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Best Western Plus Hotel des Francs

4.0 star property

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Photo gallery for Best Western Plus Hotel des Francs

Property amenity
Executive Room, 1 King Bed, Non Smoking, Terrace | Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Air conditioning
$125
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
62 Boulevard Jeanne d'Arc, Soissons, AISNE, 2200
  • Abbaye de St-Jean-des-Vignes
    ‪3 min walk‬
  • Soissons Cathedral
    ‪9 min walk‬
  • Château des Fossés
    ‪17 min walk‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking (Larger Room)

Superior Room, 1 King Bed, Non Smoking (Larger Room) | Premium bedding, in-room safe, desk, soundproofing

Superior Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room) | Premium bedding, in-room safe, desk, soundproofing

Deluxe Room, 1 King Bed, Non Smoking, Terrace (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request) | Premium bedding, in-room safe, desk, soundproofing

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

8.8 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed, Non Smoking, Terrace

Executive Room, 1 King Bed, Non Smoking, Terrace | Premium bedding, in-room safe, desk, soundproofing

Executive Room, 1 King Bed, Non Smoking, Terrace

  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Hotel des Francs

4-star Soissons hotel with restaurant
This hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a steam room, spa services, and dry cleaning.
Best Western Plus Hotel des Francs offers 70 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

This Soissons hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a steam room.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages and facials. A variety of treatment therapies are provided, including Ayurvedic.
Best Western Plus Hotel des Francs features an indoor pool and a steam room. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This eco-certified hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Best Western Plus Hotel des Francs has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Relais de Vignes - This restaurant specializes in Modern European cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Relais de Vignes

Things to do

  • Indoor pool
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Ayurvedic treatments
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Crib (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 10.0 per stay
Cribs (infant beds) are available for EUR 10.0 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per stay
  • Rollaway bed fee: EUR 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 7:00 AM to 9:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Best Western Plus des Francs
Best Western Plus des Francs Soissons
Best Western Plus Hotel des Francs
Best Western Plus Hotel des Francs Soissons
Best Western Plus Hotel Francs Soissons
Best Western Plus Hotel Francs
Best Western Plus Francs Soissons
Best Western Plus Francs
Best Plus Des Francs Soissons
Best Western Plus Hotel des Francs Hotel
Best Western Plus Hotel des Francs Soissons
Best Western Plus Hotel des Francs Hotel Soissons

Best Western Plus Hotel des Francs Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 139 out of 279 reviews
Rating 8 - Good. 108 out of 279 reviews
Rating 6 - Okay. 24 out of 279 reviews
Rating 4 - Poor. 6 out of 279 reviews
Rating 2 - Terrible. 2 out of 279 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, amenities
Lovely staff. Excellent facilities.
Stayed 1 night in Mar 2025

8/10 Good

Jozef

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Liked: Staff & service, room comfort

Disappointing

Given a smoking room and smaller than booked, then changed. Toilet stained. Restaurant closed on Sundays. Had to order food from outside and was grateful for plates and cutlery from staff who tried hard to please.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Luis Antonio

Stayed 1 night in Sep 2024

10/10 Excellent

Piers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious property with an indoor pool. Never visited the town before but it was surprisingly good. Visited the market, cathedral, ruins and it was all good.
Stayed 1 night in Aug 2024

8/10 Good

Louis Alain

Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in May 2024

8/10 Good

Edward

Traveled with partner
Liked: Amenities
Fine dining at reasonable prices
Stayed 1 night in Sep 2023

8/10 Good

Rita

Stayed 2 nights in May 2023

8/10 Good

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pool friendly staff
Stayed 1 night in Feb 2023

6/10 Okay

tracy

Stayed 1 night in Nov 2022

10/10 Excellent

Dr Aron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Gerson

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable and nice

Stayed 2 nights in Apr 2021

10/10 Excellent

Marie E C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The place is neat and clean. The staff is friendly. We had nice dinner at the restaurant. The wifi worked well. This was my second stay here and I will come back again.
Stayed 1 night in Oct 2020

10/10 Excellent

Johnny

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western

Very nice hotel. Friendly service. Pity no Internet.
Stayed 1 night in Jul 2020

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Milka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unfortunately no fridge in a four star hotel and when you are driving it is nice to have the use of a fridge
Stayed 1 night in Aug 2019

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with beautiful view of the abbey, clean room, very easy check in
Stayed 2 nights in May 2019

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

comfortable stay, nice pool and good breakfast.
Stayed 1 night in Oct 2018

6/10 Okay

Imzan, East Stroudsburg, PA

Liked: Staff & service
Disliked: Cleanliness
It is average, stayed there for 2 days and very disappointed in the cleaning staff.
Stayed 1 night in Sep 2018