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Royal Empire Hotel

4.0 star property

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Photo gallery for Royal Empire Hotel

Exterior
Outdoor pool, pool umbrellas
Point of interest
Lobby
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Spa
  • Parking included

Explore the area

Map
National Road #6, Phum Krous, Sangkat Svay Dangkum, Siem Reap
  • Pub Street
    ‪3 min drive‬
  • Angkor Night Market
    ‪3 min drive‬
  • Angkor Wat
    ‪8 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪62 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room, 1 Bedroom

  • 388 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds

  • City view
  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, 3 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Triple Room, 3 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 3 Twin Beds

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Exterior

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  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $36
per night
$45 total
includes taxes & fees
May 14 - May 15
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About this property

Royal Empire Hotel

4-star Siem Reap hotel connected to a shopping center, close to Siem Reap Royal Residence
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Royal Empire Hotel offers 222 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 11 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Royal Massage and Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Royal Empire Hotel features an outdoor pool and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center, meeting rooms, and limo/town car service. Event facilities measuring 1744 square feet (162 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a fitness center, and a rooftop terrace. For a surcharge, the property provides an airport shuttle (available on request) and an area shuttle. Limited complimentary onsite parking is available on a first-come, first-served basis.

Royal Empire Hotel has designated areas for smoking.

Emerald Restaurant - Overlooking the pool and garden, this fine-dining restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Golden Lounge - Overlooking the pool and garden, this lobby lounge serves lunch, dinner, and light fare.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Italian, Japanese, Khmer, Korean, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:00 AM on request
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Emerald Restaurant
  • Golden Lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Table tennis
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,744 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 45 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 15 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Guests under 12 years old are not allowed in the swimming pool or fitness facility, and guests under 11 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Hotel Royal Empire
Royal Empire
Royal Empire Hotel
Royal Empire Hotel Siem Reap
Royal Empire Siem Reap
Royal Empire Hotel Hotel
Royal Empire Hotel Siem Reap
Royal Empire Hotel Hotel Siem Reap

Royal Empire Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 67 out of 148 reviews
Rating 8 - Good. 54 out of 148 reviews
Rating 6 - Okay. 17 out of 148 reviews
Rating 4 - Poor. 9 out of 148 reviews
Rating 2 - Terrible. 1 out of 148 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very clean hotel with very helpful and friendly staff, perfect facilities, great location, best food and service. Highly recommend this hotel to everyone.
Stayed 1 night in Jul 2022

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a bit of a blast from the past
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place to stay, with a great restaurant and good price
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
The rooms were spacious the hallways wide and open. The restaurant where breakfast was served was not clean by any description . The hotel suffered from repeated power outages and wifi was questionable at times. The hotel had a very strange policy that a guest in your room for more than 5 minutes would result in an additional daily charge and no food or drink could be brought onto the property. I believe this property has an Expedia 4.2 rating I find that hard to believe.
Stayed 5 nights in Mar 2019

10/10 Excellent

Philip

This place was very lush and relaxing. The breakfast buffet was pretty descent- get an omelette from the omelette station, delicious! The pool made for a relaxing soak after a long day exploring Angkor Wat. This hotel is a 15 min tuk tuk ride from downtown Siem Reap, so we also visited the peaceful riverfront area- lots of good cafes there! We ate at the hotel restaurant one night and it was delicious. The rooms are very comfortable and spacious.
Stayed 2 nights in Sep 2018

10/10 Excellent

Krishanti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid buffett

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Is it really a 4 stars hotel?

We spent 4 days 3 nights there. it was the first time for us to visit Cambodia, we are really attracted by the temple carvings but disappointed with the facilities in the hotel: the swimming pool is small, it looks dirty.

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Pictures are deceiving, overpriced

Positives: hotel staff was very friendly in the lobby. Negatives: - bed was rock hard - everything within the hotel is overpriced (drinks restaurant, tours etc) - far from the main area of siem reap - plates and cutlery were dirty - pool was dirty-rats running around by pool - had to ask several times for clean towels - staff around pool and in restaurants made the females on our trip feel uncomfortable Overall, can get a much better room and experience at a different hotel for the same or lower cost. Stay within walking distance of old market.

10/10 Excellent

Gurmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place

8/10 Good

Brian, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comfortable hotel

Excellent dining facilities, staff very helpful, large room, good air-conditioner. The hotel pool was a bit too warm to be refreshing. It was the warmest pool I've ever swum in. Staff were very helpful. Despite the extremely hot weather the shower in our room was never actually hot (we stayed 4 nights) - it was warm, & satisfactory but not really hot. This sounds racist, but one concern was the large number of noisy Chinese (Koreans?) who don't show enough consideration for other guests. Their habits of picking their nose in public, spitting, very loud conversation, sneezing loudly without covering their mouth, etc, are off-putting. This is not the fault of the hotel - they need the business. Perhaps all hotels in Siem Reap suffer from the same problem.

8/10 Good

Kalpana, Los Angeles, CA USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good nice clean hotel for stay ..

