This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and coffee/tea in a common area.
Ucayali Hotel offers 102 air-conditioned accommodations with minibars. LCD televisions come with cable channels. This Sinop hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
In addition to a children's pool and an outdoor pool, Ucayali Hotel provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.
This 3.5-star property offers access to a business center and meeting rooms. This family-friendly hotel also offers barbecue grills, an arcade/game room, and a garden. Onsite self parking is complimentary.
Ucayali Hotel is a smoke-free property.
A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.
Ucayali Hotel has a restaurant serving breakfast, lunch, dinner, and light fare.
Room service (during limited hours) is available.
Languages
English, Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Free buffet breakfast available daily 6:00 AM to 9:30 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Restaurants on site
Cotovia Bar
Things to do
Arcade/game room
Children's pool
Gym
Outdoor pool
Playground
Sauna
Steam room
Family friendly
Arcade/game room
Children's pool
Laundry facilities
Outdoor pool
Playground
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Wedding services
Business services
Business center
Meeting rooms
Outdoors
Barbecue grill
Garden
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Elevator
More
1 building
4 floors
Built in 2002
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Limited room service
Minibar
More
Air conditioning
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
No pets and no service animals are allowed at this property
Property is also known as
Ucayali Hotel Sinop
Ucayali Sinop
Ucayali Hotel Hotel
Ucayali Hotel Sinop
Ucayali Hotel Hotel Sinop
Ucayali Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 108 out of 168 reviews" "
10 - Excellent
108
Rating 8 - Good. 45 out of 168 reviews" "
8 - Good
45
Rating 6 - Okay. 11 out of 168 reviews" "
6 - Okay
11
Rating 4 - Poor. 1 out of 168 reviews" "
4 - Poor
1
Rating 2 - Terrible. 3 out of 168 reviews" "
2 - Terrible
3
9.6/10
Cleanliness
9.2/10
Staff & service
8.4/10
Amenities
9.0/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
6/10 Okay
Andrew, Seattle
Traveled with partner
Mar 19, 2024
When we checked in, the room's A/C had not been running and the room was 90 degrees. Every day when we came home, the A/C had to be reset, and the room was sweltering. Also, the bathroom door was closed and when we opened it, a terrible odor consumed the room. After airing it out for an hour, it was okay.
Staff are very nice, but only one member of the day shift each day speaks any English, and it is very limited. Restaurant is nice, but serves very limited beer selections.
Stayed in that hotel many times.
Everytime I go something got worse.
This time is the smell of the room. Utterly chemical and the toiletries are awful. I could swear the soap bar is the same kind my mum used to wash clothes with.
Breakfast is good buy there are much better hotels in Sinop
This place was great. The room was spacious and clean and the food at the hotel was excellent! I was delightfully surprised with the modern look and feel of this hotel.
O quarto executivo a qual ficamos é muito diferente do restante dos quartos do hotel, visivelmente mal cuidado, sem nenhum aconchego. faltou iluminação nas laterais da cama. Ar condicionado extremamente forte mesmo no 24 g, o direcionador não funcionava no botão e a gente tbm não alcançava para regular, o que me prejudicou muito, acordei sem voz e com dor de garganta. Pontos positivos: O chuveiro, e o café da manhã. Pior quarto que já tive nesse hotel, pelo valor jamais pagaria para o que ofereceu.
Gosto demais desse hotel, tanto da limpeza, localização e atenção de todos os funcionários.
Sempre que foi à Sinop me hospedo no Ucayali.
Recomendo !!!