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The Royal Family Suites by Memoire Palace Resort & Spa

5.0 star property

Choose dates to view prices

Photo gallery for The Royal Family Suites by Memoire Palace Resort & Spa

Family Villa | View from room
Lobby sitting area
Exclusive Studio Suite | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters
Exterior
2 outdoor pools, pool umbrellas, sun loungers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Gym
  • Parking included
  • Spa

Explore the area

Map
Psar Kraoum Road, Siem Reap, Siem Reap Province
  • Old Market Area
    ‪18 min walk‬
  • Pub Street
    ‪2 min drive‬
  • Angkor Night Market
    ‪3 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪61 min drive‬

Room options

View all photos for Royal Villa, Multiple Bedrooms, Pool View

Front of property

Royal Villa, Multiple Bedrooms, Pool View

  • 7559 sq ft
  • Sleeps 22
  • 6 King Beds and 2 Twin Beds

View all photos for Family Villa

Family Villa | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Family Villa

  • 1292 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Luxury Twin Suite with Balcony

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Luxury Twin Suite with Balcony

  • 753 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite with Pool View

Suite with Pool View | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Suite with Pool View

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Exclusive Studio Suite

Room amenity

Exclusive Studio Suite

  • 1291 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite with Garden View

Front of property

Luxury Suite with Garden View

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Suite With Balcony

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Luxury Twin Suite With Balcony

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Pool Suite Non smoking

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Superior Pool Suite Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite with Garden View Non smoking

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite with Garden View Non smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room Non smoking

Lobby

Luxury Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Family Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Royal Family Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for King Suite

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

King Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Villa

2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Villa

  • Sleeps 16
  • 1 King Bed and 2 Double Beds

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About this property

The Royal Family Suites by Memoire Palace Resort & Spa

5-star Siem Reap hotel connected to a shopping center, close to Old Market Area
This hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
The Royal Family Suites by Memoire Palace Resort & Spa offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to balconies. These individually decorated and furnished accommodations include day beds. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LCD televisions come with cable channels and DVD players. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include MP3 docking stations and complimentary bottled water. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Memoria Spa has 3 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is open daily. There are hot springs open between 8:30 AM and 8:30 PM.
The Royal Family Suites by Memoire Palace Resort & Spa features a full-service spa, hot springs, and 2 outdoor swimming pools. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 100 meeting rooms. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This Art Deco hotel also offers a children's pool, a fitness center, and a sauna. Guests can use the health club at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

The Royal Family Suites by Memoire Palace Resort & Spa has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
The Royal Family Suites by Memoire Palace Resort & Spa has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Khmer, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Archery
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Golf carts
  • Gym
  • Hot spring
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Art supplies
  • Baby bath
  • Baby monitor
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • In-room crib
  • Laundry facilities
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 100 meeting rooms
  • 24-hour business center
  • Conference center (2,153 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot spring
  • Hot springs open from 8:30 AM - 8:30 PM
  • Hot springs water temperature - 122 ºF
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Grab bar in bathtub
  • Hand-held showerhead
  • Lever door handles
  • No elevator
  • Raised toilet seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 floor
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • CD player
  • DVD player
  • iPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 165
  • New Year's Eve (December 31) Gala Dinner per child: USD 0 (from 6 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: USD 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Hot springs access available from 8:30 AM to 8:30 PM
Reservations are required for golf tee times and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub

Property is also known as

Royal Family Suite Hotel Krong Siem Reap
Royal Family Suite Krong Siem Reap
Royal Family Suites Hotel Krong Siem Reap
Royal Family Suites Hotel
Royal Family Suites Krong Siem Reap
Royal Family Suites
Hotel The Royal Family Suites Krong Siem Reap
Hotel The Royal Family Suites
The Royal Family Suites Krong Siem Reap
The Royal Family Suite
Royal Family Suites Hotel Siem Reap
Royal Family Suites Hotel
Royal Family Suites
Hotel The Royal Family Suites Siem Reap
Siem Reap The Royal Family Suites Hotel
The Royal Family Suites Siem Reap
The Royal Family Suite
Hotel The Royal Family Suites
Royal Family Suites Siem Reap
Royal Family Suites Siem Reap
The Royal Family Suites
The Royal Family Suites by Memoire Palace Resort & Spa Hotel
The Royal Family Suites by Memoire Palace Resort & Spa Siem Reap

