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Queenco Hotel & Casino

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queenco Hotel & Casino

Outdoor pool, open 8:00 AM to 8:30 AM, free cabanas, pool umbrellas
Interior entrance
View from property
Premium Twin Room | Pillowtop beds, minibar, in-room safe, desk
Front of property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Victory Beach, Mohavithey Krong, District 3, Sihanoukville, 18000
  • Victory Beach
    6 min walk
  • Sihanoukville Port
    9 min walk
  • Xtreme Buggy
    15 min walk
  • Sihanoukville (KOS)
    27 min drive

Room options

View all photos for Junior Suite

Junior Suite | Pillowtop beds, minibar, in-room safe, desk

Junior Suite

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Double Beds, Sea View

View from room

Deluxe Twin Room, 2 Double Beds, Sea View

  • 334 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 King Bed, Sea View

Deluxe Double Room, 1 King Bed, Sea View | Pillowtop beds, minibar, in-room safe, desk

Deluxe Double Room, 1 King Bed, Sea View

  • 334 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Pillowtop beds, minibar, in-room safe, desk

Suite

  • 872 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room | Pillowtop beds, minibar, in-room safe, desk

Premium Twin Room

  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 2 Double Beds

View all photos for Senior Suite

Senior Suite | Pillowtop beds, minibar, in-room safe, desk

Senior Suite

  • 1055 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Balcony view

Royal Suite

  • 1442 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Double Room

Pillowtop beds, minibar, in-room safe, desk

Premium Double Room

  • 291 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 1 Bedroom, City View

Deluxe Twin Room, 1 Bedroom, City View | Pillowtop beds, minibar, in-room safe, desk

Deluxe Twin Room, 1 Bedroom, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

Queenco Hotel & Casino

5-star hotel in Sihanoukville City Centre
Catch some rays at the beach or spend the day relaxing at Queenco Hotel & Casino's full-service spa. Then enjoy a meal at one of the hotel's 4 restaurants. Change of towels is available on request.
Queenco Hotel & Casino offers 199 air-conditioned accommodations with minibars and safes. Beds feature pillowtop mattresses. 42-inch Smart televisions come with digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include ski-in/ski-out access and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include Thai massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Queenco Hotel & Casino like an outdoor pool and a children's pool.

Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Wireless Internet access is complimentary. This luxury hotel also offers a fitness center and a terrace. Guests can use the outdoor pool at a partner property.

Queenco Hotel & Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
BAGO - This beachfront restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
An Nam - This restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
MarcoPolo - This restaurant specializes in Italian cuisine. Open daily.
Onami - This beachfront sushi bar specializes in Japanese cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hebrew, Khmer, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 5 km
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 13 for adults and USD 6.50 for children
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • An Nam
  • BAGO
  • MarcoPolo
  • Onami

Things to do

  • 157 slot machines
  • 28 gaming tables
  • Billiards/pool table
  • Casino (26,910 square feet of space)
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Motor boating
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Personal motorized watercraft
  • Pilates classes
  • Ski-in/ski-out access
  • Snowboarding
  • Water skiing
  • Yoga classes

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Steam room
  • Thai massages

Accessibility

  • Elevator

More

  • 2 buildings
  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 13 for adults and USD 6.50 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:30 AM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Queenco Hotel Casino Sihanoukville
Queenco Hotel Casino
Queenco Casino Sihanoukville
Queenco Casino
Queenco Hotel & Casino Hotel
Queenco Hotel & Casino Sihanoukville
Queenco Hotel & Casino Hotel Sihanoukville

Queenco Hotel & Casino Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 20 out of 46 reviews" "
Rating 8 - Good. 14 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 4 out of 46 reviews" "
Rating 2 - Terrible. 1 out of 46 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Pranay

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Quite
The property is divided by a road into 2. Swimming pool , restaurant & Casino are on the beach side & the main building is across. The rooms are big spacious. The breakfast is very good & what better place than the beach to have it. It’s quieter part of the town. The sea is amazing and is great for swimming. Saw lots of family crowd. A great stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Werner, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
Very slow internet. Anything else was great.
Stayed 6 nights in Jan 2024

10/10 Excellent

Mukthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and Amazing staff Queenco Hotel is amazing with nice views and the staff is very helpful and warm welcome. I really recommend this hotel to everyone who finding accommodation at Sihanoukville Thank you very much for your satisfaction with me will come to stay here again soon
Stayed 1 night in Jan 2024

