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Grand Park City Hall

5.0 star property

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Photo gallery for Grand Park City Hall

Outdoor pool, sun loungers
Park Suite 1 King | In-room safe, desk, blackout drapes, soundproofing
Park Suite 1 King | Living area | 50-inch flat-screen TV with cable channels, TV
Executive lounge
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

Map
10 Coleman Street, Singapore, 179809
  • Raffles City
    ‪3 min walk‬
  • National Museum of Singapore
    ‪7 min walk‬
  • Clarke Quay Central
    ‪8 min walk‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Premier Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Premier Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite 1 King + 1 Bunkbed

Family Suite 1 King + 1 Bunkbed | In-room safe, desk, blackout drapes, soundproofing

Family Suite 1 King + 1 Bunkbed

8.0 out of 10
Very good
(4 reviews)
  • 689 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Corner Studio Room 1 King

Corner Studio Room 1 King | In-room safe, desk, blackout drapes, soundproofing

Corner Studio Room 1 King

8.8 out of 10
Excellent
(3 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Quadruple Room, 1 Bedroom, City View

Premier Quadruple Room, 1 Bedroom, City View | In-room safe, desk, blackout drapes, soundproofing

Premier Quadruple Room, 1 Bedroom, City View

7.8 out of 10
Good
(6 reviews)
  • 344 sq ft
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 King Sofa Bed

View all photos for Crystal Club Deluxe Room

Crystal Club Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Crystal Club Deluxe Room

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room

8.6 out of 10
Excellent
(58 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Junior Suite 1 King

Garden Junior Suite 1 King | City view

Garden Junior Suite 1 King

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Park Suite 1 King

Park Suite 1 King | Living area | 50-inch flat-screen TV with cable channels, TV

Park Suite 1 King

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room - Weekly Housekeeping

In-room safe, desk, blackout drapes, soundproofing

Premier Double or Twin Room - Weekly Housekeeping

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Oasis Junior Suite 1 King

Oasis Junior Suite 1 King | Terrace/patio

Oasis Junior Suite 1 King

  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double or Twin Room - Weekly Housekeeping

In-room safe, desk, blackout drapes, soundproofing

Deluxe Double or Twin Room - Weekly Housekeeping

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Triple Room

  • 279 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Coleman Suite 1 King

Coleman Suite 1 King | Terrace/patio

Coleman Suite 1 King

  • 1561 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Crystal Club Premier Room

Crystal Club Premier Room | In-room safe, desk, blackout drapes, soundproofing

Crystal Club Premier Room

8.0 out of 10
Very good
(2 reviews)
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Triple Room 1 King +1 Sofa bed

Premier Triple Room 1 King +1 Sofa bed | In-room safe, desk, blackout drapes, soundproofing

Premier Triple Room 1 King +1 Sofa bed

8.6 out of 10
Excellent
(4 reviews)
  • 356 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Grand Park City Hall

5-star hotel in Downtown Singapore
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and concierge services are onsite.
Grand Park City Hall offers 343 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. A pillow menu is available. 50-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Grand Park City Hall features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Grand Park City Hall is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Grand Park City Hall has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 10 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property offers a separate buffet line with food procured from halal suppliers and menu items made without pork and lard (note: property's kitchen is not halal certified). A list of nearby halal restaurants is also available at the concierge desk.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 38 for adults and SGD 19 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Prayer mats are available on request.

We should mention

A car is not required for transportation to and from this property

Property is also known as

City Hall Grand Park
City Park Grand
Grand City Hall
Grand City Park
Grand City Park Hall
Grand Park City
Grand Park City Hall
Grand Park City Hall Hotel
Grand Park City Hall Hotel Singapore
Grand Park City Hall Singapore
Grand Plaza Hotel Singapore
Grand Plaza Park Hotel Singapore
Grand Plaza Park Royal Singapore
Grand Plaza Singapore
Grand Park City Hall Hotel
Grand Park City Hall Singapore
Grand Park City Hall (SG Clean)
Grand Park City Hall Hotel Singapore

Grand Park City Hall Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1011 reviews
Rating 8 - Good. 230 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 37 out of 1011 reviews
Rating 2 - Terrible. 22 out of 1011 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Xiaobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Stayed 3 nights in Mar 2025

10/10 Excellent

Tim

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Good location.

