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The Crystal VAYA Unique

4.0 star property

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Photo gallery for The Crystal VAYA Unique

Indoor pool, outdoor pool, sun loungers
Suite with 1 Bedroom II | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Spa
Junior Suite II | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool, outdoor pool, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Hot Tub
  • Parking available
  • Gym
  • Pool

Explore the area

Map
Gurglerstrasse 90, Soelden, 6456
  • Obergurgl-Hochgurgl Ski Area
    ‪1 min walk‬
  • Timmelsjoch
    ‪9 min drive‬
  • Gaislachkogltal Gondola
    ‪11 min drive‬
  • Innsbruck (INN-Kranebitten)
    ‪99 min drive‬

Room options

View all photos for Deluxe Room I

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room I

  • 377 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Room I

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room I

  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Sofa Bed

View all photos for Suite with 1 Bedroom II

Suite with 1 Bedroom II | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite with 1 Bedroom II

  • 484 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Suite I with 2 Bedrooms

Panorama Suite I with 2 Bedrooms | Living area | 32-inch LCD TV with digital channels, TV, books

Panorama Suite I with 2 Bedrooms

  • 861 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Suite with 1 Bedroom

Deluxe Suite with 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Suite with 1 Bedroom

  • 624 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite II

Junior Suite II | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite II

  • 474 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Deluxe Room I

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Deluxe Room I

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Penthouse Suite

Junior Penthouse Suite | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Penthouse Suite

  • 484 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Spa Suite II (with Sauna)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Spa Suite II (with Sauna)

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Suite II with 1 Bedroom

Penthouse Suite II with 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Penthouse Suite II with 1 Bedroom

  • 646 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Penthouse Suite I with 2 Bedrooms

Penthouse Suite I with 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Penthouse Suite I with 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 1130 sq ft
  • Mountain view
  • Sleeps 5
  • 2 King Beds

View all photos for Grand Deluxe Room II

Grand Deluxe Room II | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Grand Deluxe Room II

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room II

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room II

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Maisonette Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Maisonette Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Maisonette Suite I

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Maisonette Suite I

  • 700 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed

Similar properties

Premium bedding, minibar, in-room safe, desk

Top Hotel Hochgurgl

  • Pool
  • Breakfast included
  • Spa
  • Pet friendly
5.0 out of 5, Exceptional, (3)
The price is $544
per night
$607 total
includes taxes & fees
Mar 29 - Mar 30
Top Hotel Hochgurgl

About this property

The Crystal VAYA Unique

4-star Soelden hotel steps from Obergurgl-Hochgurgl Ski Area
Ski into The Crystal VAYA Unique, where you can enjoy a drink at the bar/lounge, eat a meal at the restaurant, and enjoy comforts including an indoor pool and a full-service spa.
The Crystal VAYA Unique offers 99 accommodations with laptop-compatible safes and espresso makers. 32-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Soelden hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include ski-in/ski-out access, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Crystal VAYA Unique Wellness. Services include massages. The spa is open daily.
Have fun with onsite winter activities, including downhill skiing, cross-country skiing, and snowboarding. After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. Wireless Internet access is complimentary. This ski hotel also offers an indoor pool, an outdoor pool, and a health club. Onsite parking is available (surcharge), along with a car charging station.

The Crystal VAYA Unique is a smoke-free property.

The Crystal - This restaurant serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 16 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Crystal

Things to do

  • Books
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Health club
  • Hot tub
  • Ice skating
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow sports gear
  • Snowboarding
  • Snowshoeing
  • Steam room

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Pool loungers

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night, plus a deposit of EUR 100 per stay
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Deposit is payable by bank transfer and is due within 72 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: EUR 16 per night
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 30 per pet, per night
  • Late check-out fee: EUR 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Crystal Hotel Soelden
Crystal Soelden
The Crystal VAYA Unique Hotel
The Crystal VAYA Unique Soelden
The Crystal VAYA Unique Hotel Soelden

