Steigenberger Alsik - Hotel & Spa

4.0 star property

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Photo gallery for Steigenberger Alsik - Hotel & Spa

Exterior
Body treatments, body scrubs, facials, manicures and pedicures
Exterior
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
Nørre Havnegade 21-25, Sønderborg, Syddanmark, 6400
  • Flensburg Fjord
    ‪10 min walk‬
  • Sonderborg Raadhus
    ‪10 min walk‬
  • Sonderborg Castle
    ‪12 min walk‬
  • Sonderborg (SGD)
    ‪9 min drive‬

Room options

Premium Double Room, 1 King Bed, Sea View, Corner

  • 355 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Double Room, 1 King Bed

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Steigenberger Alsik - Hotel & Spa

4-star Sønderborg hotel close to Sonderborg Castle
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include an outdoor pool, a 24-hour fitness center, and a bar/lounge.
Steigenberger Alsik - Hotel & Spa offers 190 air-conditioned accommodations with tablet computers and espresso makers. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Sønderborg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
In addition to a full-service spa, Steigenberger Alsik - Hotel & Spa features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 4004 square feet (372 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, a sauna, and spa services.

Steigenberger Alsik - Hotel & Spa is a smoke-free property.

Syttende - This fine-dining restaurant serves dinner only. Reservations are required.
Freia - This restaurant serves dinner only. Open select days.
Alsik - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Danish, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (DKK 135 per day)

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alsik
  • Freia
  • Syttende

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference center (4,004 square feet of space)

Outdoors

  • On the waterfront
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 19 floors
  • Banquet hall
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch flat-screen TV
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heated floor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve and New Year's Eve:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 300 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: DKK 135 per day(328 ft away; open 24 hours)
  • Pet fee: DKK 300 per pet, per day
  • Service animals are exempt from fees
  • Pool fee: DKK 345
  • Spa fee: DKK 345
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Steigenberger Alsik & Spa
Steigenberger Alsik - Hotel & Spa Hotel
Steigenberger Alsik - Hotel & Spa Sønderborg
Steigenberger Alsik - Hotel & Spa Hotel Sønderborg
Alsik Hotel
Alsik Sønderborg
Alsik Hotel Sønderborg

Steigenberger Alsik - Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 758 out of 1002 reviews
Rating 8 - Good. 187 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Denmark beauty!
Excellent hotel, clean and friendly. Breakfast is one of my global favorites!! Great facility including a beautiful spa.
Stayed 3 nights in Nov 2024

10/10 Excellent

Dale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Umesh

Stayed 3 nights in Sep 2024

8/10 Good

Norman

Stayed 3 nights in Aug 2024

10/10 Excellent

Jakob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to come back one day!
Amazing hotel with spacious rooms and nice amenities
Stayed 1 night in Aug 2024

10/10 Excellent

samundra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If the view tour permit, was as service for the guest staying in hotel it will be good.
Stayed 1 night in Aug 2024

6/10 Okay

Allison

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Ellie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view
Stayed 2 nights in Jul 2024

10/10 Excellent

Dewayne

Great place other than my air conditioner was broken.
Stayed 1 night in Jun 2024

10/10 Excellent

Margret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful. Could not fault this hotel. Very comfortable and stylish. The breakfast is like nothing else I’ve seen before. You don’t need lunch!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

louise

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All great

10/10 Excellent

DEVDARSH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Leroy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Mar 2022

10/10 Excellent

Camilla Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alsik er et super flot og velholdt hotel. Spaen er virkelig flot og super dejlig at være i. Personalet på hotellet er skønt og prøver helt klart at få dig til at føle dig velkommen og tilpas. Alt i alt super skønt og helt klart pengene værd! Der vil jeg gerne komme igen
Stayed 2 nights in Feb 2022

8/10 Good

Søren

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Aug 2021

10/10 Excellent

Lars

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must try
Beautiful place, where I did not have time to make use of spa and restaurants. Only the bar and my room
Stayed 1 night in Dec 2020

10/10 Excellent

Mads

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Lars Stampe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Per Steen

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Mangler lidt af sin luksus
Det var tredje gang vi besøgte Alsik på 3 år. Denne gang var det tydeligt at der var flere steder hotel er slidt, hvilket er synd for helheds indtrykket. Fx var dørkarmen til vores toilet smadret på begge side. Må også indrømme at jeg finder det mærkeligt at man siger man er et “luksus” 4 stjernet hotel og så har man servicetekniker og håndværker til at gå frem og tilbage under morgenmaden og kigge på spots. Man kunne vel vente de 20 minutter til morgenmaden lukkede. Servicepersonalet stod også i receptionen og talte med personalet i stedet for at gå ind på det kontor der var. Det virkede uprofessionelt.
Stayed 2 nights in Nov 2024

6/10 Okay

JAN LYNGFELDT

Liked: Cleanliness, property conditions & facilities, room comfort
Dyr billig vin og manglende morgenmad
Værelse og hotel fint som forventet. Vi spiste i restauranten og bestilte en hvidvin til 500kr. Googlede at vinen i butikker kan købes til 89kr. Maden var også dyr og levede ikke helt op til prisen. En halv time inden morgenmaden lukkede var der ikke mere wienerbrød/pastries/kager etc
Stayed 1 night in Nov 2024

10/10 Excellent

Anders

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejlig service . Alt spillede
Stayed 1 night in Nov 2024