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City Express by Marriott Silao Aeropuerto

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott Silao Aeropuerto

Lobby lounge
Property amenity
Exterior
Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
Libramiento Norte 900, Col. Fraccionamiento El Fresno, Silao, GTO, 36126
  • Silao Main Square
    2 min drive
  • Parque Bicentenario Guanajuato
    3 min drive
  • Gonzalez Obregon Market
    3 min drive
  • León, Guanajuato (BJX-Del Bajío)
    8 min drive

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Restaurant

Hotel México Plaza Silao Aeropuerto

Breakfast included
Parking included
Free WiFi
Air conditioning
3.8 out of 5, Good, (316)
The price is $44
per night
$53 total
includes taxes & fees
Dec 8 - Dec 9
Hotel México Plaza Silao Aeropuerto

About this property

City Express by Marriott Silao Aeropuerto

3.5-star Silao hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a business center. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and free airport drop-off. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
City Express by Marriott Silao Aeropuerto offers 121 air-conditioned accommodations with irons/ironing boards. Cable television is provided. Bathrooms include showers.

This Silao hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. An area shuttle within 5 kilometers and a shuttle from the hotel to the airport (available 24 hours) are complimentary for guests. This business-friendly hotel also offers a fitness center, laundry facilities, and room service (during limited hours). Onsite self parking is complimentary.

City Express by Marriott Silao Aeropuerto is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
City Express by Marriott Silao Aeropuerto has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free airport drop-off shuttle on request
  • Free area shuttle up to 5 km
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property

Property is also known as

City Aeropuerto Hotel Silao Express
City Express Silao Aeropuerto
City Express Silao Aeropuerto Hotel
City Express Silao Aeropuerto
City Express by Marriott Silao Aeropuerto Hotel
City Express by Marriott Silao Aeropuerto Silao
City Express by Marriott Silao Aeropuerto Hotel Silao

City Express by Marriott Silao Aeropuerto Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 262 out of 718 reviews" "
Rating 8 - Good. 253 out of 718 reviews" "
Rating 6 - Okay. 99 out of 718 reviews" "
Rating 4 - Poor. 55 out of 718 reviews" "
Rating 2 - Terrible. 49 out of 718 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

MARIA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms were not ready when I arrived even though we arrived later than expected check in time. Definitely understaffed. Rooms were not clean and ready to move-in ready.
Stayed 1 night in Jul 2024

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cons: the room is very noisy, you can hear the personnel or other guests out loud. The gym is tiny, only 2 or 3 machines. Pros: facilities in general are clean, wifi works fine and the room is comfortable enough.
Stayed 2 nights in Jul 2024

8/10 Good

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Zuni Emmanuel Córdova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2024

2/10 Terrible

Jose Manuel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendable.
Sin agua en la noche. Sin respuesta de recepción. Sin plancha en la habitación.
Stayed 1 night in Jun 2024

2/10 Terrible

Belinda

Disliked: Cleanliness, property conditions & facilities
This was possibly the worst stay ever. Not enough staff to support in all general areas. At night, the people are not at the front desk. They say there is shuttle to the airport but that was not true and because of that, I missed my flight. Only good thing was the food and the lady serving the food. I honestly believe my stay should be refunded for how many faulty things I experienced at this hotel.
Stayed 2 nights in Jun 2024

6/10 Okay

Lourdes

Stayed 1 night in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service
Proximity to Silao airport. Coffee available 24/7.
Stayed 1 night in May 2024

10/10 Excellent

Marco

Stayed 1 night in Apr 2024

2/10 Terrible

onecimo

Liked: Property conditions & facilities
Disliked: Staff & service
What happen that one of the staff members got into our room at 4:30am looking for a place to crash this is one of the worst things I've ever happened to us seen since I stay in I a hotels over my life. I won't recommend it.
Stayed 1 night in Apr 2024

4/10 Poor

Jaqueline

Stayed 1 night in Mar 2024

10/10 Excellent

Kazuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is good.
Stayed 1 night in Mar 2024

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

ELIZABETH, Chicago

Traveled with family
Liked: Staff & service
The staff was amazing but on Sunday there was only 1 employee running between City Express and City Express Suites. There was no food prepared on Sunday. It was difficult to get transportation and no food delivery. This should be in the description. There was no one to drive the shuttles. The hotel had to pay an Uber to get to the airport. There was no phone available in the room.
Stayed 1 night in Mar 2024

2/10 Terrible

Adolfo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cockroach on my room. No water
Stayed 3 nights in Feb 2024

6/10 Okay

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy.
Stayed 1 night in Feb 2024

10/10 Excellent

Yasminda

Liked: Cleanliness, staff & service, property conditions & facilities
excellent service breakfast was delicious súper confortable rooms 5 stars 👍
Stayed 1 night in Feb 2024

6/10 Okay

silvia, el monte

Traveled with partner
Yes I would stay here again very reasonable
Stayed 2 nights in Feb 2024

8/10 Good

Martha

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Es mi primera vez que me hospedo en un hotel en Silao, pero me encantó
Stayed 1 night in Jan 2024

2/10 Terrible

Jimmy

Traveled with family
Disliked: Staff & service, property conditions & facilities
I reserved this hotel because it advertised shuttle service to airport but when I got there I was told that they were not offering this service. AC unit was not working in the room and I was told someone would come to check it out. After waiting for over 20 minutes nobody showed up so I had to go down to ask about it again. I was transferred to another room, only to find out that the refrigerator was not working on that one. There was a lot of noise from other rooms and had to complain to staff in person and by phone. Staff was not helpful and basically told me to put up with all of it.
Stayed 1 night in Oct 2023

4/10 Poor

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Gabriela, Hutto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, friendly and very helpful, Angelica provided great service
Stayed 1 night in Sep 2023

4/10 Poor

Cesar

Traveled with family
Disliked: Staff & service, property conditions & facilities
No tienen servicio de transporte al aeropuerto
Stayed 1 night in Jul 2023

6/10 Okay

MARIA, Dallas

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Three hotel was perfect for catching an early flight and the price was fair. The reason for the bad review is that there was basically nothing in the room that you would just expect to be available. There was no remote for the TV (had to call twice for it), no towels in the restroom, there was an ironing board but no iron (called for it and never got it). Also, the description said there was room service but it’s really just you having to look up some service and asking for delivery from the restaurants in the area. The water pressure on the sink was crazy, if you open it just regular it will splash all over you because it comes out with so much pressure. But on the other hand the water pressure in the shower is great. The airport is 5 minutes away.
Stayed 1 night in Jul 2023