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The Moon Residence & Spa

4.0 star property

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Photo gallery for The Moon Residence & Spa

Outdoor pool
Bar (on property)
Outdoor pool
1 bedroom, premium bedding, minibar, in-room safe
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Spa
  • Parking included

Explore the area

Map
#100, st.267, Vihear chen Village, Svey Dangkum Commune, Siem Reap
  • Pub Street
    ‪9 min walk‬
  • Angkor Night Market
    ‪12 min walk‬
  • Angkor National Museum
    ‪3 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪60 min drive‬

Room options

View all photos for King Suite With Balcony, Garden and Pool View

King Suite With Balcony, Garden and Pool View | 1 bedroom, premium bedding, minibar, in-room safe

King Suite With Balcony, Garden and Pool View

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View

  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Connecting Room, Balcony, Garden and Pool View

Family Connecting Room, Balcony, Garden and Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Family Connecting Room, Balcony, Garden and Pool View

  • 968 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Landmark King, Balcony, Garden View

Landmark King, Balcony, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Landmark King, Balcony, Garden View

  • 505 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Landmark Twin With Balcony, Garden and Pool View

Landmark Twin With Balcony, Garden and Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Landmark Twin With Balcony, Garden and Pool View

  • 506 sq ft
  • Sleeps 3
  • 2 Large Twin Beds

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About this property

The Moon Residence & Spa

4-star Siem Reap hotel walkable to Pub Street
A full-service spa, an outdoor pool, and a restaurant are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and 2 coffee shops/cafes are onsite.
The Moon Residence & Spa offers 22 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate dining areas and include desks. Beds feature premium bedding. This Siem Reap hotel provides complimentary wired and wireless Internet access. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Refrigerators and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, La lune Spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision.

The Moon Residence & Spa features a full-service spa and an outdoor pool. Dining is available at the restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. The hotel also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and a meeting room. This Colonial hotel also offers a rooftop terrace, spa services, and barbecue grills. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Moon Residence & Spa has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
The Moon Residence & Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Khmer

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free bus station shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 3 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Free babysitting
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Refrigerator on request
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • No elevator
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Built in 2013
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Oven
  • Refrigerator on request
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Living room
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 5 for adults and USD 3 for children
  • Airport shuttle fee: USD 29 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Moon Residence Hotel Siem Reap
Moon Residence Hotel
Moon Residence Siem Reap
Moon Residence
The Moon Residence & Spa Hotel
The Moon Residence & Spa Siem Reap
The Moon Residence & Spa Hotel Siem Reap

The Moon Residence & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 231 out of 306 reviews
Rating 8 - Good. 59 out of 306 reviews
Rating 6 - Okay. 9 out of 306 reviews
Rating 4 - Poor. 5 out of 306 reviews
Rating 2 - Terrible. 2 out of 306 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Stayed 4 nights in Jan 2025

6/10 Okay

Phillip

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
When we booked our room it was offered as with garden view, we got room #10 and the only view from the balcony is a white wall. This room is so far from the main area that is very difficult to have stable WIFI. The TV wasn’t working and the electronic safe wasn’t working with the code so we had to carry the safe’s key with us all the time. Very young and inexperienced staff, they were very kind and tried to be helpful but definitely they need proper training. The food at the restaurant is terrible. The hotel is located in an area where you can walk to pub street and the night market which is a plus. The hotel offers tours and they do a good job booking them for you.

10/10 Excellent

Manilai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Oasis 100/10

Part of me wants to not give this an amazing review so I can guarantee I’d always get a room! This hotel is beautiful, the pool is just lovely, the food and drinks are really good and the room is so comfortable. It’s in a great location to walk around Siem Reap and close to everything but also very quiet and peaceful with no noise at night. Vireak, Mey, Menghour and Lyhour are very very good and lovely people. My only regret with booking it is it’s so nice I didn’t want to leave! It’s a beautiful little boutique. Everyone in Siem Reap is so pleasant, the taxi drivers are very honest and kind, the locals are very lovely and I felt safer in Siem Reap than I do back in the Uk. I’m putting this hotel on my list to come back to with friends next year. I regret not staying for a few more days. Only recommendation is to add a wake up call for those going to Angkor Wat sunrise.
Stayed 3 nights in Nov 2024

4/10 Poor

Natalia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel set on a quieter road but within five minutes walk of pub Street and all the restaurants and bars. The pool area was a little paradise with lots of shade from trees and nature all around. Breakfast was delicious and the price of the room very reasonable. We managed to get a connecting room which was huge and beautifully designed which was ideal as we were travelling with two teenagers.
Stayed 3 nights in Jul 2024

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and clean and tidy hotel however the beds were very hard and the free breakfast was not that great. Other than that the pool was beautiful and we thoroughly enjoyed our time in Cambodia
Stayed 4 nights in Jul 2024

