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Maxwell Reserve Singapore, Autograph Collection

5.0 star property

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Photo gallery for Maxwell Reserve Singapore, Autograph Collection

Outdoor pool, sun loungers
Club Suite, 2 Double Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Hallway
Property amenity
2 restaurants, breakfast, lunch, dinner served; vegan cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Air conditioning
  • Gym
  • Laundry

Explore the area

Map
2 Cook Street, Singapore, 78857
  • Raffles Place
    ‪13 min walk‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪22 min drive‬

Room options

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Twin Bed, Non Smoking

Studio, 1 Twin Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 Twin Bed, Non Smoking

  • 355 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 Queen Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Maxwell Junior Club Suite King with Club Lounge Access

Maxwell Junior Club Suite King with Club Lounge Access | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Maxwell Junior Club Suite King with Club Lounge Access

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 King Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, Non Smoking (View)

Executive Suite, 1 Double Bed, Non Smoking (View) | Living room | 55-inch flat-screen TV with cable channels, TV, books

Executive Suite, 1 Double Bed, Non Smoking (View)

  • 506 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 2 Double Beds, Non Smoking

Club Suite, 2 Double Beds, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 2 Double Beds, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

2 bars/lounges

Deluxe Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Non Smoking (No View)

Room, 1 Double Bed, Non Smoking (No View) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 Double Bed, Non Smoking (No View)

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Non Smoking

Executive lounge

Deluxe Room, 1 Double Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Maxwell Reserve Singapore, Autograph Collection

5-star hotel in Downtown Singapore
2 restaurants, an outdoor pool, and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, coffee/tea in a common area, and concierge services are onsite. Housekeeping is available on request.
Maxwell Reserve Singapore, Autograph Collection offers 127 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Maxwell Reserve Singapore, Autograph Collection features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This Colonial hotel also offers a library, a terrace, and multilingual staff. A total renovation of this property was completed in April 2022.

Maxwell Reserve Singapore, Autograph Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Cultivate Cafe - This restaurant specializes in vegan cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Isabel Bar - This bar specializes in international cuisine. Reservations are required. Open daily.
Shikar - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Reservations are required. Open daily.
Officers' Mess Polo Bar - This steakhouse specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Indonesian, Korean, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Bus station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: SGD 42 for adults and SGD 21 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cultivate Cafe
  • Isabel Bar
  • Officers' Mess Polo Bar
  • Shikar

Things to do

  • Books
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 1920
  • Colonial architecture
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Renovated entire property - April 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 100.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately SGD 42 for adults and SGD 21 for children
  • Rollaway bed fee: SGD 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Six Senses Maxwell Hotel Singapore
Six Senses Maxwell Hotel
Six Senses Maxwell Singapore
Six Senses Maxwell
Maxwell Reserve Singapore Autograph Collection
Maxwell Reserve Singapore, Autograph Collection Hotel
Maxwell Reserve Singapore, Autograph Collection Singapore
Maxwell Reserve Singapore, Autograph Collection Hotel Singapore

Maxwell Reserve Singapore, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 139 reviews
Rating 8 - Good. 30 out of 139 reviews
Rating 6 - Okay. 15 out of 139 reviews
Rating 4 - Poor. 3 out of 139 reviews
Rating 2 - Terrible. 4 out of 139 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

The Travel Bros

The staff was excellent and very attentive! Property was clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Yitzhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

TRAVIS

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mold and Musty

Probably the worst experience I have ever had at a hotel, Moldy and musty smell permeated the rooms and was given a room the first night with no windows! No one cared that the hotel smelled so bad nor did anyone follow up after I made a complaint via the front desk. I checked out early and went elsewhere.
Stayed 8 nights in Jan 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely would stay again

The service was impeccable, bed comfortable, and location great. The food at both restaurants on-site was amazing!
Stayed 5 nights in Dec 2024

10/10 Excellent

Megan

Stayed 2 nights in Dec 2024

6/10 Okay

Cathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Room was a little disappointing and noisy. Noise from in/around the room woke me several times (this was not from the construction work taking place next to the hotel).
Stayed 4 nights in Dec 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historic grand old hotel. See what Singapore was like in the period prior to the World Wars. Staff was great, especially doorman, Jin, who was helpful and informative. The reason for the negative review around the property is due to a huge construction project going on along side the property currently.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great hotel

All of the staff were so friendly and helpful, especially Darren. He took excellent care of us and greeted us warmly every day. A great place to stay in Singapore!!
Stayed 3 nights in Oct 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest!

