Holiday Inn Sittingbourne, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Sittingbourne, an IHG Hotel

Exterior
Daily full breakfast (GBP 12.95 per person)
Property amenity
Terrace/patio
Premium Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
70 London Road, Sittingbourne, England, ME10 1NT
  • AquaManda
    4 min walk
  • The BBQ Ranch
    4 min walk
  • Sittingbourne Station
    15 min walk
  • London (LCY-London City)
    68 min drive

Room options

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Premium Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Sittingbourne, an IHG Hotel

3.5-star Sittingbourne hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Holiday Inn Sittingbourne, an IHG Hotel offers 79 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Plasma televisions come with pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sittingbourne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1028 square feet (96 square meters) include a conference center. This Art Deco hotel also offers a fitness center, a terrace, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Sittingbourne, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Coniston Kitchen - This restaurant specializes in Mediterranean cuisine and serves breakfast and dinner.
The Bar at Coniston - Onsite lobby lounge.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bar at Coniston
  • The Coniston Kitchen

Things to do

  • Gym

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (1,028 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1880
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Coniston
Best Western Coniston Hotel
Coniston Best Western
Coniston Hotel Sittingbourne
Coniston Hotel
Coniston Sittingbourne
Holiday Inn Sittingbourne Hotel
Holiday Inn Sittingbourne
Holiday Inn Sittingbourne
Holiday Sittingbourne, An Ihg
Holiday Inn Sittingbourne an IHG Hotel
Holiday Inn Sittingbourne, an IHG Hotel Hotel
Holiday Inn Sittingbourne, an IHG Hotel Sittingbourne
Holiday Inn Sittingbourne, an IHG Hotel Hotel Sittingbourne

Holiday Inn Sittingbourne, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 187 out of 529 reviews" "
Rating 8 - Good. 187 out of 529 reviews" "
Rating 6 - Okay. 76 out of 529 reviews" "
Rating 4 - Poor. 42 out of 529 reviews" "
Rating 2 - Terrible. 37 out of 529 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Leighton

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lifts were out of action, the AC was not working throughout the hotel, the room we had didn’t have any windows that opened, and it smelled musty. the bathroom was substandard. We checked out and asked for a refund 10 mins after checking in.
Stayed 2 nights in Aug 2024

6/10 Okay

Keith

Business traveler
Liked: Cleanliness, staff & service
On check in i was told the following no lift no aircon no fan and no windows that open. The room was really hot and struggled to sleep on both nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

iulian

Stayed 1 night in Aug 2024

8/10 Good

Shaun

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This was the worst hotel stay I have experienced. No aircon, broken and was told it wouldn’t be fixed until Jan! No hot water and the toilet didn’t flush properly. Dogs barking outside all night. Terrible. Avoid at all costs.
Stayed 1 night in Aug 2024

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but no AC
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Room comfort
Death by Pigeon.
We booked a standard room for a couple, when we arrived we had been allocated a twin room…not awful but not a great start to a lovely weekend away. The air con was broken…which we were informed of at check in but, no alternative was offered, a room with a window that could open AND let in air…more on this. It has been a very warm weekend, outside temps hitting close to 30 degrees. The room did have a window but it opened into a small atrium used for storage and, it seems, a group of pigeons who were trapped in there. So the view was of a wall and some empty water bottles, with a window that opened into a small space with a glass room that let air hotter than the sun into the room. No cold water offered or any extra fans…we did have one but the plug sockets don’t exist on the side of the room with the beds in. Finally, room 134 is opposite an office…presumably the house keeping staff office, both mornings we were woken by groups of staff being very loud outside and with us being able to hear their loud and inappropriate conversations with their office door open…probably because they were also very hot in there too 🙄 All in all, it was horrendous. Unbearably hot, pigeons throwing themselves at a glass roof all night and loud staff. It’s a shame because the hotel itself is actually lovely with gardens and is in a great location.
Such a great view.
Stayed 2 nights in Jul 2024

8/10 Good

Rosalba

Stayed 1 night in Jul 2024

6/10 Okay

Rosalba

Traveled with family
Liked: Cleanliness, staff & service
Communal areas are good but rooms smell of damp.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

RICHARD

Stayed 1 night in Jul 2024

4/10 Poor

Sam

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The break was spoilt by the fact that the hotels air conditioning was not working. The room we were placed in was unbearably hot to the point that it made us feel unwell. We had a single fan which offered some relief but only to one side of the bed. There wasnt a socket at the other side of the bed, so the offer of an extra fan was futile. When we spoke with reception about the problem, they acknowledged it was an ongoing problem for rooms where the windows didnt open. They said we should imagine how the cleaners felt who had to work in there. It's a bit irrelevant to us really considering that we had paid to stay in the room. The room itself was clean and had all that was needed, the tv was a little on the small side but did the job. A fridge would have been a nice touch as the drinks we had were soon too warm to be palatable. The sink in the bathroom has a design flaw, so when the tap is turned on the water hits the front of the basin and soaks the person stood washing their hands. Luckily we had a spare change of clothing! The shower was a disaster. In the middle of the night it turned itself on. The sound of running water was loud enough to wake us and was a bit unsettling. The next morning looking forward to a shower after a night in the sauna room, we found that the temperature lever was broken and that it was set to ice cold. If it was a couple of degrees warmer it would probably have been a relief but it was really just too cold to be bearable.
Stayed 1 night in Jul 2024

2/10 Terrible

Steve

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

lee

Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Emma

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff, were lovely, I felt really sorry for them as they seemed understaffed. They tried their best. The first room I stayed in was absolutely fine. The fact that the air conditioning did not work for the only and most hottest part of the year well probably get was unfortunate for me!!! The key cards, I had to keep , reactivating every day , to actually get back in room !! Then the shower was cold, and I mean ice cold! No hot water or pressure. So cold, but I was wet, so continued, ended up with a splitting headache. Complained. And was upgraded, with the promise of a warm shower in the morning. This room also had no air conditioning working and unbelievably as an executive room ,it also had no windows to open. Even hotter.... Morning shower that was guaranteed, did not happen , same again. This time I was able to use a dressing gown, and call reception , who sent the caretaker. After four visits to room shower was fixed. I missed breakfast , so ordered porridge. This was rice pudding ,that arrived, nice but definitely not porridge. Decided Saturday morning to come home. I couldn't bear another hot night and wanted my own cool bedroom and my own bed. I won't be staying here again. Very stressful. A very needed holiday, should not be that.
Stayed 7 nights in Jun 2024

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

David

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Steve

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Lee

Stayed 4 nights in May 2024

6/10 Okay

Alexandra

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel needs updating.
Stayed 1 night in Jun 2024

4/10 Poor

steve

Stayed 5 nights in May 2024