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Popular Residence Hotel

4.0 star property

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Photo gallery for Popular Residence Hotel

Outdoor pool, pool umbrellas
Junior Suite | Balcony view
Property entrance
Reception
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Breakfast available
  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
Sala Kamroeuk Village, Sala Kamroeuk Commune, Siem Reap
  • Pub Street
    ‪3 min drive‬
  • Old Market Area
    ‪4 min drive‬
  • Angkor Night Market
    ‪4 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪57 min drive‬

Room options

View all photos for Family Room, 2 Bedrooms (Adjoining Room)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Family Room, 2 Bedrooms (Adjoining Room)

  • 861 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Double Room

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Cabana Double Room - Free Pick Up

Cabana Double Room - Free Pick Up | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Cabana Double Room - Free Pick Up

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Deluxe Twin Room

  • 431 sq ft
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Exterior

Royal Crown Hotel & Spa

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1000)
The price is $36
per night
$45 total
includes taxes & fees
May 14 - May 15
Royal Crown Hotel & Spa

About this property

Popular Residence Hotel

4-star Siem Reap hotel close to Old Market Area
An outdoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas is provided, as well as free self parking, free airport pick-up, and a free shopping center shuttle. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Popular Residence Hotel offers 26 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include Swedish massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Popular Residence Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco hotel also offers spa services, a library, and a terrace. An area shuttle within 1.5 kilometers and a shuttle from the airport to the hotel (available on request) are complimentary for guests. Complimentary self parking is available on site.

Popular Residence Hotel has designated areas for smoking.

English breakfasts are available for a surcharge.
Residence Coffee - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 6:00 AM to 11:30 PM on request
  • Free area shuttle up to 1.5 km
  • Free shopping center shuttle
  • Free self parking on site

Food and drink

  • English breakfast available for a fee: USD 40,000 for adults and USD 20,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Residence Coffee

Things to do

  • Fitness classes
  • Gym
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately USD 40000 for adults and USD 20000 for children
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Popular Residence Hotel Siem Reap
Popular Residence Siem Reap
Popular Residence Hotel Hotel
Popular Residence Hotel Siem Reap
Popular Residence Hotel Hotel Siem Reap

Popular Residence Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 134 out of 178 reviews
Rating 8 - Good. 39 out of 178 reviews
Rating 6 - Okay. 3 out of 178 reviews
Rating 4 - Poor. 1 out of 178 reviews
Rating 2 - Terrible. 1 out of 178 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Ting

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The hotel was closed for business yet their website remained active as if business is still open. Misleading add!
Stayed 2 nights in Mar 2021

8/10 Good

Greig, Newcastle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
William our host was the best and we were made to feel welcome straight away. All the staff were lovely and notbing was a bother. We were upgraded for our last 2 nights which was a lovely gesture. This hotel is about a 30 minute iwalk into town which is ok eventhough there are plenty of tuk tuks near the hotel. After 5pm this hotel offers free tuk tuk into town. We would definitely stay here again
Stayed 8 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great and very, very helpful. Room is spacious and very comfortable. Restaurant is very good, prices are fair but we found a too short list menu. The location is not close for a city walk/dinner/ any kind of actions and you have to take a tuktuk to go at night market or to any mart if you need things. But tuktuks are cheap (2$) so we do not complain as the hotel is quiet. Popular Residence is a good choice in Siem Reap.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
The staff are lovely at this hotel, however it is very basic and in need of refurbishment. Also tuktuk drivers may not know where this hotel is so you need to clarify with them. My booking was to include airport tuktuk on arrival and departure but they only provided on arrival. Also no welcome/departure gift. We didn't use the spa services as they actually dont have a spa onsite as such, they either send you to there recommended spa locally or they can come out to the hotel but you need to give them an 1hrs notice. Breakfast was very basic. They have alot of staff standing around not doing much and as english is there second language it can take awhile to be understood. Overall I wouldn't stay here again, there are so many places to stay in Siem Reap.
Stayed 5 nights in Dec 2019

6/10 Okay

Yik

Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t be better!
Stayed 1 night in Oct 2019

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to home but they will do all for you

This is close to where we live in a local village. A treat to retreat with the friendly and professional staff there. The sitting area near the pool is good to while away some hours with a good book. Breakfast and restaurant menu for other meals for freshly cooked and prepared and tasted really good can recommend. They looked after us as if we were the only customers but they did have other customers as well.
Stayed 2 nights in Sep 2019

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful !

