Hillocks Hotel & Spa

5.0 star property

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Photo gallery for Hillocks Hotel & Spa

Outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Poolside bar
Reception
1 bedroom, minibar, in-room safe, individually decorated
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Spa
  • Room service

Explore the area

Map
Sala Kamreuk Village, Sangkat Sala Kamreuk, Siem Reap, Siem Reap, 17254
  • Old Market Area
    ‪15 min walk‬
  • Pub Street
    ‪20 min walk‬
  • Angkor Night Market
    ‪3 min drive‬
  • Siem Reap Angkor Intl. Airport (SAI)
    ‪58 min drive‬

Room options

Deluxe Suite, 2 Single Bed with Sofa bed, Non Smoking, Garden View

  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

Jacuzzi Suite, 1 Queen Bed, Non Smoking

  • City view
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 484 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Deluxe Suite, 1 King Bed, Non Smoking, Garden View

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Villa Suite, 1 Double Bed with Sofa bed, Non Smoking, Garden View

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Residence Suite, with Kitchen, Non Smoking, Garden View

  • 1292 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed with Sofa bed, Non Smoking, Pool View

  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Presidential Pool View Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Garden View King Suite Balcony - Included 30% Off On Spa

  • Sleeps 2
  • 1 Queen Bed

Deluxe Garden View Twin Suite Balcony - Included 30% Off On Spa

  • Sleeps 2
  • 2 Twin Beds

Premier Garden View King Suite Balcony - Included 35% Off On Spa

  • Sleeps 2
  • 1 Queen Bed

Residence Suite Balcony - Included One-way Airport Transfer, One-time Set Lunch, 50% Off On Spa

  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Jacuzzi King Suite With Balcony - Included 35% Off On Spa

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Queen Bed

Superior Twin, Balcony - Included 30% Off On Spa

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Hillocks Hotel & Spa

5-star Siem Reap hotel connected to a shopping center, close to Apsara Theatre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. A manager's reception is free. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hillocks Hotel & Spa offers 38 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. 42-inch LED televisions come with satellite channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include sports massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Hillocks Hotel & Spa features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A complimentary manager's reception is offered each day.

This Art Deco hotel also offers a children's pool, a terrace, and barbecue grills. Guests can use the outdoor pool at a partner property. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests.

Hillocks Hotel & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Green Hill - This restaurant specializes in local and international cuisine and serves lunch and dinner.
Late night fare is available from room service (during limited hours).

Languages

English, French, Khmer

Property amenities

Parking and transportation

  • Free offsite parking
  • Airport pick-up shuttle (surcharge) from 6:00 AM to midnight on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 for adults and USD 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Green Hill

Things to do

  • 36-hole adjacent golf course
  • Bicycle rentals
  • Children's club
  • Children's pool
  • Full-service spa
  • Gym
  • Mountain biking
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • In a provincial park
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 2 floors
  • 9 buildings
  • Art Deco architecture
  • Built in 2016
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:30 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 30.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 35 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hillocks Hotel Siem Reap
Hillocks Hotel
Hillocks Siem Reap
Hillocks Hotel Spa
Hillocks Hotel & Spa Hotel
Hillocks Hotel & Spa Siem Reap
Hillocks Hotel & Spa Hotel Siem Reap

Hillocks Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 127 out of 198 reviews
Rating 8 - Good. 56 out of 198 reviews
Rating 6 - Okay. 10 out of 198 reviews
Rating 4 - Poor. 4 out of 198 reviews
Rating 2 - Terrible. 1 out of 198 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Property

I stayed with my older parents and brother for two nights surrounding a day trip to Angkor Wat. The property was exceptional and I wish I had stayed longer so we could enjoy it. The staff was exceptional throughout and the rooms were beautiful. Lina in the Spa provided one of the best massages I ever had. Joes Burger a 6 min walk down the street was also excellent. I highly recommend both.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carrolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nature resort with great comforts and service!

Great hotel nestled in a big trees and nature. The staff is so kind, friendly and helpful. We stayed for a week and had the villa suite. The suite was spacious and very comfortable. Wat Damnak area is the best… close to town but also far enough away that it is quiet. We will stay here again on our next trip to Siem Reap. Thank you!
Stayed 7 nights in Oct 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a grest time in the hotel. The service was very good the stuff were very frriendly and helpfull and tried to make our visit the best.
Stayed 2 nights in Aug 2024

8/10 Good

Pramod

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hillocks Hotel and Spa

The stay at the Hillocks Hotel and Spa was extremely comfortable. Staff is very polite and attentive to the needs of the guests. Due to the non-tourist season not many guests were staying at the hotel and perhaps this was the reason that the menu at the restaurant had limited choice.
Stayed 3 nights in Jun 2024

6/10 Okay

Sahrakyth

Traveled with family
Liked: Cleanliness, staff & service
The staffs on duty were attentive, friendly and hardworking, but the property was not properly staffed by management. For example, room service kitchen was not available for all 3 nights that we stayed there, given the location is far from the center of town, we had to go to next door property for dinner at one point.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice peaceful setting
Stayed 3 nights in Mar 2023

10/10 Excellent

Ly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Beth

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced and Understaffed—stay elsewhere!

