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Hotel Castel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castel

Exterior
Balcony
Hiking
Junior Suite, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk
Golf

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Laundry
  • Housekeeping
  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
Rue du Scex 38, Sion, 1950
  • Supersaxo Mansion
    9 min walk
  • Museum of Archaeology
    11 min walk
  • Sion Cathedral
    11 min walk
  • Sion (SIR)
    6 min drive

Room options

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Mountain View

  • 323 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Mountain View

  • 161 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Mountain View

  • 161 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Castel

3-star Sion hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space, and laundry facilities.
Hotel Castel offers 26 accommodations with minibars and safes. Flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Sion hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 646 square feet (60 square meters) include conference space. This Sion hotel also offers a terrace, ski storage, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Hotel Castel is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:30 AM and 10:00 AM on weekends.
Onsite venue - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CHF 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 11 for adults and CHF 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Playground
  • Ski storage

Family friendly

  • Free crib
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from December 28 2024 to December 31 2024 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from August 1 to December 31:
  • Dining venue(s)
The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 9.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CHF 11 for adults and CHF 7 for children
  • Self parking fee: CHF 10.00 per night
  • Pet fee: CHF 9.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Castel Sion
Hotel Castel
Castel Sion
Hotel Castel Sion
Hotel Castel Hotel
Hotel Castel Hotel Sion

Hotel Castel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 92 out of 256 reviews" "
Rating 8 - Good. 115 out of 256 reviews" "
Rating 6 - Okay. 37 out of 256 reviews" "
Rating 4 - Poor. 8 out of 256 reviews" "
Rating 2 - Terrible. 4 out of 256 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
My suite was spacious, clean and comfortable, with a big balcony. The bathroom was kinda small and very basic. There's no air conditioning at this property; they provide fans, though. The room is advertised as having a mountain view, which is sort of true. I would have preferred a room with views over the castle and fortress, which I could glimpse from the end of the balcony. All in all, it's good value for money. Nothing spectacular, just adequate. The only real con: There's no peephole and no dead bolt on the door, just a regular lock. As a woman traveling alone, this didn't make me feel very safe.
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to downtown
Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over
Great one one night stop over on our trip
Stayed 1 night in Jun 2024

8/10 Good

Myles

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Jean Francois

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very friendly staff and clean rooms
Stayed 5 nights in Mar 2024

10/10 Excellent

Lynne

Stayed 5 nights in Jan 2024

8/10 Good

EVA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024

6/10 Okay

Lukas

Traveled with partner
Liked: Cleanliness
Average hotel for a good price. Easy access to ski resorts around Sion (by car), like 4 vallees

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Clean, comfortable rooms. Nice staff. A good restaurant on site and a decent breakfast. Parking available. Easy to walk into center of Sion to see all of the historic sites.
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
a 12-minute walk to/from the central station. Excellent value.
Stayed 1 night in May 2023

8/10 Good

Lindsay

Stayed 2 nights in Feb 2023

2/10 Terrible

Stella

Stayed 1 night in Feb 2023

10/10 Excellent

Lynne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was made very comfortable because of the friendliness of all of the staff.
Stayed 5 nights in Jan 2023

4/10 Poor

Tomas

Stayed 1 night in Jul 2022

6/10 Okay

Henrik

Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big junior suite, very comfortable for family of four at a good price for the region. Staff set up pack and play for toddler. Room had lovely balcony overlooking the mountains. Staff was very helpful. Good breakfast. Small playground outside breakfast room for kids to play while parents have coffee. Good restaurants close by. Would stay again.
Stayed 1 night in Jul 2022

8/10 Good

Lynne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Breakfast was substantial. I would happily stay here again. The property is a little dated.
Stayed 5 nights in Jul 2022

8/10 Good

Johan

Stayed 1 night in May 2022

10/10 Excellent

Brendan

Stayed 1 night in Mar 2022

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Walls made of paper, hopefully you enjoy your neighbor's phonecall as much as he does. Smelly Shower. Rather old. Just convenient. Nothing more nothing less
Stayed 1 night in Feb 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pour un séjour golfique
Très bon emplacement. Proche du golf. Chambre propre et confortable. Très bon accueil et service.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family, staff were super friendly and helpful.
Stayed 1 night in Jun 2021

6/10 Okay

Louise

Traveled with family
Disliked: Cleanliness, staff & service
Below average
They had missed to make the converible sofa bed although the booking clearly marked that we were 2 adults and 2 kids so we had to call reception and ask for that to be done. The coffee machine wasn't clean and the small milk containers to use for the coffe were past due date. All in all, not a great experience.
Stayed 1 night in Feb 2021

10/10 Excellent

Finbarr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel very efficient staff
Always great helpful staff. Nothing is too much trouble.
Stayed 1 night in Feb 2021

6/10 Okay

Eyedaktari, UK

Traveled with partner
Liked: Staff & service
Rudimentary first a fairly high price. No air conditioning, poorly equipped mini-bar and rooms in need of an overhaul. Service however was very good
Stayed 1 night in Aug 2020