Itsy Hotels The Villa Retreat

3.0 star property

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Photo gallery for Itsy Hotels The Villa Retreat

Deluxe Room | Desk, iron/ironing board, free WiFi, bed sheets
Lobby sitting area
Restaurant
Front of property - evening/night
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • Housekeeping

Explore the area

Map
NH31, Mallaguri, Pradhan Nagar, Siliguri, West Bengal, 734003
  • North Bengal National Youth Computer Academy
    ‪15 min walk‬
  • Coronation Bridge
    ‪1 min drive‬
  • Hong Kong Market
    ‪2 min drive‬
  • Bagdogra (IXB)
    ‪27 min drive‬

Room options

Deluxe Room

  • 200 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room

  • 260 sq ft
  • Sleeps 3
  • 1 Queen Bed and 2 Twin Beds

Standard Room

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Itsy Hotels The Villa Retreat

3-star Siliguri hotel with restaurant
A restaurant, a bar/lounge, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided.
Itsy Hotels The Villa Retreat offers 9 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. LED televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Siliguri hotel also offers laundry facilities and room service (during limited hours). Onsite self parking is complimentary.

Itsy Hotels The Villa Retreat has designated areas for smoking.

Itsy Hotels The Villa Retreat has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Mobile key entry

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Itsy by Treebo Guptas
Treebo Trip Gupta's Hotel
Itsy By Treebo Gupta'S Hotel
Itsy By Treebo The Villa Retreat
Itsy Hotels The Villa Retreat Hotel
Itsy Hotels The Villa Retreat Siliguri
Itsy Hotels The Villa Retreat Hotel Siliguri

Itsy Hotels The Villa Retreat Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1 out of 3 reviews
Rating 8 - Good. 1 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 1 out of 3 reviews
Rating 2 - Terrible. 0 out of 3 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Benjamin Craig

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
2/5. You get what you pay for, but l've stayed in better for less, and worse for more, which is the only reason it's not a 1. Not the quietest, not the cleanest. Walls so thin someone walking barefoot in a neighbouring room sounded like they were in the room with us. My feet went black walking around the room, the bedding had an uncomfortable feeling of being unclean, the bathroom was smelly and had a hole in the wall/missing panel. The room smelt of petrol! Asked for help ordering a taxi as it's next to a dual carriage way with no obvious taxi rank nearby and staff seemed confused by the query. Food was good, but would avoid the meat.... However smoking is allowed so we asked to be moved. Breakfast was lacking - only toasties. Risk of electrocution when plugging anything into the wall, as sockets are hanging off it. WiFi is free but painfully slow. Name is misleading, Itsy doesn't appear anywhere on the building, causing confusion to taxi drivers.
Stayed 1 night in Jan 2025

10/10 Excellent

Shubham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities
First and foremost, I highly rate the staff as they were very friendly and helpful. Subham, the property manager, was extremely helpful and really went out his way to look after us, such as calling reliable taxis after we had two major setbacks (which didn't relate to the hotel I'll add). Partha Dutta on reception was very friendly and such a nice guy, Palash Nath in the restaurant/bar provided such a great service, as well as the rest of the team. On the topic of restaurant & bar, it is very well decorated and laid out, it was such a pleasure dining and drinking in there. The food was fantastic and great value. The property is currently under development so it isn't yet the finished article, but it will be a truly beautiful place once finished. At the moment, the only downside of the property is the bathroom as it's a bit pokey, but these will be refurbished soon. I feel the surrounding area isn't worth viewing, as it's quite dirty and noisy, and didn't have much to offer. I would recommend booking here and enjoying what the hotel has to offer, the property is real value for money.