The best hotel in Siem Reap ! Highly recommended. Everything was perfect. The staff is wonderful !
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this place are the staff who make your stay very enjoyable and hospitable. The hotel has beautiful gardens and at night it is a pleasure to hear birds and animals and not traffic noise. The location is also very good and we were able to walk into town easily - it takes about 30 minutes to the Old Market and busy city life. The breakfast is ok- as vegetarians we didn’t go hungry and the staff were very accommodating with our requests. We used the shuttle service to and from the airport via tuk tuk ( from the airport it is free). The staff are all wonderful, very polite and helpful, and make up for any shortcomings in the facilities.
Stayed 6 nights in Aug 2019

10/10 Excellent

Morten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I received the best hotel service I have had so far. I have never written any online reviews but I thought the staff members in this hotel were so professional and friendly I felt it would be wrong for me not to compliment them. As soon as I arrived, I was greeted with a cold towel, a cold drink and some chips. Check in was so easy. I just had to relax while the staff handled everything. When I wanted to go anywhere, a staff member would accompany me and talk to the tuk-tuk driver to make sure I got to the right place. Hotel service was provided promptly whenever I asked. I travelled solo this time but when I bring my family to Siem Riep, I will definitely be staying in the same hotel. I highly recommend it to everyone.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and staff were excellent. They knew exactly what they were talking about and were great help. We loved our stay at this place.
Stayed 4 nights in Feb 2019

10/10 Excellent

Heather, Spokane WA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was fantastic. We were greeted by name whenever we interacted with staff. The extras like reception tea and cooling towels upon every return to hotel were amazing. They arranged a boxed breakfast for our sunrise tour of Angkor Wat and free tuk-tuk rides to the market and Pub Street. The spa services were divine after a long day.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
We loved this hotel. It was an older building with minor maintenance issues, but the staff were exceptional. They took such good care of us that I teared up when I left. I have never been treated better at any other hotel. We also were given a knowledgeable guide and kind driver to show us around.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was the best! Extremely kind and courteous, and very helpful. We were greeted with cool wet towels each time we returned to the hotel! Definitely recommend!
Stayed 7 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
This is a very nice small hotel with excellent service. There wasnt even one member of the entire staff that we could fault. We didn’t feel well for a few days so spent a lot of time in our room and around the pool and they were there to get us anything we need. Absolutely amazing staff. Rooms were nice and pool area very pleasant.
Stayed 6 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Close. To pub street and old market- night market. Great people. My suggestion to hotel would be to do upgrade doors and locks and counter space and bath room. Shower floors.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are lovely, gracious and only too willing to assist. We had a very enjoyable 5 days at Popular Residence Hotel.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff very helpful. Transport readily available.
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was exceptional, rooms were clean and big.
Stayed 3 nights in Dec 2018

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff who were very welcoming. The staff are a credit to this hotel.
Stayed 2 nights in Nov 2018

10/10 Excellent

Humphrey, Topeka, Ks

Liked: Staff & service
Very fine service, great breakfast, excellent experience. Khim and Ny were particularly helpful at reception.
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and fairly modern. Staff is excellent. Breakfast is average. You'll need transportation to get to town.
Stayed 4 nights in Nov 2018

10/10 Excellent

David, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Beautiful hotel. Great staff. Hotel is a little old but they are doing minor renovation.
Stayed 2 nights in Aug 2018