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Hyatt Regency Sofia

5.0 star property

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Photo gallery for Hyatt Regency Sofia

Rooftop bar
Point of interest
Breakfast, lunch, dinner served; Italian cuisine
Lobby
Club Room, 2 Twin Beds | 1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Gym
  • Housekeeping
$152
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
1 Vasil Levski Square, Sofia, Sofia, 1504
  • Alexander Nevski Cathedral
    ‪3 min walk‬
  • Sofia Central Mineral Baths
    ‪13 min walk‬
  • National Palace of Culture
    ‪3 min drive‬
  • Sofia (SOF)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed

9.8 out of 10
Exceptional
(21 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Regency)

1 bedroom, minibar, in-room safe, desk

Suite (Regency)

10.0 out of 10
Exceptional
(1 review)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, View (Regency)

1 bedroom, minibar, in-room safe, desk

Suite, View (Regency)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Garden View

1 bedroom, minibar, in-room safe, desk

Room, 2 Twin Beds, Garden View

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Ambassador)

Suite (Ambassador) | 1 bedroom, minibar, in-room safe, desk

Suite (Ambassador)

  • 1173 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 3

King Room with Garden View

  • Sleeps 3

Club King Room

  • Sleeps 3

Regency Suite

  • Sleeps 3

Ambassador Suite

  • Sleeps 4

Club Twin Room

  • Sleeps 3

Twin Room with Garden View

  • Sleeps 3

Twin Room

  • Sleeps 3

Regency View Ste

  • Sleeps 3

Presidential Suite

  • Sleeps 2

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Exterior

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  • Spa
  • Free WiFi
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  • Air conditioning
4.7 out of 5, Exceptional, 693 reviews
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About this property

Hyatt Regency Sofia

5-star hotel in Sofia City Center
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a steam room are onsite.
Hyatt Regency Sofia offers 183 accommodations with minibars and safes. 65-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ortus Wellness has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Hyatt Regency Sofia features a steam room and a 24-hour fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center and 4 meeting rooms. Event facilities measuring 15070 square feet (1400 square meters) include conference space. This luxury hotel also offers spa services, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available on request) is offered to guests. Parking is available onsite for a surcharge.

Hyatt Regency Sofia is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
The Revolutionary - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Mama Sofia Deli Cafe - This café specializes in local cuisine and serves breakfast, lunch, and dinner. Open daily.
The Scene - Onsite rooftop bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 10:00 PM on request
  • Secured, covered self parking on site (BGN 20 per day)

Food and drink

  • Full breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; BGN 39.11 for adults and BGN 19.55 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mama Sofia Deli Cafe
  • The Revolutionary
  • The Scene

Things to do

  • 24-hour gym
  • Full-service spa
  • Steam room

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15,070 square feet of conference space
  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BGN 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: BGN 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately BGN 39.11 for adults and BGN 19.55 for children
  • Airport shuttle fee: BGN 107.57 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: BGN 20 per day
  • Pet fee: BGN 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Regency Sofia Hotel
Hyatt Regency Sofia Sofia
Hyatt Regency Sofia Bulgaria
Hyatt Regency Sofia Hotel Sofia

Hyatt Regency Sofia Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 134 out of 190 reviews
Rating 8 - Good. 35 out of 190 reviews
Rating 6 - Okay. 13 out of 190 reviews
Rating 4 - Poor. 5 out of 190 reviews
Rating 2 - Terrible. 3 out of 190 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

JENNY

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
So far so good
Stayed 1 night in May 2025

8/10 Good

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good. I requested to keep the same room for three nights ( one night which I booked by myself and two nights reserved by Gate 1 tour). But the hotel could not arrange for me, so I need to move the room after one night.
Stayed 1 night in May 2025

10/10 Excellent

Svetolik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Konstantin, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 1 night in May 2025

10/10 Excellent

Aleksandar

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast , service and room
Stayed 1 night in May 2025

10/10 Excellent

Dennis

Stayed 1 night in Apr 2025

10/10 Excellent

Hristo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at the Hyatt Regency Sofia. It’s in the best location of the city, the staff are super friendly and helpful, the gym and other facilities are great and the rooms are very comfortable and spacious. I doubt I’ll even switch hotels when I visit Sofia (which I often do)! The rooftop bar is amazing too.
Stayed 6 nights in Apr 2025

8/10 Good

Chandrani, Fremont

Liked: Amenities
The property and all hotel amenities were great. The staff especially the reception area were not very friendly and had no concierge services. The breakfast staff were nice and so was the spa. The hair salon was over priced and service was not even close to what they charged.
Stayed 6 nights in Mar 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good location , great breakfast

Stayed 2 nights in Mar 2025

10/10 Excellent

naoise

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Stayed 2 nights in Feb 2025

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Going the extra mile

This was a nice, fresh, new hotel in Sofia, close to the main sights and with all the amenities travellers need. We had a hiccup with laundry, but the hotel went out of their way to apologize and make amends. That goes a long way. Everyone was very helpful. I would recommend this as the place to stay in Sofia.
Stayed 2 nights in Feb 2025

10/10 Excellent

Aleksandar

Business traveler
Liked: Staff & service

Super hotel

Stayed 1 night in Jan 2025

6/10 Okay

Marc, Houston

Stayed 2 nights in Nov 2024

10/10 Excellent

Mariya

Stayed 2 nights in Nov 2024

10/10 Excellent

Digby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Oct 2024

10/10 Excellent

Katia

Liked: Cleanliness, staff & service, property conditions & facilities
I was very sick when I was check in and didn’t stay in the hotel. People was great and I was very sick to stay and I was in the hospital
Stayed 2 nights in Sep 2024

10/10 Excellent

Jieh Wen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk to the eating place
Stayed 1 night in Sep 2024

6/10 Okay

avi

Disliked: Staff & service, amenities
The staff does not know how to provide service, this includes at check-in and check-out, and in the dining room, poor service, the clerk at the reception made a mistake and charged us more and did not know how to credit us
Stayed 2 nights in Sep 2024

4/10 Poor

Stephanie Riis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They were unable to check me in on Expedia. I ended up getting a new reservation at a higher rate.
Stayed 2 nights in Aug 2024

4/10 Poor

Vassil

Disliked: Amenities
Not what expected
Stayed 1 night in Aug 2024