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The Upper House Hotel

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Upper House Hotel

Exterior
Reception
Front of property - evening/night
Reception hall
Executive King | Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
22A Jalan Vervea 10, Simpang Ampat, Penang, 14110
  • Design Village Outlet Mall
    10 min walk
  • Bukit Batu Kawan
    6 min drive
  • Negeri Pulau Pinang Stadium
    7 min drive
  • Penang (PEN-Penang Intl.)
    27 min drive

Room options

View all photos for Premier King

Premier King | Minibar, in-room safe, desk, blackout drapes

Premier King

  • 338 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Upper King (No Windows)

Minibar, in-room safe, desk, blackout drapes

Upper King (No Windows)

  • 165 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Upper Twin

Minibar, in-room safe, desk, blackout drapes

Upper Twin

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Upper King

Minibar, in-room safe, desk, blackout drapes

Upper King

  • 165 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Upper Twin (No Windows)

Upper Twin (No Windows) | Minibar, in-room safe, desk, blackout drapes

Upper Twin (No Windows)

  • 165 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premier King Room

Minibar, in-room safe, desk, blackout drapes

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Upper King Room

Minibar, in-room safe, desk, blackout drapes

Upper King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Minibar, in-room safe, desk, blackout drapes

Executive King Room

  • Sleeps 2
  • 1 King Bed

Leisure Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Upper Twin Room

Minibar, in-room safe, desk, blackout drapes

Upper Twin Room

  • Sleeps 2
  • 2 Twin Beds

Relax Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Twin Room

Minibar, in-room safe, desk, blackout drapes

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Citadines Prai Penang

Pool
Pet friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (72)
The price is $74
per night
$83 total
includes taxes & fees
Jan 11 - Jan 12
Citadines Prai Penang

About this property

The Upper House Hotel

3-star Simpang Ampat hotel with coffee shop/cafe
An outdoor pool, a bar/lounge, and a poolside bar are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
The Upper House Hotel offers 89 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with digital channels. Bathrooms include showers, bidets, and hair dryers.

This Simpang Ampat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This Simpang Ampat hotel also offers an outdoor pool, concierge services, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Upper House Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MYR 25 for adults and MYR 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 25 for adults and MYR 15 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 7:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

The Upper House Hotel Hotel
The Upper House Hotel Simpang Ampat
The Upper House Hotel Hotel Simpang Ampat

The Upper House Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 23 reviews" "
Rating 8 - Good. 5 out of 23 reviews" "
Rating 6 - Okay. 4 out of 23 reviews" "
Rating 4 - Poor. 0 out of 23 reviews" "
Rating 2 - Terrible. 0 out of 23 reviews" "

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Yi Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chin Tong

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is clean and comfortable. Room size a bit smaller but just just nice for business travelers. Locations is near to 2nd bridge and easy to access to Bayan Lepas.
Stayed 2 nights in May 2024

10/10 Excellent

Sangho

Stayed 2 nights in Apr 2024

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice biz hotel.
Newish hotel with nice rooms. No water given in room but to collect at dispenser located outside. Breakfast is poor so don't expect much.
Stayed 2 nights in Jan 2024

10/10 Excellent

Nur Ain Jong

Traveled with family and small children, Traveled with family
Liked: Amenities
Near to ikea and even though the room is a bit small, it still has a comfortable bed and basic requirement in the room. Will definitely come back to stay.
Stayed 1 night in Dec 2023

10/10 Excellent

D.N Esham

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
GOOD INTERIOR.
Stayed 2 nights in Sep 2022

8/10 Good

Wee Kang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Not much shop around the hotel
Stayed 1 night in Aug 2022

8/10 Good

Dhanabalan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Jul 2022

8/10 Good

Leong Sze

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
nice property. wish the bar was open.
Stayed 1 night in Jan 2022

10/10 Excellent

Yee Guan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Has potential
New hotel. Everything was good naturally. Staff is also friendly. Rate should be adjusted to non-peak season considering lower occupancy to attract more travellers. Has potential.
Stayed 1 night in Jan 2022

6/10 Okay

mariam

Liked: Cleanliness, property conditions & facilities
Too small to stay.
Not meant for us. Too small and compact. Just for sleeping is ok. Cannot stay for too long coz too small.
Stayed 1 night in Dec 2021

10/10 Excellent

KIM YENG

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the design of this hotel, very cozy. Everything is excellent except the breakfast which did not make sense, served curry chicken rice and spaghetti as breakfast
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

6/10 Okay

Arman

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2024

8/10 Good

Yungming

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨整潔，早餐有變化。
Stayed 4 nights in Oct 2023

6/10 Okay

Kam

Stayed 1 night in Aug 2023

10/10 Excellent

Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
First, it looks very high class, nice design, clean and comfort. You can rest assured that your stay will be pleasant and enjoyable. The rooms are designed with comfort in mind, offering cozy beds and pillows. However, they provide two pillows only. I wish to have extra pillows. The room air conditioning is very cool and refreshing environment for me. I like it. In addition, the hot water heaters in the bathroom is excellent. There is a water dispenser available at each floor. Swimming pool is not very big. Wish they have other facilities like gym and sauna.
Stayed 1 night in Jun 2023

10/10 Excellent

SEONGHOE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022