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Mandai Rainforest Resort By Banyan Tree

5.0 star property

Choose dates to view prices

Photo gallery for Mandai Rainforest Resort By Banyan Tree

Reception
Outdoor pool
Meeting facility
Reception
Suite (Sanctuary) | Living area

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Spa
  • Bar
  • Housekeeping
  • Air conditioning

Explore the area

Map
60 Mandai Lake Road, Singapore, 729979
  • Night Safari
    ‪2 min walk‬
  • River Safari
    ‪2 min walk‬
  • Singapore Zoo
  • Singapore (SIN-Changi)
    ‪40 min drive‬

Room options

View all photos for Grand Tree House (Mandai)

Minibar, in-room safe, iron/ironing board, free WiFi

Grand Tree House (Mandai)

  • Partial lake view
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Sanctuary)

Suite (Sanctuary) | Minibar, in-room safe, iron/ironing board, free WiFi

Suite (Sanctuary)

  • Lake view
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House (Mandai)

Minibar, in-room safe, iron/ironing board, free WiFi

Tree House (Mandai)

  • 667 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (Sanctuary)

Hair dryer, bathrobes, slippers, towels

Family Room (Sanctuary)

  • Lake view
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Suite (Rainforest)

Suite (Rainforest) | Minibar, in-room safe, iron/ironing board, free WiFi

Suite (Rainforest)

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room (Retreat)

Minibar, in-room safe, iron/ironing board, free WiFi

Family Room (Retreat)

  • Resort view
  • 463 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Family Room (Rainforest)

Hair dryer, bathrobes, slippers, towels

Family Room (Rainforest)

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Queen Bunk Bed

View all photos for Twin Room (Sanctuary)

Twin Room (Sanctuary) | Minibar, in-room safe, iron/ironing board, free WiFi

Twin Room (Sanctuary)

  • Lake view
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed (Sanctuary)

Room, 1 King Bed (Sanctuary) | Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (Sanctuary)

  • Lake view
  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Rainforest)

Room, 1 King Bed (Rainforest) | Minibar, in-room safe, iron/ironing board, free WiFi

Room, 1 King Bed (Rainforest)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Retreat)

Living area

Room, 1 King Bed (Retreat)

  • Resort view
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Rainforest)

Hair dryer, bathrobes, slippers, towels

Twin Room (Rainforest)

  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Twin Room (Retreat)

Twin Room (Retreat) | Living area

Twin Room (Retreat)

  • Resort view
  • 388 sq ft
  • Sleeps 2
  • 2 Double Beds

Similar properties

Family Suite (Themed) | View from room

Shangri-La Singapore

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (1004)
The price is $281
per night
$337 total
includes taxes & fees
May 3 - May 4
Shangri-La Singapore

About this property

Mandai Rainforest Resort By Banyan Tree

5-star resort in Central Water Catchment
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, massage/treatment rooms, and conference space. Change of towels is available on request.
Mandai Rainforest Resort By Banyan Tree offers 338 air-conditioned accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access. Rooms have partially open bathrooms. Bathrooms include bathrobes, slippers, and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, Thai massages, body wraps, and body scrubs.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Mandai Rainforest Resort By Banyan Tree features an outdoor pool and a children's pool. Dining is available at one of the resort's 2 restaurants. A poolside bar is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 5005 square feet (465 square meters) include conference space. This luxury resort also offers a children's club, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Mandai Rainforest Resort By Banyan Tree is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Mandai Rainforest Resort By Banyan Tree has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: SGD 62 per person
  • 2 restaurants
  • A poolside bar

Things to do

  • Children's club
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Children's club (surcharge)
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Highchair
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Partially-open bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 150 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 62 per person
  • Rollaway bed fee: SGD 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Mandai Rainforest Resort By Banyan Tree Resort
Mandai Rainforest Resort By Banyan Tree Singapore
Mandai Rainforest Resort By Banyan Tree Resort Singapore

Mandai Rainforest Resort By Banyan Tree Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

amazing place loved it

amazing place, great staff and made to feel very welcome
Stayed 2 nights in Apr 2025

10/10 Excellent

henry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recommended hotel

new hotel, love the pool and the room. staff are very friendly
Stayed 1 night in Apr 2025

2/10 Terrible

MAN SIN

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities

未能正常運作的酒店

酒店根本未準備好營業， 原定3pm check in, 到5pm才有房。 lobby大批未能check in的客人。進房後上一個客人的濕毛巾同垃圾仍然於房中，床沒有收拾好。打電話到front desk永遠沒有人前來幫助。最後我8:30pm才入住正常房間。 酒店餐廳亦未完全準備好， 晚餐食物很一般。 We had a terrible experience at this place. Check-in time was supposed to be 3 PM, but when we arrived at 4 PM, we saw a large group of guests waiting around, many of them complaining about the delay. We didn’t get our room keys until 5 PM. When we finally entered our room, we were shocked. The bedsheets were messy and crumpled, slippers from previous guests were randomly placed on towels by the bed, and the touchscreen air-conditioning control panel didn’t work. Then I checked the fridge—there were already opened drinks inside! I called housekeeping twice, but no one showed up. At 6:30 PM, things got even worse. I went to the bathroom and found used toilet paper still in the toilet bowl, a dirty towel with horrible stains, and another wet towel hanging there. Even the trash bin was full of waste from previous guests! At this point, it was clear that the room hadn’t even been cleaned before we checked in. Frustrated, we went to the reception to speak with the Duty Manager, Shamina. While we were complaining, another couple came up to her, questioning if this was really a Banyan Tree resort. Everywhere we looked, guests were angry and complaining, but I honestly think our case was one of the worst.
Stayed 1 night in Apr 2025