Alcázar Hotel Sóller - New Opening

4.0 star property

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Outdoor pool
Superior Room, Balcony, Garden View | Minibar, in-room safe, desk, laptop workspace
Restaurant
Terrace/patio
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
C/ Romaguera 25, Sóller, 07100
  • Municipal Market of Sòller
    ‪1 min walk‬
  • Casal de Cultura
    ‪2 min walk‬
  • Plaza de la Constitución
    ‪2 min walk‬
  • Palma de Mallorca (PMI)
    ‪43 min drive‬

Room options

Junior Suite, Balcony, City View (2 Adults + 1 Children)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, Terrace, Garden View

  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, Balcony, Garden View

  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Suite, Balcony, City View (3 Adults)

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Balcony, City View (2 Adults + 2 Children)

  • 409 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

Alcázar Hotel Sóller - New Opening

4-star Sóller hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a coffee shop/cafe, and concierge services are onsite.
Alcázar Hotel Sóller - New Opening offers 31 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Sóller hotel also offers an outdoor pool, a terrace, and multilingual staff.

Alcázar Hotel Sóller - New Opening is a smoke-free property.

Alcázar Hotel Sóller - New Opening has a restaurant on site.
Room service (during limited hours) is available.

Languages

Catalan, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage
  • Bicycle tours
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free crib
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from January 8 2025 to February 7 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses wind and solar energy, plus eco-friendly cleaning products

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Alcázar Hotel Sóller
Alcazar Soller Opening Soller
Alcázar Hotel Sóller - New Opening Hotel
Alcázar Hotel Sóller - New Opening Sóller
Alcázar Hotel Sóller - New Opening Hotel Sóller

Alcázar Hotel Sóller - New Opening Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 56 out of 62 reviews
Rating 8 - Good. 6 out of 62 reviews
Rating 6 - Okay. 0 out of 62 reviews
Rating 4 - Poor. 0 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel close to the main place in Soller. Such a highlight seeing the old tram from our room. The hotel went out of their way to accomodate our toddler. Buffet breakfast was excellent too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean - basically brand new. It even had that fresh carpet smell when going through the hallway to rooms. Breakfast selection was nice with both continental hot and cold items on offer - some hot items like the eggs/hash rcould have been warmer. Staff were extremely friendly and accommodating. Pool area was lovely, didn't spend much time out there but enjoyed a nice coffee out there in the morning. Rooms were amazing, beautifully decorated and stylish.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Alcázar is located in a quiet area just a few minutes walk to the town square. We stayed in a garden room with views over the gardens toward the mountains. Everything was really well maintained and spotlessly clean, which given the hotel is quiet new would be expected. The staff were warm, friendly and very helpful. The room was compact with a small balcony, the bed was supremely comfortable, the air con worked well and the shower was excellent. There is a lack of storage in the room which was a little irritating as there was no where to store cases.The pillows were too soft and not at all supportive; firmer pillows were not available. The main irritant was the noise of staff using walkie talkies in the corridors.The other issue was the noise whenever furniture was moved in adjacent rooms. This would probably be rectified if they fitted glides to the legs of the chairs. The breakfast buffet was excellent. The gardens and pool were lovely. Overall a great hotel, with lovely staff , very comfortable beds , great showers, a quiet yet central location, with good views from the garden rooms. If they could address the noise issues and improve the pillows this would be a pretty perfect hotel.
Stayed 8 nights in Oct 2024

10/10 Excellent

Athena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Vanessa

Stayed 3 nights in Sep 2024

10/10 Excellent

robin

Stayed 1 night in Sep 2024

8/10 Good

arlen

Stayed 3 nights in Sep 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
customer service excellent. Breakfast great. Hotel grounds beautiful, peaceful and location excellent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class hotel with a boutique personal feel.
Excellent service from the manager down to waiters
Stayed 2 nights in Oct 2024

10/10 Excellent

Shannalee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they told us parking WASNT complimentary
Stayed 4 nights in Sep 2024

10/10 Excellent

Alice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely stunning new hotel, nothing to fault! The super king size beds are a dream, we’ve never slept so well on holiday before
Stayed 4 nights in Sep 2024

10/10 Excellent

Joseph

Stayed 1 night in Sep 2024

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality boutique hotel
A boutique hotel with comfortable beds, good breakfast and friendly service. Located conveniently - 8 mins from the bus stop, less than 5 mins away from the very centre plaza of Soller. + Offers underground parking with bike parking area too + Breakfast is high standard, with a lot of meats and vegetables, baked goods, juices and even some bubbly cava if you fancy a "mimosa". You might have to wait in a queue for coffee though, as there's only one coffee machine and I did not see any gluten free bread option, nor the famous Mallorcan sobresada + Staff is friendly and helpful + Area outside looks much nicer than on official photos - pool area is big and lovely, also there's a sauna there (just you need to ask at the reception to prepare it for you in advance) + You get all the gadgets for your stay which you would expect from a high standard hotel - slippers, separate towel for the pool area, wooden comb and shaver and more + Interiors are stylish and well maintained + Fresh water bottle was brought to the room daily So all nice, we enjoyed our stay and we plan to return someday
Stayed 2 nights in Sep 2024

10/10 Excellent

Maggie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at Hotel Alcazar! The hotel was beautiful, the staff was so helpful and kind, and the area was stunning. 10/10 would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Ashka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive hotel and facilities. Breakfast excellent, rooms spacious.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay shortly after the hotel opened, staff were more than accommodating and friendly. The pool area was fantastic for relaxing and it was surprisingly quiet even when many guests shared the space. It also backs onto to gardens and the tram line which was pleasent to watch go by and meant we never heard cars or traffic. We would happily stay again if we return to soller.
Stayed 5 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredible hotel, beautifully designed with outstanding service and the best breakfast buffet we’ve had while traveling! We loved everything about it and wished we stayed longer. The location was incredible to walk around downtown Sóller.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extra special and perfect in every way
Perfect in every way. The location is a stone's throw from the central square, the tram which runs by is such a lovely bonus to watch from the pool. The pool area and pool itself are stunning and quiet, the decor of the entrance/breakfast area is beautiful and very trendy, but what is truly spectacular are the rooms. They felt so special, very stunning and enormous comfy beds, they had thought of every finer detail to make it the nicest hotel we have stayed in by far. It smelt amazing and felt like such a treat to be in such a wonderfully decorated and brand new hotel. The staff were absolutely amazing and went above and beyond to make our stay extra lovely. We cannot recommend this place enough, worth every penny and simply stunning!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel in gorgeous Soller
We have just got back from a lovely stay at Alcázar Hotel. The hotel is brand new and beautiful, the pool and outdoor space was perfect for relaxing and the location was brilliant, only a couple of minutes walk to the centre of Sóller and the tram that takes you down to the port. The breakfast was lovely and the staff were also brilliant and so helpful. There’s nothing we didn’t like about this place 😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Irina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excelent hotel with an excelent service.
Stayed 3 nights in Jul 2024