4/10 Poor
Danielle
Traveled with family
Dec 8, 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
The gentlemen that were at the front desk the night of check-in and the next morning were both very polite, but the hotel room was really dirty. I’m talking French fries, someone’s used false eyelashes; ironically, cleaning supplies, etc under the beds — smashed bug guts on the comforter — gaps large enough in the trim and baseboards where you could see bugs and their larva. If it wasn’t already 9:30 when we got there and I had an exhausted nine year old with me, I would have asked to cancel my room, or at least switch rooms. Luckily, there was extra bedding in the closet that was clean. For a hotel that is over $100/night on this site on a Sunday night with hardly any guests, I expect much better. To be fair, I didn’t complain because as I said, we were exhausted and it seemed like they were short staffed. On the plus side, the room was very spacious with nice amenities: fridge, microwave, separate lounging space. The bathroom was fairly gross as well with a lot of wear and tear to it. A serious pest remediation and remodel would do wonders. We didn’t have enough time to use the pool, and with the condition of the room, don’t think we would have anyhow.
Danielle
Stayed 1 night in Dec 2024