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Holiday Inn Express Hotel & Suites Brockville by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Brockville by IHG

Free daily on-the-go breakfast
1 bedroom, desk, iron/ironing board, free WiFi
Exterior
Exterior
1 bedroom, desk, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
$145
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
7815 Kent Blvd, Brockville, ON, K6V6N7
  • 1000 Islands Mall
    ‪11 min walk‬
  • Brockville Arts Centre
    ‪3 min drive‬
  • Brockville Railroad Tunnel South Entrance
    ‪3 min drive‬
  • Ogdensburg, NY (OGS-Ogdensburg Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(48 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Roll-in Shower (Mobility Accessible)

9.0 out of 10
Wonderful
(4 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.6 out of 10
Excellent
(4 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub, Jetted Tub

Suite, 1 King Bed, Accessible Bathtub, Jetted Tub | 1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible Bathtub, Jetted Tub

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room

7.0 out of 10
Good
(2 reviews)
  • 275 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

7.8 out of 10
Good
(17 reviews)
  • 300 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, desk, iron/ironing board, free WiFi

Suite, Multiple Beds

9.6 out of 10
Exceptional
(9 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Hotel & Suites Brockville by IHG

Brockville hotel close to 1000 Islands Mall
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and a meeting room.
Holiday Inn Express Hotel & Suites Brockville by IHG offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Brockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Brockville by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 300.00
  • Service fee: CAD 6 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Brockville
Holiday Inn Express Hotel Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel Suites Brockville
Inn Express Brockville

Holiday Inn Express Hotel & Suites Brockville by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 531 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 86 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Yannick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel, lit confortable et endroit propres. Je recommande.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Breakfast was excellent. Only comment would be for a second TV in the side of the suite where the sofa bed is located.
Stayed 1 night in May 2025

8/10 Good

Kasandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our bathroom faucet leaked all over the floor . My partner ended up fixing it
Stayed 1 night in May 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Brian

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The "system" was down when we got there but managed to give us a key. The pool/gym is closed. The internet wouldn't work from the hotel wifi. The breakfast was really good.
Stayed 1 night in May 2025

8/10 Good

Jeffrey

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lak

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Katelynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Philip

Liked: Cleanliness
Disliked: Property conditions & facilities
Booked it because of indoor pool. No pool, no fitness room either. Front desk said they’d try to refund me $50 a night. Reduced price $20 for only one night. Would have booked somewhere else if I knew
Stayed 2 nights in May 2025

10/10 Excellent

Karolinka

Stayed 1 night in May 2025

8/10 Good

Jacqueline, Ajax

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Ron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ron in Brockville

Room was clean and comfortable. Hotel was very quiet that night. Front desk person was very friendly and helpful (TV wasn't working properly but she solved problem quickly). Renovations going on in the another part of the hotel did not affect the part of the hotel I was in.
Stayed 1 night in Apr 2025

10/10 Excellent

Kathy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too bad the details are passed on to customers

It wasnt the hotel's fault but Hotels.com should let the customers know when there are renovations happening and inform people that the pool and gym are closed. We booked this hotel because of the pool ammenity and we were very disappointed to find it was closed.
Stayed 1 night in Apr 2025

10/10 Excellent

Vibhu

Stayed 1 night in Apr 2025

8/10 Good

Al

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very well presented, recently renovated and in great shape.
Stayed 1 night in Apr 2025

6/10 Okay

Navish

Stayed 1 night in Apr 2025

10/10 Excellent

Gaurav, Kitchener

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had one night stay on way back from Montreal. Hotel's one floor had renovation going on but that did not bother the stay. Overall it was good.
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it is being reno'd. My room was recently re-done and very nice. Just 2-3 minutes off the 401. Nice and convenient. Restaurants close by. It is a nice setup
Stayed 1 night in Apr 2025

4/10 Poor

Vincent

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Taylor, Bancroft

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible stay. Will never return.
Stayed 2 nights in Apr 2025

6/10 Okay

Jamie

Traveled with family and small children
Not many options to stay in Brockville and that was apparent. Very busy and loud hotel. Breakfast was rammed in the mornings. Kids running around everywhere. Staff weren’t very friendly or accommodating. Parking was full.
Stayed 1 night in Mar 2025

8/10 Good

Rob

Stayed 1 night in Jan 2025

2/10 Terrible

Eduardo

Stayed 1 night in Mar 2025