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Overview of Arsa Lodge Silvaplana

Photo gallery

Terrace/Patio
Pool
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Hair dryer

3.6/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Spa
  • Restaurant
  • Business Services
  • Parking Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationCasino St. Moritz6 min drive
    Popular LocationSurlej Gondola7 min drive
    Popular LocationSils-Maria Gondola7 min drive
    AirportSt. Moritz (SMV-Samedan)14 min drive

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About this area

Silvaplana

Located in Silvaplana, Arsa Lodge Silvaplana is in the mountains. The area's natural beauty can be seen at Lake St. Moritz and Rhaetian Railway, while Nietzsche's House and Segantini Museum are cultural highlights. Surlej Gondola and Sils-Maria Gondola are also worth visiting. Discover the area's water adventures with scuba diving and windsurfing nearby, or enjoy the great outdoors with hiking/biking trails.
Popular Location

What's nearby

  • Casino St. Moritz - 6 min drive
  • Surlej Gondola - 7 min drive
  • San Karl St. Moritz-Bad Church - 7 min drive
  • Sils-Maria Gondola - 7 min drive
  • Segantini Museum - 8 min drive

Getting around

  • St. Moritz Station - 9 min drive

Restaurants

  • Onsite dining venue – Restaurant with a bar offering local cuisine. Serves breakfast and dinner.

About this property

Arsa Lodge Silvaplana

Jump on the free ski shuttle for a day on the slopes before returning to Arsa Lodge Silvaplana for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include a spa tub and a steam room. All 53 rooms offer free WiFi, balconies, and TVs with satellite channels. Minibars, room service, and free newspapers are among the other amenities available to guests.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional sanitization guidelines of Clean & Safe (Switzerland)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking: CHF 15.00 per day
  • Limited parking spaces
  • Free ski shuttle

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Tennis

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Library

Guest services

  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance

Languages spoken

  • French
  • German

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Massages

More

  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - 10 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25.00 per pet, per week

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: CHF 175.00
  • New Year's Eve (31 December) Gala Dinner per child: CHF 75.00 (from 2 to 18 years old)
  • A tax is imposed by the city: CHF 5 per person, per night
  • Tourism fee: CHF 4.25 per person, per night
  • Utility surcharge: CHF 3.75 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: CHF 15.00 per day
  • Pet fee: CHF 25.00 per pet, per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
3.6
Good
5 - Excellent
5
4 - Good
13
3 - Okay
6
2 - Poor
2
1 - Terrible
2

4.2/5

Cleanliness

3.8/5

Staff & service

4.5/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
bizarre staff, mediocre room, disgusting artwork
Horrible!! rude check in staff, restaurant staff were overly charadmatic combined with incompetent. room was hot and stuffy. and artwork in the restaurant was more or less a huge pornographic lasagne accident. yuk. stay away!!
Stayed 1 night in Aug 2018

3/5 Okay

Happy face iconLiked: Cleanliness
Sad face IconDisliked: Room comfort
Ok. Nothing special
Good location, the room was clean and the hotel offered a good breakfast. The shower had no support, and had to shower with one hand because the other had to hold the shower. The lock of the window of my room was broken, it was windy and I woke up at night with the window hitting from one side to other. I've mentioned the fact at the reception and I was surprise that the receptionist didn't care to say at least "thanks for the information and sorry for the inconvenience".

1/5 Terrible

Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities, room comfort
The worst place that i have er3er stayed. I think the photos shown were falsified.

2/5 Poor

Happy face iconLiked: Cleanliness, room comfort
Sad face IconDisliked: Staff & service
no one home
We arrived on the Glacier Express train which gets to St Moritz at 6pm. When we arrived at the hotel, no one was at the reception desk, just three envelopes with guests names and their keys. There was no sauna, no steam room, no minibar, no balcony, no employees at all. Breakfast was OK.
LEFT_FULLBLEED_ONE_HALF

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