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The Robertson House managed by The Ascott Limited

4.0 star property

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Photo gallery for The Robertson House managed by The Ascott Limited

Restaurant
Restaurant
Restaurant
Exterior
Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available

Explore the area

Map
1 Unity Street, Singapore, 237983
  • Fort Canning Park
    ‪3 min walk‬
  • Clarke Quay Central
    ‪7 min walk‬
  • Orchard Road
    ‪15 min walk‬
  • Singapore (SIN-Changi)
    ‪21 min drive‬

Room options

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Twin

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Queen

Deluxe Room Queen | Free minibar, in-room safe, desk, iron/ironing board

Deluxe Room Queen

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Twin Room

Free minibar, in-room safe, desk, iron/ironing board

Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier Room, 1 Queen Bed

Premier Room, 1 Queen Bed | Free minibar, in-room safe, desk, iron/ironing board

Premier Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Free minibar, in-room safe, desk, iron/ironing board

Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club room with club lounge access

Club room with club lounge access | Free minibar, in-room safe, desk, iron/ironing board

Club room with club lounge access

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Robertson House managed by The Ascott Limited

4-star hotel in Singapore River
This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking.
The Robertson House managed by The Ascott Limited offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The Robertson House managed by The Ascott Limited features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of 4 meeting rooms and limo/town car service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Robertson House managed by The Ascott Limited has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Robertson House managed by The Ascott Limited has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (SGD 7.90 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SGD 40 for adults and SGD 20 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2009
  • Comprehensive recycling policy
  • Designated smoking areas
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests, including children, are required to present a valid passport or physical government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Covered self parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House managed by The Ascott Limited Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 196 out of 345 reviews
Rating 8 - Good. 98 out of 345 reviews
Rating 6 - Okay. 31 out of 345 reviews
Rating 4 - Poor. 11 out of 345 reviews
Rating 2 - Terrible. 9 out of 345 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pilar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 3 nights in Mar 2025

10/10 Excellent

Kalash

Stayed 1 night in Mar 2025

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay on our first trip to Singapore... Staff was awesome - morning breakfast was very good. Enjoyed the pool and walking along the quay
Stayed 2 nights in Mar 2025

10/10 Excellent

Elizabeth

Stayed 5 nights in Mar 2025

6/10 Okay

Gurminder

Liked: Cleanliness, staff & service
Hotel staff were efficient but some were not very personable. There was nowhere in the hotel to relax other than my room. There is a reading room which would have been a nice place to chill but I was told it was not included in my booking. The room was empty. Only one supply of complimentary water for the whole stay. During dinner one evening my unfinished meal and drink were cleared away while I was in the toilet. One evening was a steak night when you are served 2 or 3 different types of steak. In order to discourage waste customers have to pay 100 dollars for every 100g of meat not eaten. This is unnecessarily punitive given that the portions are excessive. Too many negatives for me to recommend despite being a good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

eli

Stayed 3 nights in Mar 2025

6/10 Okay

John

Traveled with family
Liked: Staff & service, room comfort

Great location but the rooms are now tired

On arrival the hotel looks very impressive and the lobby area is very well kept however it's when you get into the rooms you realise they are a little bit tired now and the first ring we were given a black mould on the ceilings and walls Terry asked to be moved which we were. The hotel is in a great location in Pool area is fantastic
Stayed 2 nights in Feb 2025

8/10 Good

eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Shimon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We where satisfied from the location of the hotel.

Stayed 3 nights in Mar 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay
Stayed 3 nights in Mar 2025

8/10 Good

Andrew

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor, attentive staff. Altogether a very pleasant stay. Would recommend to anyone
Stayed 2 nights in Feb 2025

10/10 Excellent

Todd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just slow check in process otherwise all good
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen, NURIOOTPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional
Stayed 4 nights in Feb 2025

6/10 Okay

Katie

Liked: Cleanliness, property conditions & facilities, room comfort

Not a 5 star experience

On arrival we queued for 25 minutes to check in. Our panoramic room was very nice, a little small but had a comfortable bed and modern bathroom. The Club Lounge was good, evening cocktails were plentiful. Having read the warninga about how busy the breakfast room would be we went early but still had to queue to get in and then queue for the only coffee machine . We abandoned the idea and went for breakfast with fewer options in the lounge. Check out was also slow. The staff don't really aeem interested in the guests, it's not a particularly friendly hotel. For the price we paid we had expected alot more.
Stayed 1 night in Feb 2025

10/10 Excellent

Susan

Stayed 3 nights in Feb 2025

6/10 Okay

Olivia

Traveled with family
Liked: Cleanliness, staff & service, amenities
It is a nice enough hotel, not a huge selection at breakfast, average coffee & no alternate milk choices (thankfully there are multiple coffee shops next door). Very small rooms.
Stayed 3 nights in Feb 2025

4/10 Poor

Anne

Stayed 2 nights in Feb 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top stay

Great location, lovely view and great pool
Stayed 2 nights in Feb 2025

8/10 Good

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location close to the river walk with all of the many restaurants. Also convenient to the MRT.
Stayed 4 nights in Feb 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Robertson House was a very nice hotel very handy to the Singapore Metro and the river restaurant precinct. The Club Room was very well catered and the Staff were very attentive….highly recommended
Stayed 3 nights in Feb 2025

4/10 Poor

Princess

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The concierge and availability of house keeping staff is terrible. I understand that everyone gets busy but there should always be someone dedicated to answering the phone for guests. I had to walk down to concierge one morning because no one in house keeping was answering the phone and no one at the front desk was answering either. So if you need something right away, you may not get it on time. The property was lovely though.
Stayed 4 nights in Jan 2025

10/10 Excellent

michael

Stayed 1 night in Feb 2025

10/10 Excellent

Keyhoon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and kind sfaff
Stayed 1 night in Feb 2025