3.5-star Carleton Place hotel with free in-room WiFi
Along with concierge services, this smoke-free hotel has wedding services and free self parking. WiFi in public areas is free.
The Grand Hotel offers 16 air-conditioned accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels.
Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
The Grand Hotel features a terrace, concierge services, and an elevator. Wireless Internet access is complimentary. Onsite uncovered self parking is complimentary.
The Grand Hotel is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free uncovered self parking on site
Wheelchair-accessible parking available
Family friendly
Soundproofed rooms
Conveniences
Limited-hour front desk
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Wedding services
Outdoors
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
1 building
3 floors
Built in 1872
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Down comforter
Pillowtop mattress
Premium bedding
Bathroom
Bathtub or shower
Designer toiletries
Private bathroom
Rainfall showerhead
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
More
Air conditioning
Heating
Individual decor
Individual furnishings
Iron/ironing board
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property is also known as
Grand Hotel Carleton Place
Grand Carleton Place
The Grand Hotel Hotel
The Grand Hotel Carleton Place
The Grand Hotel Hotel Carleton Place
The Grand Hotel Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 298 out of 480 reviews" "
10 - Excellent
298
Rating 8 - Good. 133 out of 480 reviews" "
8 - Good
133
Rating 6 - Okay. 30 out of 480 reviews" "
6 - Okay
30
Rating 4 - Poor. 15 out of 480 reviews" "
4 - Poor
15
Rating 2 - Terrible. 4 out of 480 reviews" "
2 - Terrible
4
9.2/10
Cleanliness
9.4/10
Staff & service
8.4/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
6/10 Okay
Jack
Traveled with partner
Sep 26, 2024
Liked: Staff & service
Rooms are spacious but not clean to many spider webs washroom out dated and sinks when im use water is hard to drain furniture very old and dirty its not worth what we have soent for the 3 day stay thank you
We stayed in the Imperial Suite and it was absolutely beautiful! The hotel is incredibly lovely and historic, furnishings are ornate wooden pieces - plush and comfy heavy old sofas and armchairs… we were thrilled with our room. The dining room was closed much to our sadness as we were looking forward to a meal there. We were directed to an incredible restaurant 3 blocks away in an old mill and weren’t disappointed with either the food or the outdoor seating right on the river and we were pleased to be treated to the sound of the falls as we ate. The owner of the hotel was very friendly and has his personal residence there - we knew upon discovering that fact that we had stumbled onto a gem and we would return in a heartbeat if we’re ever in the area again seeking accommodation.
Highly recommend the Imperial Suite!
Beautiful property with lots of potential. Not well maintained and staffed. Dirty areas, coffee and cream out of date, bathroom cleanliness very poor no mirror or lighting for makeup and shaving. Overall cleanliness poor at best. The pub was closed and no restaurant on site. It was closed as well.
I showed up and hotel was in shambles. Rooms had been emptied of furniture and front desk area was a shambles. Also there was vomite on sidewalk to entrance and in lobby bathrooms. I was told I was only guest in hotel and I’d be staying there alone with no staff. I requested and received refund on the spot.
Margaret
Stayed 2 nights in Aug 2024
10/10 Excellent
Carol
Aug 7, 2024
Perfect historical downtown location, lovely old hotel, beautifully restored.
Very helpful, friendly staff
The hotel is dated witch adds to the decors charm but takes away from the stay. The staff is very pleasant and accommodating but the building needs a lot of updating and repairs. I know it was in a state of neglect prior to the current owner opening the business but perhaps the building is too far gone. I will not be returning but will reserve judgement to let another make their own determinations.