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly Royal : Justifying The Name

We stayed here for 3 nights. We liked :- 1. Room was very clean, spacious and functional. The amount of wood work inside the room and in general in entire hotel area was amazing. 2. Hotel staffs were generally very polite and were always ready to help. 3. We booked car for our visit to Angkor Wat from the transport desk of the hotel and were surprised by the royal treatment provided to us. The driver used to provide cold towel & mineral water every time he found that we are sweating or looking tired. The cold towel and chilled water were life saver and very refreshing especially after walking and climbing for hours in hot weather. 4. We reached the hotel at around 9 AM and check in time was around 2 PM but, once we requested, not only they provided the room but also made sure that we had our breakfast for that day. 5. The free pick and drop facility was also great. The driver was very polite and helpful. Over all the hotel justifies it's name - They really provide a royal treatment. We did NOT like 1. Presence of house flies in the restaurant ( I don't understand the reason behind this because it was really very clean.) 2. Poor wifi inside the hotel rooms.

10/10 Excellent

Rim, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very good and has so many rooms and other facilities. The lovely breakfast and has so many choices for the travelers. We enjoyed our 5 nights stay in this hotels before heading to Sihanoukville. The staff are very friendly people and they organized everything for you if you need help . We would recommend to everyone who would travel to Siem Reap. Regards Rim, Australia

6/10 Okay

Lola, Australia

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Hotel tell was an interesting experince

My friend and I are both young girls and while we are both travellersand know that customs and differ, we both felt the the male staff at the restruant and breakfast buffet were very creepy and even asked for our room number as they hovered around us. Other than this the staff were very attentive though they did try to push their services on us a lot. The room was beautiful, as was the pool and set out of the hotel. Was happy with the breakfast but it wasn't amazing and the gym was old and rusty. over all the hotel was ok. Felt the room was what we paid for but everything else wasn't.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel and away from crowd

I stayed there for 3 nights. My booking included pick up / drop off service. However, my flight was 90 min delay and so I was not picked up. Siem Reap is very small so it only cost $7USD to get to the hotel anyway. it is about 10 minutes from the airport. I think they can improve on that. They were very on time when they took me back to the airport on their own nice clean car. it take around 7 minutes on tuktuk to get to the heart of the night market /night life. the room, the pool, the bed, the mattress, the shower, the water pressure are quite comfortable. The wifi is unstable. However, my friends live in Siem Reap told me that the network was not very good in the area. I assume it may be the case in other hotels. This is the hotel I would like to come back. 'for improvement: my friends told me that flight arrival times are available on internet and TV. So it was a shame that management fail to check arrival time and so their staff was waiting for me for hour and I was not picked up.

8/10 Good

Yi

Liked: Staff & service

good hotel to stay for holiday

The hotel is a bit old, but with the price and the free airport transport, it is still a good value. The trip organized by the hotel was very comfortable too with aircon car and cold water and towel stored in the car is very thoughtful.

10/10 Excellent

CHIN, Cambodia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It should be royal as the hotel name

Best

8/10 Good

weng, kuala lumpur

Liked: Staff & service

Great location and reasonable price

This hotel provides excellent service given the reasonable price. Its located near the temples and town as well.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised with hotel. Great pool and fitness centre. Rooms are huge with good bathrooms and balcony.

8/10 Good

Naomi, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff. Large comfortable rooms. In-house spa avaibale

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel!

My family of 5 adults had 2 rooms and stayed here for 4 nights. The rooms were clean, spacious and functional. It was one of the most enjoyable and care-free trip for us. Thanks to the hotel team of polite and pleasant staff. Particularly, we want to thank to Mr Sokkol who personally fetched us from the airport. He also helped to plan as well as to arrange for an excellent, relaxing and economical 3-days tour. His service attitude was commendable. Many thanks also to Mr Narin, the driver assigned by the hotel to fetch from the airport, for the 3-day tour and also back to the airport on our last day. His service was exemplary and beyond his call of duty. For example, on the second day of our tour, we were caught in the rain at Angkor Thom. Mr Narin brought a few umbrellas into Angkor Thom and looked for us in the park to shelter us back to his car. When the weather was scorching hot, he offered us cool towels and cold mineral water which were very refreshing especially after walking and climbing for hours under the oppressive heat.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended! Thanks to their amazing staff!

Our visit to Angkor Wat and the other amazing temples was made very enjoyable by Sokkol and his team! From the free airport pick-up, the welcome drinks upon arrival to the hotel, the guidance in booking our tour of the ruins, recommendations on where to eat and what to do in Siem Reap, up until the complimentary transfer to the bus station to get to our next destination allowed for a very relaxing and stress free holiday!

6/10 Okay

Peiwei

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in Siam Reap

The staff was excellent and always looked after us. Our fare included airport transport in an air conditioned car. The breakfast buffet was very good. The breakfast room was very busy at peak time. We enjoyed the pool very much. Wifi needs improvement as it was only sometimes available in our room. The room was very big and clean. Tv had deutsche welle and many other good movie programmes. We booked tours with driver and tour guide which was absolutely comfortable (ice cooled towels and water). Highly recommended.