The Crystal VAYA Unique Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 28 out of 49 reviews
Rating 8 - Good. 18 out of 49 reviews
Rating 6 - Okay. 2 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Omer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, great ski-in/out location, delicious food. Simply a wonderful experience.
Stayed 2 nights in Nov 2024

8/10 Good

James

Stayed 7 nights in Apr 2024

10/10 Excellent

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, room was very modern, clean and comfortable with beautiful Mountain views. Great location, near ski lifts and ski bus across the road. Breakfast was excellent, wide range of options, 6 courses at dinner was excellent. Afternoon snack was delicious too and great for when you come off the slopes. Loved the spa especially the outdoor pool and jacuzzi. Dressing gown slippers and towels provided. Will definitely be back.
Stayed 5 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ski Hotel that we've stayed at.....
Very well sighted right next to ski lift. Good ski shop and hire within hotel building. Good ski run back to hotel. Warm welcome and all the staff we met spoke english if asked (though often assumed we were German like most other guests) and were unfailingly polite and attentive. Room excellent, clean and large with sunny balcony, free wi-fi and cable internet. Excellent breakfast and surprisingly good apres-ski food almost amounting to another meal 3 - 5pm. Evening meal good though quite Austrian. Spa and sauna really fantastic with in-out pool and 2 other indoor pools. Good price . We even enjoyed the fondue meal at mountain hut which was a no choice alternative one night. We would happily stay here again. Only drawback 10 min walk to village centre but a minor quibble. Ski bus and Post bus (to train station at Oeztal) stop outside hotel.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Crystal Obergurgl
Fabulous hotel, great spa, superbly located for the ski shop and gondala lift and skiing straight to the door. We had a superior room in the East wing and it was spacious, had a great bathroom, view over the slopes and very comfortable beds. We've never had such a civilised ski trip. It was all so easy!

10/10 Excellent

CATHY, CHELMSFORD, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great position for the slopes, with its own ski hire depot and a lovely boot room. Bubble lift leaves from the hotel. Not too many boarders. Quiet, pleasant resort. Fantastic food and plenty of it, but be prepared to pay for your drinks, even tap water.

10/10 Excellent

Marcos, Dubai - United Arab Emirates

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Best Hotel Ever !
This was literally my best experience in 15 years and 50+ travels.... Hotel room is a very basic 3-4 stars but everything else is awesome.... Amazing meals (like 6 courses fancy dinner !), Unbelievable swimming pools and spas and more importantly a very friendly and nice staff... It does not stop there..How about one hour internet for 1 Euro? Having your own table everyday for breakfast and dinner? and always the same friendly/competent waiter smiling and serving you at their best effort? At last I humbly asked for a late check-out....thought I would have to beg for 1:30-2:00PM...the gentle lady checked the hotel availability and offered right-away a 4PM late check-out We loved it and plan to come back !!!

8/10 Good

Uwe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Das Hotel ist sehr modern, der Wellness Bereich hat insgesamt 3 Pools und viele Saunen. Der einzige Kritikpunkt ist das Personal. Keine deutsch sprechenden Mitarbeiter. Selbst Englisch war an der Rezeption schwierig, da die Mitarbeiterin Holländerin war. Auch im Restaurant Bereich nur englisch sprechendes Personal.
Stayed 4 nights in Dec 2024

10/10 Excellent

Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay - the modern room, location next to ski lift, ski depot,spa, staff (Daniel, Rita, reception, gm), food (amazing dinner and great breakfast)- everything was top! Thank you we had the best stay!
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Gitte

