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Mercure Singapore Bugis

4.0 star property

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Photo gallery for Mercure Singapore Bugis

Bar (on property)
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
Point of interest
City view

Popular amenities

  • Housekeeping
  • Room service
  • Parking included
  • Bar

Explore the area

Map
122 Middle Road, Singapore, 188973
  • Orchard Road
    ‪2 min drive‬
  • Marina Bay Sands Skypark
    ‪2 min drive‬
  • Marina Bay Sands Casino
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Signature Loft, 1 Queen Bed with Sofa bed

Signature Loft, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Loft, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 Queen Bed

Signature Room, 1 Queen Bed | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Room, 1 Queen Bed

8.2 out of 10
Very good
(19 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Loft, 1 Queen Bed with Sofa bed

Executive Loft, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Executive Loft, 1 Queen Bed with Sofa bed

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Signature Twin Room, 2 Twin Beds

Signature Twin Room, 2 Twin Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Signature Twin Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Singapore Bugis

4-star hotel in Bugis Village
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a rooftop terrace, and 24-hour room service. Housekeeping is available on request.
Mercure Singapore Bugis offers 395 air-conditioned accommodations with safes and slippers. 40-inch LED televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Singapore hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Mercure Singapore Bugis provides an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 7 meeting rooms. This Singapore hotel also offers a rooftop terrace, a vending machine, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Mercure Singapore Bugis is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Royale - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Song Garden - This restaurant specializes in Chinese cuisine. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 28 for adults and SGD 14 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Royale
  • Song Garden

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 7 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
All guests, including children, must present either a valid physical passport or Singapore's National Registration Identity Card at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 28 for adults and SGD 14 for children
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Mercure Singapore Bugis Opening June 2016 Hotel
Mercure Bugis Opening June 2016 Hotel
Mercure Singapore Bugis Opening June 2016
Mercure Bugis Opening June 2016
Mercure Singapore Bugis Hotel
Mercure Bugis Hotel
Mercure Bugis
Mercure Singapore Middle Road
Mercure Singapore Bugis (Opening June 2016)
Mercure Singapore Middle Road (opening March 2016)
Mercure Singapore Bugis Hotel
Mercure Singapore Bugis Singapore
Mercure Singapore Bugis (SG Clean)
Mercure Singapore Bugis Hotel Singapore

Mercure Singapore Bugis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 351 out of 1004 reviews
Rating 8 - Good. 450 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Miki

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I was checked in a front desk guy wasn’t welcoming us that I felt. Because another person brought him from back side of reception and seems like he doesn’t want to work at the moment. He never even said “ hello “ “ welcome “ “how are you “ or anything. And next day I asked convince store direction he gave us wrong information we were walking long time couldn’t find it and finally we found it in the mall which was right front of the hotel. But all another employee was nice including housekeepers.
Stayed 2 nights in Apr 2025

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked this room for my son and me but the room was quite small to accommodate 2 large and 2 carry-on luggage. Besides, the shower room and toilet were separate, which was good as the facilities can be used by different people at the same time; BUT, the shower space was not decided to allow you to take off/ get dressed without opening to a public area in the room. It was so inconvenient even staying with family. The shower space was facing a mirror (an area with washing basin), therefore even you opened up a narrow space to grab towel or clothes from behind the shower room door (no hooks/hangers inside the shower room, even there was, you wouldn’t use it as the clothes would get wet at the same time you showered), people sitting on the bed can see you naked from the mirror. That’s a terrible design.
Stayed 3 nights in Apr 2025

10/10 Excellent

Harshal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and reasonably priced. Located walking distance to MRT and two stops away from Bayfront to access Gardens by the Bay and Marina Bay Sands. Staff are lovely and helpful. Breakfast buffet offers good selection of eastern and western food.
Stayed 5 nights in Apr 2025

6/10 Okay

Tom

Stayed 3 nights in Apr 2025

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel apart from the lack of a proper bathroom. The wash basin is out in the main room. There is a capsule for a toilet and for a shower. There is no shelving, etc in the shower to store your clothes. So you have to get changed in the main room.
Stayed 5 nights in Apr 2025

6/10 Okay

Jan-Yu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice, modern. Only issue is our room bathroom was very odd. Not a private bathroom. Otherwise everything else was fine
Stayed 3 nights in Apr 2025

8/10 Good

SANG YEAP

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Kan Kit, Westfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel. This is my 2nd time staying in the same hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Andy

Liked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location and very helpful friendly staff.
Stayed 3 nights in Mar 2025

8/10 Good

Jemelle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed two nights at this hotel. The facility, accommodations, and food provided good value for the cost. It's close to public transportation, mall, restaurants, and attractions. The only complaint was the front desk staff lacked a personal touch.
Stayed 2 nights in Mar 2025

4/10 Poor

Chanhee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No trash can in the bathroom for hygiene products. Small room with no minibar items. Horrible breakfast.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for a solo trip and best location

Perfect Loft room for 1. I would not stay if there were 2 of us, it would be too cramped. But Location, Location, Location!! The best and I know Singapore so well. Yes perfect for my solo trip this time and all I needed to do in the area and in the city as well as Orchard Road... everywhere reachable by a max of 4 direct MRT stops away. MRT station a 5 min walk across the road! Very new, clean and convenient.
Stayed 2 nights in Mar 2025

8/10 Good

Cynthia, East Orleans

Liked: Staff & service
The room was quite small and the bathroom facilities barely offered any privacy!
Stayed 4 nights in Mar 2025

6/10 Okay

Sally

Minute rooms, teeny tiny beds, no storage, and I do mean NO storage. No privacy..stay as acouple that doesnt mind, or get 2 rooms. No hotel info at check in or in room. Could not find breakfast restaurant and concluded there wasnt one untill too late on last day. Small bar, extortionate pricing.
Stayed 3 nights in Mar 2025

8/10 Good

EunSook

Stayed 6 nights in Feb 2025

4/10 Poor

Geoffrey

Liked: Cleanliness, property conditions & facilities
When we arrived at the hotel at 530 pm our room was not ready and we were asked to wait -no offer of explanation or complimentary beverage. We had reserved a deluxe queen room, instead we were given a cramped two level unit with barely enough room for a futon mattress on the upper floor. The mattress was literally on the floor with walls on three sides, my closet space in college was bigger. Certainly not what I had expected from an Accord property.
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

AIKO

Liked: Amenities
とてもスムーズにチェックイン、チェックアウトが出来ました。少し壁が薄いのか、隣の音が気になりました。
Stayed 2 nights in Feb 2025

6/10 Okay

Lauren, Brighton

Stayed 7 nights in Feb 2025

10/10 Excellent

KENN

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2025

4/10 Poor

ANTHONY

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel has a great pool and rooftop garden. The staff are friendly and attentive and the location is excellent. So why the poor rating? It's the rooms. Firstly let me state that I'm used to small rooms I'd been sharing a twin room on a cruise for the previous 11 nights that was smaller. What made the room so awful was the toilet and shower. There was no room to change in them and you couldn't shut the shower door. In a shared room that meant one of us had to go out while the other showered and changed. The toilet had no brush and was the worst low flow toilet I had ever used, nothing moved even after repeated flushing. Finally the power socket has a habit of randomly ejecting from the socket.
Stayed 5 nights in Feb 2025