SureStay Plus Hotel by Best Western Silver City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Silver City

Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Exterior
Indoor pool, outdoor pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast included
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1120 Highway 180 E, Silver City, NM, 88061
  • Big Ditch Park
    2 min drive
  • Western New Mexico University
    2 min drive
  • Gila National Forest
    2 min drive
  • Silver City, NM (SVC-Grant County)
    27 min drive

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 372 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 288 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

SureStay Plus Hotel by Best Western Silver City

Silver City hotel with outdoor pool
This smoke-free hotel features an indoor pool, an outdoor pool, and a fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour business center, a spa tub, and laundry facilities are onsite.
SureStay Plus Hotel by Best Western Silver City offers 61 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 40-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.

This Silver City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool and an outdoor pool, SureStay Plus Hotel by Best Western Silver City provides a spa tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site. A total renovation of this property was completed in April 2023.

SureStay Plus Hotel by Best Western Silver City is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • High-pile carpet in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Litter boxes are available

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool or spa tub without adult supervision

Property is also known as

Econo Lodge Hotel Silver City
Quality Inn Silver City
Econolodge Silver City
Econo Lodge Silver City Hotel
Silver City Econo Lodge
Quality Silver City
Quality Inn
Surestay Plus By Silver City
SureStay Plus Hotel by Best Western Silver City Hotel
SureStay Plus Hotel by Best Western Silver City Silver City

SureStay Plus Hotel by Best Western Silver City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 83 out of 160 reviews" "
Rating 8 - Good. 49 out of 160 reviews" "
Rating 6 - Okay. 18 out of 160 reviews" "
Rating 4 - Poor. 5 out of 160 reviews" "
Rating 2 - Terrible. 5 out of 160 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Teri

Disliked: Cleanliness, property conditions & facilities, room comfort
LOUD, DIRTY, just bad!!!
From the pictures this looks like a nice clean place, but when you arrive its a different story! Extremely OVER priced for what it is. Limited parking, apparently this is place is where the mine workers stay, there trucks take up the whole parking lot. The rooms are extremely SMALL!!! I got what I thought was a larger room with a frig and microwave, but it was cramped the bathroom sink was in the doorway, there was NO closet to speak of, if you wanted to close the door in the shower/toilet room you practically had to stand in the shower to do it! It was dirty, the maid service never came to our room the 2 days we stayed there, we had to go ask for toilet tissue and towels. Now for the best part, the morning after the first night there, @5:30 A.M. the person in the room next to us starts blasting rap music that could be heard thru out the hall!!!! For 45 mins until he left for work I am assuming!! No one would answer the phone at the front desk, and beating on the wall telling him to turn it down did nothing!! So needless say our first visit to Silver City, will most likely be our last, would NOT recommend staying here!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Cole

Stayed 3 nights in Jul 2024

10/10 Excellent

Della

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fresh and clean room!
Stayed 1 night in Jun 2024

6/10 Okay

Hector

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The AC was noisy, we were not able to sleep. Shampoo and conditioner was a .75oz bottles that’s were not full. And even if they were , not enough.
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Ann

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Based on other ratings was below expectations
Stayed 9 nights in Jun 2024

8/10 Good

Terry, Mesa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is where I stay when I'm in Silver City. I would call it a great value.
Stayed 3 nights in May 2024

8/10 Good

Jennifer, Victorville

Liked: Cleanliness, staff & service, property conditions & facilities
Close to Gila Cliff Dwellings which is why we stayed here. Property is older but clean. Nice indoor pool & breakfast
Stayed 2 nights in Jul 2024

6/10 Okay

Jolene

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was kind and accommodating. Bedding was stained and pool needed more chlorination.
Stayed 3 nights in Jul 2024

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, clean rooms
The staff here is amazingly friendly and helpful! We usually stay at higher end hotels, but the staff here outdid other hotels. The room was clean and they were on the ball with anything we needed. We would definitely stay here again.
Stayed 3 nights in Jul 2024

2/10 Terrible

Amith

Disliked: Staff & service
Stayed 3 nights in Jun 2024

8/10 Good

Regina

Traveled with family
Liked: Cleanliness, room comfort
Silver City Best Western
The staff was always looking down at something when approached the desk,til you said something.The hotel looks older and not up to date. But it was comfortable and nice to be near family events.
Stayed 3 nights in Jun 2024

4/10 Poor

Jana

Traveled with family
Disliked: Cleanliness
Very dirty room
I as shocked at the lack of cleanliness. My sister and I arrived late and we were exhausted. The first thing my sister saw on her bed was a dark red stain on the part of the sheet that was turned down= that never looks ok. The next thing was a dirty boot print on her pillow with the same dirty smears on the other side of it. It got worse in the bathroom. There was dried urine under the toilet seat and a film of dust in the bathtub. My sister cleaned and we went to bed. The next morning I reported it and the only thing she said was “Well why didn’t you ask for a different room.” She was the assistant manager too.
Stayed 1 night in Jun 2024

8/10 Good

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS NICE
Stayed 1 night in Jun 2024

10/10 Excellent

Frederica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The subdued night light over the sink was a winner. Need coffee stirsticks though. Otherwise excellent.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mitzi

Disliked: Staff & service
No refund for emergency situation?
I made the reservation with all intent to be there, however, I was in hospital having surgery, unexpectedly, and totally forgot about the reservation...until account was billed for the stay...The day I got home from hospital. I called them to refund since I had no control over the matter, for if I had I would have cancelled myself. Talked with Hotels.com customer service who called hotel and manager would not refund. I called hotel myself, asked to speak to the manager and was told she was just going into a meeting, no call back. This was a no-fault situation and should have been refunded, can't control emergency surgery
Stayed 1 night in Jun 2024

10/10 Excellent

Walter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Jun 2024

10/10 Excellent

Jacob, Sonoita

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 1 night in May 2024

10/10 Excellent

Jacob, Sonoita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always convenient
Stayed 1 night in May 2024

10/10 Excellent

Jeaneth

Stayed 1 night in Jun 2024

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an older place, but clean, friendly staff, and a great breakfast! We enjoyed our stay there.
Stayed 2 nights in May 2024

8/10 Good

Teresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fix the key problem, get 5 stars
When we booked our stay we read the reviews and they were mostly good but numerous people reported having their keys stop working. I thought it would great if that was my only complaint but low and behold, after getting in the room at breakfast, we get home from a long day out and about and our keys don’t work. Over our 5 day stay we had 8 keys. A small but large annoying “ feature”.
Stayed 6 nights in Jun 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy and clean
A comfortable clean place to stay. Room was in very good condition.
Stayed 1 night in Jun 2024