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Felix

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Aufenthalt im Grand Deluxe Zimmer mit Halbpension war großartig. Die Zimmer sind stilvoll mit einer Mischung aus Holz und moderner Einrichtung gestaltet, sehr sauber und gut ausgestattet. Besonders gefallen haben uns das gemütliche Bett, die getrennten Bereiche für Toilette und Bad, sowie die bodenebene Dusche und Badewanne. Einzig das langsame Ablaufen des Wassers im Waschbecken der Toilette fiel negativ auf. Das Essen war herausragend. Das Frühstück war vielfältig und lecker, das Abendessen jeden Tag ein Highlight. Besonders beeindruckt hat uns die Qualität der Produkte und die kreative Anrichtung der Gerichte. Die Lage ist perfekt für Wanderungen und Ausflüge in die umliegenden Städte. Wir hatten eine tolle Zeit!
Stayed 5 nights in Aug 2024

10/10 Excellent

willem

Stayed 5 nights in Aug 2024

10/10 Excellent

Léo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

4/10 Poor

Christian

Liked: Staff & service, amenities
Disliked: Cleanliness
Sommerbetrieb entspricht nicht den Hotelbeschreibungen. SPA enorm eingeschränkt, keine Alternativen bei dürftiger Menüauswahl. Definitiv keine 4 Sterne.
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk alpehotell
Fantastisk alpehotell i lukseriøs stil. Nydelig spa avdeling og utsøkt tre retters middag.
Stayed 1 night in Jul 2024

10/10 Excellent

Frode

Traveled with family
Stayed 1 night in Jul 2024

8/10 Good

Albert

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Die Suite, die wir gebucht haben, war in Ordnung und hat unsere Vorstellungen sogar übertroffen. Hierbwürde ich eine 1bis 2 vergeben. Nur im Restaurantbereich ist noch viel Luft nach oben möglich. Hier würde ich eine drei vergeben Die Fensterscheiben im Restaurantbereich waren vollkommen verdreckt.So etwas habe ich noch nie gesehen
Stayed 5 nights in Jul 2024

10/10 Excellent

Andreas Eberhardt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Crystal Vaya er Unik, kan varmt anbefales
Fremragende hotel, med en fantastisk sød receptionist som serverede dejlige bobler og juice til ungerne ved ankomsten. Dejligt værelse med alle fornødenheder og en skøn dobbeltseng, sovesofaen var knap så god, der var madrassen til den tynde side. Lækker restaurant, hvor der var en skøn morgenmadsbuffet og super sødt personale. Aftensmaden var meget lækker, startende med dagens suppe og en salatbuffet, forret og til hovedret stod valget imellem en kødret, fiskeret eller en vegansk ret, desserten var skøn og der var et dejligt vinkort. Personalet var meget venlige og opmærlsomme, de var søde til at spørge om vi manglede noget, de var snakkesalige overfor ungerne og gjorde generelt bare et virkeligt godt arbejde for at søge for, at vi havde det godt og ikke manglede noget. I særdeleshed kan nævnes vores mandlige Spanske tjener og vores kvindelige Venezuelske tjener - tak fordi I sørgede så godt for os. Wellnessområdet var dejligt stort, men kun for børn over 15 år, så vores datter kunne ikke nyde det sammen med os. Stor indendørs pool og en vidunderlig udendørs pool med den mest fantastisk udsigt over Alperne, hvor der stadigvæk var sne på toppene.
Stayed 3 nights in Jul 2024

10/10 Excellent

Khiem

Stayed 3 nights in Jul 2024

8/10 Good

Jacob

Stayed 4 nights in Jul 2024

10/10 Excellent

Pontus

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel und freundlicher Service. Tolle Sauna Landschaftlich mit wertvoller Saunameisterin Rita. Top.
Stayed 3 nights in Mar 2024

8/10 Good

Christina

Stayed 5 nights in Feb 2024

6/10 Okay

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Et ok hotel til en for høj pris
Bestemt et godt hotel med venligt personalet. Vi boede også i et værelse med fantastisk udsigt. Prisen var dog for høj ift. kvaliteten/stedet. der var ekstremt varmt på vores værelse. Vi fik med hjælp slukket for gulvvarmen men måtte åbne terrasse dørene i løbet af dagen specielt på soveværelset da vi fik hovedpine af varmen.
Stayed 6 nights in Jan 2024