The staff was the best we have ever experienced at a hotel. Genuinely attentive, friendly and accommodating. We especially appreciate the service from Darren.
Stayed 2 nights in Oct 2024

6/10 Okay

Matias

Liked: Staff & service
Stayed 4 nights in Oct 2024

6/10 Okay

Spencer H, Palo Alto

Business traveler
Understaffed at check in - one clerk, three parties ahead of me, 26 min wait. Tried to phone for room service the evening I arrived, no one picked up dialing various numbers. Also the layout of ground floor is inconvenient - nice to have a lobby where you can have an informal chat w someone or even get the computer out and do some work - instead they have decorative antique chairs marked “do not sit” in every available space, apart from the restaurant which was closed it being later evening. Also a housekeeping cart permanently parked outside my room. On the positive side, breakfast was spectacular, the room was clean & comfortable though small, and it was good value for money.
Stayed 4 nights in Oct 2024

8/10 Good

Dale Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location and the interior decor. i did not like the noise outside. I also thought the area around the pool could do with an upgrade to be more aesthetically pleasing.
Stayed 4 nights in Oct 2024

10/10 Excellent

Estelita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall rating for my stays in this hotel is excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Niamh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Want to stay for good

Amazing hotel - so historic - in fantastic condition with modern yet classic decor Also I wanted a quick breakfast - I got coffee and scrambled eggs on toast in about 90 seconds. The team took care of my bags all day allowing me to sight-see on my last day and then offered me showers to change before going to the airport
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness

Acceptable hotel, but not a 5 stars

Acceptable but definitely below average. Doesn’t qualify for 5 stars, 4 max. Very small rooms, extremely old with some broken items, doors, showers, light switches. No room service past 9pm (what’s the point ?), utterly pricey add ons (SGD 16 for nuts). Beds not comfortable.
Stayed 3 nights in Sep 2024

8/10 Good

W P Smyth

Liked: Cleanliness, property conditions & facilities

Could do better

The Maxwell is a well placed hotel for travellers passing through on short trips. It’s unfortunate that the reception staff are ill informed about advance requests and therefore they are ignored. We asked them n booking for adjoining rooms as we are travelling with an elderly parent. At reception we were allocated rooms on different floors and told that these were the only rooms available for our 3 night stay. I was also told that I hadn’t booked breakfast or entitled to the Club Lounge, they would confirm in the morning that we do have that in our booking, but only once I produced the confirmation. The worst issue was that despite booking 2 double rooms, my elderly parent had been allocated a “small double for single occupancy”. Odd that it had a single bed in it! It also had a step down half a step inside the door and a very narrow route via the foot of the bed to get to the bathroom. Less than ideal for an 84 year old. On demanding a change a room was magically available on the ground floor, but without a proper window or view. Upsides are the exec lounge staff who can’t do enough, Rose should be teaching the front desk staff about service excellence.7
Stayed 4 nights in Aug 2024

4/10 Poor

Ronald

Business traveler
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish fit out, great location.
Stayed 2 nights in Jul 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant older hotel with very nice staff. Construction underway next door currently. Room was well appointed, but fairly small and dark-----both because outside light limited by nearby scaffold with canvas to shield, and because light bulbs were dim.
Stayed 6 nights in Jul 2024

2/10 Terrible

Mark

Disliked: Cleanliness
This is a four star hotel in fitout and service not five star. Some facilities like the pool area are tired and not maintained. But the biggest issue is there is serious construction happening right next to the building so you have very loud noise all day and your windows are covered over so you have no natural light. This hotel isn’t discounted as it should be for this fact. Don’t book here until after the works are finished or discounts are offered.
Stayed 4 nights in Aug 2024

10/10 Excellent

Preethika

Stayed 1 night in Jul 2024

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Summary: Do not stay there. Go and see the ground floor deco for free and stay somewhere else. We took a risk staying there which failed. The Bad: 1. I would not have booked this hotel if I knew it was next to a huge building site with excavation going on. Noise most of the time. Very unpleasant. See my photos and compare to what the hotel shows in marketing photos. 2. We had a junior suite for ourselves and a regular room for our 14 and 18 year old kids. You cannot swing a cat in the rooms and bathrooms. 3. The hot water in the shower goes cold and the shower was filthy. See photo. 4. The outlook from the room was terrible and filthy. See photos. 5. The in built usb chargers next to the bed did not work. I did not bother reporting this to management as they are unresponsive. 6. When we first arrived, the safe in the room was missing. I went to reception to sort it out and the guy at reception was so rude and unapologetic. I asked for the duty manager to contact me but they never did. They did change our room with a really sour face. 7. The rooms are dark and dingy and uninviting after a hot Singapore day out. I thought we would wake up in a Saw movie. 8. My kids should not have been put in the room with inappropriate art on the wall. See photo. 9. A poorly managed and maintained establishment. The Good 1. The breakfast was good. 2. Coffee was good. 3. The staff were nice except for the guy who checked us in and the bar tender in the Polo Bar.
Stayed 2 nights in Jul 2024

6/10 Okay

Sindy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Construction next door and they star from 8 and finish after 7pm.
Stayed 3 nights in Jul 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No window but no real problem

No window in the room .. great service however and a great location. Would recommend if you dont want a view from your room.
Stayed 4 nights in May 2024

10/10 Excellent

Bart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really beautiful property and wonderful staff - had an issue with our 1st room (water pressure & temperature) and they immediately moved us to another room. Restaurant quite expensive but the one dinner we had was awesome as well as the service. Many restaurants nearby but mostly Korean so which is great but a bit limited. Chinatown nearby so not a big deal.
Stayed 4 nights in May 2024