Along with a business center, this smoke-free hotel has a 24-hour front desk and a library. WiFi in public areas is free.
Maria Luisa by INTROVERT HOTELS offers 19 air-conditioned accommodations with safes and slippers. Smart televisions are featured in guestrooms.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. This Sofia hotel also offers a library, an elevator, and a water dispenser. A total renovation of this property was completed in August 2023.
Maria Luisa by INTROVERT HOTELS is a smoke-free property.
Languages
Bulgarian, English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Things to do
Library
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Lockers
Luggage storage
Water dispenser
Guest services
Housekeeping (daily)
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (31 inch wide door)
Stair-free path to entrance
Thin carpet in room
More
1 building
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Entertainment
55-inch smart TV
More
Air conditioning
Desk
Iron/ironing board on request
Laptop workspace
Mobile key entry
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests will receive an access code
Access methods
Access code, staffed front desk
Pets
Pets allowed for an extra charge of BGN 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: BGN 2.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Pet fee: BGN 40 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Maria Luisa by INTROVERT HOTELS Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I was sent an email with wrong details which made me very confused and had to contact the hotel to confirm that they haven't booked the wrong room.
Me and my partner found the hotel quite easy. I was able to check online and was given a code to access the building.
We were greeted by the receptionist, who was polite and friendly. There is a lift which did help us as we were on the second floor and had a large and heavy suitcase.
On arrival on the second floor we noticed a massive spot in the carpet as if someone has just gone for a piss or spilled something. We decided to ignore it as this was not in our room. However, when we got to the room there were stains all over the carpet and there was a mouldy smell all over the room.
The room we were given had a window overlooking the street and even though the window was closed, we could still hear the street noise.
There was some kind of problem with the TV and it won't connect so we were unable to use it.
With all this going on we decided that we did not want to stay in this hotel and had to book another place to stay for our 2 remaining nights in Sofia.
Adriana
Stayed 2 nights in Oct 2024
6/10 Okay
stefan
Oct 5, 2024
Disliked: Staff & service
Bad experience
Unfortunately I did not have a pleasent encounter at.l check in. As the front desk insisted that I should have checked in on line while the link that they send me did not work. And he the front desk
Kept on insisting that I should have done the check in on line completly egnoring deserving customer service. And the room was not ready at the check in time. Hotel looks tierd but after upgrading to suite it was much comfortabel. It is an ok place to stay for a short visit. The location is great by being close to the metro lines but the imidiate ambiant not so great.
The hotel room are very small looks like hostel not a 4 star hotel probably 2 stars hostel.There is no hot water in the bathroom now windows in the room. I was mislead from the high stars reviews but probably most of them are fake.
The hotel is good only for one night stay. I will not back in the future!
Stayed with my husband and kids for 2 nights. Not sure what other reviews were talking about as this hotel was fresh, clean, and cute. Perhaps soom rooms are not renovated? Located next to the famous market. Parking down the street. Water xnd tea available in the lobby. Fun decor. No issues though the code based locks were kinda annoying
Good location
Un friendly staff
Room with just an imitation of window
Color of room was pink and blue
There isn’t option to turn off light of window imitation
Hardy not recommended
Poor hotel conditions. Dark, gloomy, poorly maintained. The only positive thing about my night stay it was the excellent service the front desk man gave me
Great hotel at a good price. Central location for all the tourist sights.
Had a fridge in room and slippers!
Room smelt a little of stale smoke but couldn’t smell after a while of being in room.
The property is really convenient for getting around anywhere in Sofia, and reaching the centrally licated sightseeing sights. Although somewhat basic, it offers excellet conditions for night's rest.
A little disorienting to check in with codes, but had comfortable bed, nice staff when needed. Tea and coffee. Nice neighborhood for tourist, next to upscale supermarket, too.
We were there for a very short time but were taken good care of and the property was perfect for our short stop over. Sofa bed perfect for our 2 children.