2024

10/10 Excellent

Calvin, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the perfect location within walking distance to restaurants and shopping. The hotel also had free breakfast and options for onsite dining.
Stayed 5 nights in Sep 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay. The hotel seems to be a bit much for Sorrento, Italy, And to me was too Americanized. The food was very average for Italy. Breakfast was spectacular, but I couldn’t find a good cup of coffee. All the coffee wasn’t good. Also, another turn off was the smell in the hallway outside our room. I think it’s a cleaning product odor, combined with the heat from the sun, and poor ventilation in the area. Otherwise it was nice.
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The photos and description of this location are completely false. The pool was locked up with a chain. The halls and areas were empty and not inviting at all, the front desk person who checked us in was rude and not helpful. The whole thing was terrible. For the rate and expected experience, this should have been way better.
Stayed 2 nights in Sep 2024

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, very comfortable bed and spacious room. Facilities beautiful. Quick and easy check in
Stayed 2 nights in Sep 2024

10/10 Excellent

ANAS

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with amazing amenities, gorgeous view. Close to city center. Very clean. Wish I had more time there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shana, Whitchurch-Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Best location for an amazing time in sorrento!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Amer, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Mandy

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Customer service at both the front desk and breakfast area was disappointing. Hotel rooms very outdated and not a 4 star hotel!
Stayed 4 nights in Sep 2024

4/10 Poor

Nathan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stefan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a bit out of central Sorrento but worth it, great view easy enough to get to!
Stayed 4 nights in Aug 2024