We traveled as a group of 10 but my family specifically was a family of 4 consisting of myself, my wife and our 2 children (15 yr old son and 12 yr old daughter). We had a room to ourselves with 1 king bed, 1 twin bed and 1 twin sofa bed. It was a tight fit but it's nothing we aren't unaccustomed to and we make it work, but the room could be a little larger for more people. The room had all stated necessary amenities. The property was clean and the staff was friendly and polite. My son and I made use of the small but efficient gym, and my wife and daughter enjoyed the pool area. The pool felt heated but not sure if it's just because it's about a 4 foot pool exposed to the sun all day. We did not eat on the property. There are 2 malls within walking distance for shopping or food. And there are plenty of places to eat or get coffee or tea nearby. It rained the last 2 days we were there but you may borrow an umbrella from the front door and can navigate the tunnels and covered areas so you don't really get wet. Or you can call a Grab to take you where you want to go under the hotels overhang area. Overall the hotel is very nice and we would consider staying here again if we came back to Singapore.
Our room with 1 king, 1 twin bed and 1 twin sofa bed for a family of 4 (2 adults, 15yr old sol, 12 yr old daughter)
Our room with 1 king, 1 twin bed and 1 twin sofa bed for a family of 4 (2 adults, 15yr old sol, 12 yr old daughter)
Restroom with privacy screen.
Pool with hotel in background.
Stayed 3 nights in Mar 2025

10/10 Excellent

DEOK SANG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a comfortable hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was conveniently located. Near shops, tourist attractions and transport. Room was comfortable, staff were friendly and the breakfast was good too.
Stayed 8 nights in Mar 2025

8/10 Good

Mike, Redondo Beach

Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Really appreciated the hospitality room option which allowed us to have a shower, later in the day, after we’d checked out the hotel but before we went to the airport.
Stayed 3 nights in Mar 2025

10/10 Excellent

Balkaran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean . In between the city
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrew

Fantastic location

Fantastic location. Very handy to walk to many of the attractions, public transport and the hop on/off buses. Rooftop pool very good and quiet.
Stayed 3 nights in Mar 2025

8/10 Good

Huan

Liked: Cleanliness
It’s a good place to stay. Easy access to metro
Stayed 1 night in Mar 2025

10/10 Excellent

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and quiet
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric, San Mateo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crystal Club staff was great! Gladys, Kripa took great care of me during my stay. Great food and great location.
Stayed 16 nights in Mar 2025

8/10 Good

YUHONG

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
excellent customer service
Stayed 5 nights in Mar 2025

10/10 Excellent

Audrey, Windsor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Friendly staff.
Stayed 6 nights in Mar 2025

10/10 Excellent

Kana

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Deborah, Yanchep

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The pool was great The view from rooftop garden was amazing Very dangerous around the pool the floor was dangerously sloppy when wet The Bar at the pool is not open you have to ring down for drinks The bar in the hotel shuts to early Not a great view from corner room however they did offer to move us
Stayed 7 nights in Mar 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

6/10 Okay

Loan

Traveled with family
Disliked: Room comfort

Okay stay

We booked a triple room, which consisted of a queen bed and a rollaway twin size bed. The twin bed was hard and uncomfortable. It was a small room, and we barely had enough space with all the luggage. The bathroom was mildewy and smelled like urine. We had to ask a housekeeper to clean it. I expected more from a 4-star hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jaz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ambienece great staff

10/10 Excellent

josh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located and rolls are a good size. Hotel staff very helpful
Stayed 6 nights in Mar 2025

10/10 Excellent

Aggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

cheleisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location
Stayed 2 nights in Mar 2025

8/10 Good

cheleisa

Traveled with family
Excellent location, clean friendly staff, could use some upgrades
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

2/10 Terrible

DIPAK

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

I really amazed how this hotel excellent rating on website,for sure manipulation, this hotel don't deserve to get 2 star. I booked this hotel for 3 days and it was worst experience. 9:30 pm at night we tried to order food in room service,staff said food available because kitchen is close, is this a Five star hotel? Breakfast arrangement poor, staff not friendly. We complained but no one care about. Simply it's a guest house.
Stayed 3 nights in Mar 2025