I get it, COVID. Hotels had to cut staff, scale back on amenities but lowered their prices & didn’t accept as many reservations, right? Not Hillocks.My friend recommended, she stayed over a year ago and paid $50/night. I paid $104/night and it was terrible. Cobwebs and mouse poop in my room, only 2 ppl cleaning for all 38 rooms & they were booked. For 2 days my room didn’t get cleaned until I showed them the photo of the mouse poop. I had to ask for more toilet paper every other day (I booked 7 nights, nonrefundable). Even when they would clean, they didn’t leave an extra roll. Breakfast was included & it had the potential to be great but again, only 2 people (that I saw) working it & 1 cook (running back & forth to refill food). Meaning, if you didn’t get there right at 6:30 am there was no coffee and no food and no clean plates and no clean tables. The staff couldn’t keep up. I got there at 6:50 this morning, the tables were still dirty from the morning before, no napkins & no coffee. Internet rarely worked. One night out of 7. I needed to change a plane ticket & book a hotel for another part of my trip. Got the spinning wheel of death even though all wifi bars were showing. I asked twice, they said “oh, must be slow.” Slow means it eventually loads the page. Not the case, I would get error msgs. saying “failed to load.” Had to go to a restaurant to change my flight & book things. Wished I could have left & gotten a refund!!!!! Maybe they’ll get it together in another year?
Spiderwebs
Animal poop
Cracked furniture
Stayed 5 nights in Dec 2022

10/10 Excellent

Teddy, Denver, CO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at Hillocks Hotel & Spa. It is a beautiful property with a very friendly, accommodating staff. We had a wonderful time exploring Angkor Wat and Siem Reap and the cherry on top was being able to come back to Hillocks to recharge. Highly recommend
Stayed 2 nights in Feb 2020

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb service

Great staff! Sadly our stay was cut short due to airline cancellation, but the staff made adjustments and we still managed to get in abbreviated tours we had arranged through the hotel. Chen our driver is highly recommended and took us on a wonderful excited m express tour that hit all the highlights. We stayed in for dinner to enjoy the pool and were treated like royalty. In fact, we're calling it our pre-honeymoon. We both would like to go back and stay longer.
Stayed 2 nights in Jan 2020

6/10 Okay

David

Liked: Cleanliness
Disliked: Staff & service, room comfort

Good bit not Great

I would say this isn't as good as it looks, it certainly isn't five star. The air conditioning in our room wasn't sufficient meaning the room was very hot. There are a lot of staff however they don't seem to do much, breakfast ok and they kept running out of things such as the local beer. Not a disaster, but not amazing
Stayed 3 nights in Jan 2020

8/10 Good

Kunzang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Very comfortable and relaxing
Stayed 3 nights in Jan 2020

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful place to stay in Siam Reap

For my check-in I had a new guy, who was very friendly but still learning. To make up for it, my room was upgraded. This wasn’t necessary, and I found this action promising. From this point on, service was excellent and extensive. My touring and travels were effortlessly handled by the team. We conversed via FB Messenger prior to arrival, and all changes/additions that occurred after my arrival were seamless. The banana shake is excellent! The 90 minute aromatherapy massage was exceptional. The pool is gorgeous. The food and drink available in the surrounding area is very good at all hours
Stayed 3 nights in Dec 2019

10/10 Excellent

LAI NO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable to stay

The environment of the hotel is very silent and wonderful. However the bath facilities is opened in the room. it is odd
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High recommendation!

Wonderful service, friendly staff, excellent breakfast. They held a gala dinner, too- for Christmas Eve and it was a lovely spread with roasted meats and desserts, etc. High recommendation, would definitely come back
Christmas Eve by the pool
Christmas Eve gala decor
Christmas Eve banquet
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Excellent service. Staff very friendly and helpful. Lovely decoration of our room as the trip was to celebrate our wedding anniversary. They were able to book our tour and guides for us which was very useful
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it last year, loved it this year... and will love it when we return in April next year! The Hotel and most importantly the fantastic staff make staying at this Hotel an absolute pleasure and we always take away wonderful memories. Many thanks to Phally and her team once again.
Stayed 23 nights in Sep 2019

10/10 Excellent

Ross, Gold Coast

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful example of a sustainable hotel with eco-living amongst a tropical paradise.
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decore was lovely. Modern, artistic and relaxing.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Jun 2019

4/10 Poor

vanny

Disliked: Cleanliness, room comfort
We booked a Jacuzzi suite room for one night. First check in they offer us a free welcome drink and a wet towel which We love. But when they brought us to our room, the room was so hot without AC prepared and hot during the whole night we sleep, and when we look at the Jacuzzi outdoor , it all dirty and there were some little ants over it. There is a reason why We choose to book this room and hope the hotel well prepared the Jacuzzi full with water for ready to relax during my stay. They also offer a free welcome spa massage for 30 minutes, unfortunately there is only one spa lady on side and it very hard for us to schedule within our flexible schedule, at the end we weren’t able to have this service either. Very disappointed!!!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2019