The Royal Family Suites by Memoire Palace Resort & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 24 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 0 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Derek Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place for an incredibly good price. The whole staff was overly nice and very pleasant and the Spa manager was very nice and personable. Very comfortorble bed and very nice room. We will be back!!! thank you
Stayed 4 nights in Mar 2024

10/10 Excellent

Jungheon, Vernon Hills

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food. Kind staff. Good facility
Stayed 4 nights in Jan 2024

10/10 Excellent

phorn

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The pool is amazing , the room are great, people working there are friendly, I will stay here again.
Stayed 4 nights in Jan 2024

10/10 Excellent

HUYNH,

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff's are nice and helpful specially front desk Soriya are perfect for all service I need for tours , taxi.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kira, Oak Harbor

Stayed 1 night in Dec 2023

10/10 Excellent

Jeanine

Stayed 1 night in Nov 2023

10/10 Excellent

MANI

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Lovely staff. Would highly recommend

10/10 Excellent

Jessie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing place, will be back again with group friend as they have private villa can accommodate up to 20pax

10/10 Excellent

allan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent service, we got caught up in the COVI-19 outbreak and instead of staying 5 days we had leave after 24 hours, during that time everythig was perfect
Stayed 4 nights in Mar 2020

10/10 Excellent

ALEJANDRO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

8/10 Good

Eli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Royal Family is now Memoire Palace!

The pool was the coolest I've ever seen! Our building's back door has steps to the pool, which is huge! It was pretty cold, but there was a smaller pool in the middle up higher that was warmer. There was a swim-up bar although the service was a bit slow. The spa was very expensive, so we just got the free foot massages. The TV channels would freeze, but the movies you could select from the beginning and didn't freeze. The room was huge! Our closet door got stuck, but they fixed it promptly. Everyone was very nice. The hotel changed it's name to Memoire Palace Hotel, which was a little confusing. There were a lot of mosquitos too. But we loved the all-day free breakfast in-room!
Stayed 5 nights in Jan 2020

10/10 Excellent

Ilkka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5stars

Vompletely amazing resort.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large pool on the property as well as new large rooms. Nice grounds. Good upgrade if your VIP member. We have been to a lot of VIP hotels in Siem Reap and this is a good choice if you like the extra room and a large pool area. My reservation is they do not have buffet breakfast, but they do have a limited breakfast menu and some veggie material, no orange juice but other juices. The location is somewhat south of town. Thye did provide one ride to town, which was included in the reservation form. We had a little issue with a couple of clerks on that but it was resolved albeit reluctantly. Overall a good choice, but you always have to take in account Siem Reap has a very large of variety of very good hotels and they are experiencing a downturn in tourist this year which make the rates very attractive now.
Stayed 7 nights in Dec 2019

10/10 Excellent

Desmond A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Wonderful staff! Pool of dreams!

The Royal Suites at The Memoire was fantastic. The staff was so accommodating and the hotel was lovely. The pool is amazing! As is the breakfast!! I would recommend this hotel to anyone who is visiting Cambodia- Siem Reap. An overall lovely place to stay!
Stayed 2 nights in Jul 2019

10/10 Excellent

SOTERIOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful stay

The place was amazing , people were wonderful. Great experience.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay during our family holiday. The rooms were so specious, well cleaned, nice decor ..etc. We would recommend this property and we will come back for our next coming trip.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

kiok

Stayed 4 nights in Feb 2024

10/10 Excellent

Maki

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice because they have a big pool (it is a little deep,so if you have a few children, you may need a floating ring.).
Stayed 1 night in Jan 2024

4/10 Poor

Gyoung

Stayed 4 nights in Dec 2023

10/10 Excellent

yasunori

Stayed 3 nights in Dec 2023

10/10 Excellent

Hyuntaik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

HOEJIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 호텔

전담 직원이 배정되서 하나하나 세심하게 신경써줍니다. 직원들 친절하고 숙박시설 깨끗하고 기대이상이였습니다. 선택한다면 결코 후회하지 않을 호텔입니다.
Stayed 2 nights in Jan 2020

10/10 Excellent

Hatsumi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019