10/10 Excellent

Hagit

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'emplacement est génial et à quelques minutes à pied des restaurants et des bars du centre-ville, cet endroit est incroyable, nous avons eu une super expérience, lit très propre et confortable. Piscine relaxante et propre, personnel charmant. Au-delà de nos attentes, nous y retournerions.
Stayed 1 night in Jun 2024

10/10 Excellent

Jerry E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in Siem Reap . Big room with all facilities . I really this place beautiful , quiet hotel and very closed to Pub Street and the centre of Siem Reap , Beautiful swimming pool and fantastic location in safe neighbourhood
Stayed 1 night in Jun 2024

10/10 Excellent

Television

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in Siem Reap Super friendly staff and comfortable room , Large swimming pool, We enjoyed our stay and we definitely return in the short future,

10/10 Excellent

Jerald

Liked: Amenities
The place is lovely, the staff professional and friendly. Very helpful. The pool is delightful. Easy walk to Pub Street. Thoroughly enjoyed it. Great value for the money!
Stayed 2 nights in May 2024

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay with very helpful staff
Stayed 3 nights in Apr 2024

6/10 Okay

Sokontheari, Medford

Liked: Cleanliness, staff & service
Staff was friendly and great location to pub street and lots of restaurants. The only con (which was no fault of the hotel) tv was not working due to construction nearby, but the staff was able to provide android tv box to use. The wifi was not great and wifi may not be important for other travelers, but we needed it to do work and we believe because tv was not working, maybe everyone was streaming and created wifi issues so this could be a one off situation. Overall great hotel and hospitality.
Stayed 8 nights in Apr 2024

10/10 Excellent

Niall

Liked: Staff & service, property conditions & facilities, room comfort

Large rooms and great location

Nice enough rooms in great location. Tv wasn’t working which hotel knew but didn’t advise us. They did fix it though once I told them. Breakfast is basic but nice enough. Would stay here again for the price as the rooms were large and the pool was nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Liliana

Stayed 6 nights in Feb 2024

10/10 Excellent

Sid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Room was a bit dreary because of dark wood furnishings , but so what..it was clean , and for what it cost it was excellent 👍. A lovely light breakfast was also included in the price. All staff were very very friendly and helpful. If loud thumping music is your scene Pub Stree is just minutes away by tuktuk...or walk if you're healthy and not a fattie like me. (Woke brigade...if you're upset by me saying-- fattie - I couldn't give a toss.). Had one of the nicest Tom Yum soups I have ever had , served poolside. Would have no hesitation staying here again.
Stayed 3 nights in Feb 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, central comfortable and amazing pool

Loved our stay here. Booked for four nights but ended up staying five. The hotel was really quiet despite its central location. We were there over new year and two huge stages were built in Pub Street and we were worried noise would keep us awake; it didn’t. The rental bikes were the best we saw. Comfortable with gears and big wheels. The room was comfortable and large. And the pool was famtastic to return after a day of sightseeing. I would happily recommend.
Stayed 4 nights in Dec 2023

10/10 Excellent

Siambhaivan

Stayed 2 nights in Dec 2023

10/10 Excellent

Dillan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Excellent location and the staff were so kind and helpful. The rooms and grounds were very clean, spacious room and bathroom. Very happy with our stay.
Stayed 3 nights in May 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Incredibly friendly staff, quiet at night, rooms were spacious and clean, great breakfast options and good restaurant next to the pool. Walking distance to the center. Would happily stay here again
Stayed 1 night in May 2023

8/10 Good

Craig, Yellowhead County

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2023

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice option in Siem Reap, slightly away from hustle & bustle but with walking distance. Staff are very kind and helpful.
Stayed 3 nights in Apr 2023

2/10 Terrible

Sam

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Room smelt of mold. Mold on bedsheets when i arrived. Visible stains on towels and sheets. Tv not connected. shower head broken shooting most water sideways. ‘Bottled’ water is reusable glass type. Stains on lampshades. Restaurant good. Staff nice.
Stayed 2 nights in Mar 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Little Slice of Paradise

I’ve been eagerly awaiting the chance to review this hotel, though honestly I am not sure where to begin to describe how lovely my experience was. As for the basics, my room was beautifully designed, modern, spotless, everything worked, and the plumbing was great (something I’ve learned is a little hit and miss in many SE Asian properties). The location is perfect, far enough from the busy tourist nightspots to be quiet but still only a short walk to the action. Nice restaurant, beautiful pool. Perhaps the most memorable part of my stay was the staff. What a lovely team of kind, welcoming young men and women. Really can’t recommend this hotel more highly. Bravo :)
Stayed 3 nights in Feb 2023