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Crowne Plaza Sofia, an IHG Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Sofia, an IHG Hotel

Exterior
Lobby sitting area
Exterior
Bar (on property)
Restaurant

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Parking included
  • Spa
  • Housekeeping

Explore the area

Map
111 Alexander Malinov Blvd, Sofia, 1766
  • Sofia Ring Mall
    5 min drive
  • Simeonovo Lift
    5 min drive
  • Inter Expo and Congress Center
    7 min drive
  • Sofia (SOF)
    14 min drive

Room options

View all photos for Premium Room

Premium bedding, memory foam beds, minibar, in-room safe

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Lake View

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Lake View (Business Lounge Access)

Suite, 1 Bedroom, Lake View (Business Lounge Access) | Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 Bedroom, Lake View (Business Lounge Access)

  • Lake view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible, Lake View

Standard Room, 1 King Bed, Accessible, Lake View | Bathroom | Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Lake View (Business Lounge Access)

Premium bedding, memory foam beds, minibar, in-room safe

Premium Room, 1 King Bed, Lake View (Business Lounge Access)

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, memory foam beds, minibar, in-room safe

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Corner (Lounge Access, Lake View)

Premium bedding, memory foam beds, minibar, in-room safe

Premium Room, 1 King Bed, Corner (Lounge Access, Lake View)

  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Sofia, an IHG Hotel

5-star hotel in Mladost
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Crowne Plaza Sofia, an IHG Hotel offers 130 accommodations with minibars and safes. Memory foam beds feature premium bedding. LED televisions come with digital channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Esprit has 2 treatment rooms. Services include deep-tissue massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Crowne Plaza Sofia, an IHG Hotel features an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a 24-hour business center, 7 meeting rooms, and coworking spaces. Event facilities measuring 8611 square feet (800 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and a sauna. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Crowne Plaza Sofia, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Crowne Plaza Sofia, an IHG Hotel has 2 restaurants on site.
24-hour room service is available.

Languages

Bulgarian, English, French, German, Macedonian, Russian, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (8,611 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.20 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Airport shuttle fee: EUR 7.20 per person (one way)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Crowne Plaza Sofia, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 110 out of 194 reviews" "
Rating 8 - Good. 66 out of 194 reviews" "
Rating 6 - Okay. 15 out of 194 reviews" "
Rating 4 - Poor. 2 out of 194 reviews" "
Rating 2 - Terrible. 1 out of 194 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly, room was nicely renovated, bed was clean and comfortable, varieties of food at breakfast, the restaurant was beautiful.
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Jilal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ih like place
Stayed 4 nights in Jul 2022

10/10 Excellent

Voicu Dorian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

Grigor

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

8/10 Good

Eldor

Business traveler
Liked: Cleanliness, property conditions & facilities
Overall very good
Stayed 2 nights in Apr 2022

10/10 Excellent

Cody

Stayed 2 nights in Apr 2022

10/10 Excellent

Popa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, nice employees, a complete hotel.
Stayed 2 nights in Apr 2022

8/10 Good

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High standard always delivered
Always maintain a very high standard of room and service.
Stayed 1 night in Oct 2021

4/10 Poor

Beniamin

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and quiet
Really like this area ?
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Prem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
It was amazing
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
It’s quiet with a good spa, food good. I didn’t like being told every morning breakfast is not included so it’s ok to charge you, every day, once is enough. Staff were really good otherwise, nothing was too much trouble.
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what you’d expect. Good quality service and amenities.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The quality and hospitality of this Hotel are excellents. I’ve been a few times and I will for sure make this my 1st choice for the next time in Sofia.
Stayed 1 night in Sep 2019

10/10 Excellent

Michael, Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Все понравилось всё красивое классный бассейн джакузи чисто в номерах. Спасибо.
Stayed 3 nights in Sep 2019

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional set up
Stayed here three times and the service is excellent. Very good breakfast. Sits close to the Vitoshi mountain side and ring mall, which we like. Subway or Taxi into centre.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, big and clean bathroom and bedroom, excellent and very helpfull Staff. Mr. Adrian welcomed us and he was very helpfull and gave us all the information which we need about Sofia. It takes 10 minutes drive from the hotel to the city center. Free parking at The hotel.
Stayed 1 night in Aug 2019

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holiday Inn in Sofia is a very high level hotel with excellent service, great breakfast and amazing value. I would highly recommend staying here, especially if you need a stop over on your journey.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excellent. My daughter enjoyed the gym and swimming facilities. Food very good. Room service very prompt. Located in the business park only 10 minutes from metro giving a direct line to Sofia.
Stayed 11 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ALL GOOD EXCEPT FOR AMENITIES OPEN TO PUBLIC
MY ONLY REAL COMPLAINT IS THAT THE POOL IS OPEN TO THE PUBLIC. THIS MEANS THAT IN THE EVENING YOU GET MIDDLE AGED BULLIES (ALL MEN) WHO THINK THEY OWN THE PLACE AND ARE LITERAL BULLIES AGAINST THE HOTEL GUESTS. MOST HOTEL GUESTS ARE KIND AND RETREAT, BUT I HAD TO STAND FOR MY RIGHTS AND FRANKLY I SHOULD NOT HAVE TO DO THIS. IT'S A REAL SHAME. Also, there are NO real channels in English apart from the boring BBC World and Al Jazeera. No CNN, for example, which should be a must. Finally, there are cell towers right in front of some hotel rooms. This gave me a headache and I had to request a room change, which they kindly did. Customer service was excellent but they need to fix the above.
Stayed 2 nights in Jul 2019