10/10 Excellent

Mukthi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel and Friendly staff Queenco Hotel and Casino is my favorite hotel in Sihanoukville, super friendly staff, great food, and excellent services. The room is spacious and very clean, and the pool and beach are very clean too. The location is the best and it is located next to the port. The receptionist is very helpful and friendly. Thank you for giving me a good experience during my stay.
Stayed 1 night in Jan 2024

10/10 Excellent

PHILIPPE, Montreal

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is very kind in Cambodia but at Queenco, they are even nicer if that’s possible! The room, the assistance from the staff, everywhere we went on the hotel grounds, the food and drinks were above our expectations! And we are not easily pleased; thus we highly recommend the Queenco! Special thanks to Somros!
Stayed 6 nights in Jan 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was just here for one night before heading to Koh Rong, and this was the perfect place. The restaurant/bar on the beach is great, as is the casino. This place also has probably the best gym I've seen in a hotel. The staff were very helpful, particularly Mr. Tak (Charly) who organised for free transfer to the ferry, as well as gave me recommendations for other places in Cambodia to visit.

4/10 Poor

Wee Kay

Business traveler
Disliked: Staff & service
Room Security was poor
Stayed 1 night in Jul 2023

10/10 Excellent

chhan, Fort Benning

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our experience at QueenCo was absolutely delightful during our four-night stay. The service provided by the staff was outstanding, as they were extremely friendly and accommodating. The room consistently maintained a high level of cleanliness, and the pool proved to be perfect for guests of all ages. We thoroughly enjoyed the delicious breakfast and dinner options as well. Without a doubt, we would eagerly choose QueenCo for our future stays.
Stayed 3 nights in Jun 2023

10/10 Excellent

Craig, Ventnor

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and beach front with beautiful sunset views. Breakfast was good and the rooms are large
Stayed 1 night in Feb 2023

10/10 Excellent

jessika

Stayed 1 night in Jan 2023

10/10 Excellent

Andrianus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and room very cleanness
Stayed 1 night in Sep 2022

10/10 Excellent

Rendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and friendly staff, delicious food cleanness beach, especially nice view
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Amenities
Had a nice open air restaurant on the beach. At night you got eaten by insects. Breakfast was included in my room rate. When I went down to breakfast , I ordered a coffee ( didnt want breakfast) I was ( attempted) charged $US6 for a cup of coffee. "Coffee doesnt come with breakfast" These people ( Cambodians) are screwing their tourist industry by ripping tourists off for every thing. I will never go back there.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
This area is a building site at the moment, with contractors working late in to the night with drills hammers etc. This was made worse by the pneumatic drill at 7am. The cold water went off leaving us unable to shower. This is not the service you expect to receive at a higher end hotel. I have had much better stays in cheaper places
Stayed 1 night in Mar 2019

2/10 Terrible

KongBeng, Malaysia

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The only good thing is that the hotel has a café near the beach
Stayed 2 nights in Jul 2018

8/10 Good

Francisco

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2017

10/10 Excellent

kyie , australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic hotel
Great hotel, friendly staff, great amenities, very comfy bed, great shower, the list goes on.. would highly recommend you stay there
Stayed 2 nights in Jul 2017

10/10 Excellent

ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice upmarket hotel in Sihanoville
Lovely upmarket hotel in great location. Very friendly staff and a nice pool. Value for money.

8/10 Good

Welton, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities
Nice new hotel with wonderful staff
Relaxing experience with wonderful reception staff PecDay (sp?). Pool supervisor Dom was excellent as well as the young ladies from Sweden. Bar was well stocked and a great place for afternoon conversation.

8/10 Good

Wong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel location is good
Overall my rating is great. But need further improve on the room arrangement - it's spend >30 min to verify room reservation process .

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

4/10 Poor

Murali Sankar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is over 1 year old- and is a renovated property from an older generation. However, it leaves a lot to be desired to be a qualified 4* hotel. No bathrobes in the room, smelly bathrooms (stink from the drainage), poor room freshening, smell of cigarette smoke in the lobby of each floor as well as in the entire building (some parts of it are supposedly non-smoking). Honestly, a poor quality hotel. But, for its excellent food at the restaurant- as well as the beach facing presence, it does not have any other redeeming features

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

kolby, texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
The hotel is new and under partial construction. The pool is great and right on the beach. The staff was amazing and as helpful as you could ask for. Drink prices are very fair priced. I would defiantly go back.

8/10 Good

Peter, Utah

Liked: Cleanliness, property conditions & facilities, room comfort
.... best large swimpool, ocean beach in calm bay for swims. Large , clean room. But always needed motor shuttle to get from room towers to pool, beaĉh, and resþo.