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Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Free daily on-the-go breakfast
Exterior
Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
7815 Kent Blvd, Brockville, ON, K6V6N7
  • 1000 Islands Mall
    ‪12 min walk‬
  • Brockville Shopping Centre
    ‪12 min walk‬
  • Leeds and Grenville County Court House
    ‪3 min drive‬
  • Brockville, ON (XBR-Thousand Islands Regional Tackaberry)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed

  • 293 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Jetted Tub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • 300 sq ft
  • Sleeps 6
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds

  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton Inn by Hilton Brockville

Pool
Pet friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (805)
The price is $82
per night
$96 total
includes taxes & fees
Jan 27 - Jan 28
Hampton Inn by Hilton Brockville

About this property

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel

Brockville hotel close to 1000 Islands Mall
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a business center, and a meeting room.
Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel offers 80 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Brockville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel features an indoor pool and a 24-hour fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite self parking is complimentary.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 300.00

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Brockville
Holiday Inn Express Hotel Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel And Suites Brockville
Holiday Inn Express Hotel & Suites Brockville Ontario
Holiday Inn Express Hotel Suites Brockville
Inn Express Brockville
Holiday Inn Express Hotel Suites Brockville
Holiday Inn Express Hotel Suites Brockville an IHG Hotel

Holiday Inn Express Hotel & Suites Brockville, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 1001 reviews" "
Rating 8 - Good. 336 out of 1001 reviews" "
Rating 6 - Okay. 82 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, friendly staff, breakfast was very good. Best continental breakfast I have had in all the hotels I have stayed
Stayed 1 night in Oct 2024

2/10 Terrible

Shane

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty hotel
The moment we walked in we knew it was bad . Carpets were dirty and an awful smell in the lobby . Our room was worse . Stains, worn out furniture and mattresses . We were missing towels and the blow dryer from our room also . They had 2 elevators , one broken , so the working elevator was extremely busy so we took the stairs the majority of the time except to take luggage up and down to the 4th floor . The best part of the hotel was the breakfast lady , super friendly. With all the negative issues we definitely won’t be back and wouldn’t recommend this hotel to anyone
Stayed 1 night in Oct 2024

8/10 Good

Abbie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Good service, needs some TLC
Our room was well laid out and comfortable. But the facility itself was undergoing renovations which are sorely needed. The pool area does not have bathrooms, you have to go out into the hallway to a washroom. The exercise room was very small but closed anyway. Staff was super friendly, especially Trish who brought some snacks and goodies for my granddaughter's birthday. Breakfast was very good with a couple of different hot options.
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, easy check in and out.
Stayed 1 night in Oct 2024

10/10 Excellent

Johnny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay while in Brockville. Room was comfortable and clean. Continental breakfast was good. Only complaint was the pool was closed due to renovations.
Stayed 1 night in Sep 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Lovely place
Stayed 1 night in Sep 2024

4/10 Poor

Tammy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I had much higher expectations for our stay here. The issues were mostly minor; but with so many, it cumulated to a very negative hotel experience, especially when paying over $450 for two nights. Some of the issues we encountered included: -bugs in the washroom (both in the sink and toilet) -room was not ready at check in, so we were moved to a new room -room was along the 401, so it was very noisey to sleep. -filthy room (stains on carpeting, walls and furniture) -ice machine out of service -no wifi our first night -one elevator out of service and the one that was in service made some alarming noises -our keys were de-programmed after our first night, so we were unable to re-enter our room. When we went to the front desk, no questions were asked, which brings up some questions of hotel security if they just openly hand out keys to rooms -no towels at the hotel pool -hotel gym out of service -room was advertised and charged as a "suite" when amenities included a microwave and a mini fridge. Overall, we had a nice family trip, so we didn't let these things ruin our stay; but I will not be returning to holiday inn express hotels.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tammie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

catherine

Liked: Staff & service
Disliked: Cleanliness
Room carpet very dirty
Stayed 1 night in Oct 2024

4/10 Poor

Sheila

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beds were comfortable. All was clean but old worn carpets. Stains in tub. Below average given the price. Staff was awesome!
Stayed 1 night in Oct 2024

10/10 Excellent

Areez

Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained, quiet and clean
Stayed 1 night in Sep 2024

6/10 Okay

Alain

Liked: Cleanliness, staff & service
Good hotel for a one night stop, some carpet will need a kind of refresh at some point,
Stayed 1 night in Sep 2024

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was OK
Stayed 1 night in Sep 2024

6/10 Okay

daniel

Stayed 2 nights in Jul 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Matt

Traveled with family
Great service.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nidaa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

James, Consecon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Concessions were made in lieu of major renovations needed. The staff were great!! Good variety in breakfast fare. Overall experience was positive.
Stayed 1 night in Sep 2024

6/10 Okay

Richard

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Douglas

Disliked: Room comfort
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and fairly updated. USB ports would be handy in the rooms as most hotels have them and we didn’t bring blocks for our phone chargers for that reason. Also no where to get drinks or snacks as the vending machine is broken and only had drinks. Other then that very nice hotel with great staff
Stayed 1 night in Sep 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great about this property
Stayed 2 nights in Sep 2024