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Apsara Residence Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Apsara Residence Hotel

Outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas, sun loungers
Front of property
View from room
Reception
Check-in/check-out kiosk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
  • Parking included
    Parking included

Explore the area

Map
St. 27, Wat Bo Village, Sala Kamreuk Commune, Siem Reap
  • Apsara Theatre
    3 min walk
  • Old Market Area
    4 min walk
  • Phsar Chas Market
    4 min walk
  • Siem Reap Angkor Intl. Airport (SAI)
    58 min drive

Room options

View all photos for Apsara Suite with Balcony

Apsara Suite with Balcony | View from room

Apsara Suite with Balcony

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, Private Pool

Executive Double Room, Private Pool | View from room

Executive Double Room, Private Pool

  • 431 sq ft
  • Water view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, Pool View

Executive Double Room, Pool View | View from room

Executive Double Room, Pool View

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room, Pool View

Deluxe Double Room, Pool View | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Double Room, Pool View

  • 409 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin with Balcony

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin with Balcony

  • 409 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apsara Villa Pool View

View from room

Apsara Villa Pool View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Apsara Residence Hotel

4-star Siem Reap hotel, connected to a shopping center in Downtown Siem Reap
Along with a full-service spa, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Apsara Residence Hotel offers 22 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Siem Reap hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include Swedish massages and massages.
In addition to a full-service spa, Apsara Residence Hotel features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. A complimentary area shuttle within 7 km is available for guests. Limited complimentary onsite parking is available on a first-come, first-served basis.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Cambodian cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Khmer, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Street parking available
  • Airport pick-up shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Free area shuttle up to 7 km
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 5 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping mall

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 for adults and USD 5 for children
  • Airport shuttle fee: USD 20 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Apsara Residence Hotel Siem Reap
Apsara Residence Hotel
Apsara Residence Siem Reap
Apsara Residence Hotel Hotel
Apsara Residence Hotel Siem Reap
Apsara Residence Hotel Hotel Siem Reap

Apsara Residence Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 183 out of 276 reviews" "
Rating 8 - Good. 75 out of 276 reviews" "
Rating 6 - Okay. 12 out of 276 reviews" "
Rating 4 - Poor. 5 out of 276 reviews" "
Rating 2 - Terrible. 1 out of 276 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tanzam

Had a lovely stay here! The staff were incredibly friendly and accomodating. Room was fantastic value and breakfast every day was a nice touch.
Stayed 4 nights in Jul 2024

2/10 Terrible

Sidar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendous(My first negative review on hotels.com)
As a person who worked in tourism all around the world for years, I have never seen such a bad service in my life. The following were among many problems: - The hotel provides no information about the payment details. They list themselves on this platform but do not accept the payments methods accepted by the platform itself - They can solve this issue by directly taking payment from the portal (i have seen other hotels do it seamlessly and I have done it in the booking department i worked) - on top of all, I was subject to disrespect with the following exact quote “it is your responsibility to know all this as you chose pay at the property. I am not liable for providing you which payment method i accept” - The claim is not only factually incorrect but also shows staff disrespect, unwillingness and incompetence because i managed to directly charge on platform in my hotel when people had similar issues (even if we clearly listed payment methods unlike the staff in this hotel) - Things go even further when they do not accept the cash I withdrew with the intention of letting this inconvenience go by saying “this money cannot be accepted as it was folded - go withdraw other one”, not even saying “please” or “if you do not mind”. This is something I have never seen in my life - In the meanwhile, my room had mosquitos and crickets all the time - the hotel never shuts down air conditioners. They are at full speed all they long, causing huge energy loss
Stayed 2 nights in Jun 2024

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best part is the staff so friendly and hwlpful dont like the new airport thou so fait was perfect bwfore
Stayed 5 nights in Jun 2024

10/10 Excellent

Phil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved It
This hotel was fantastic! We actually spent more nights here then planned! Spent a full week at this hotel. The service was outstanding and the rooms were beautiful and very very clean. We enjoyed the pool as well as the restaurant at the hotel. Food and all the drinks we had were great! The staff was very friendly and greeted us each time we walked into the hotel with a cold cloth! If we ever return to Cambodia we will definitely stay here again. It is also in an excellent location with lots of restaurants and shops in an easy walking distance.
Stayed 4 nights in Mar 2024

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely, small, quiet hotel with excellent customer service located in a very convenient area of the city.
Stayed 3 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel in Siem Reap
The Apsara was a brilliant place to stay during our trip to Siem Reap, and we are glad to have found and booked it. The hotel is well situated by the centre of the city but still sits a couple of minutes away from some of the hotspots. This gave us the excuse to walk along the river and take photos from the beautiful bridges. While the hotel is away from Pub Street, there is a nearby bar that can be loud in the evenings. Earplugs are recommended! For those visiting the Angkor area, tuk tuks and Grab vehicles are easy to find or ask the hotel team to book for you. The rooms are spacious, bright and clean. The bed was very comfortable and there was a sofa in the room too. The balcony only had one chair, which was a bit of a shame, but we managed to get a second one from reception. The staff at the Apsara are a real credit to the place. They were friendly, helpful and focused on providing the best service. They always had a smile on their face and it was a pleasure to have them around the place. Being met with a smile every time we came back in was a real treat. Overall, a perfectly placed hotel which was the best base for a week in this hidden gem.
Stayed 5 nights in Nov 2023

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big clean rooms, nice staff, beautiful pool and perfect location. Only stayed for two nights but wish we had time to stay longer. If we go back to Cambodia, we will stay there again.

10/10 Excellent

MAJA, Long Island City

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend Apsara hotel. It’s clean, with all amenities and perks. The stuff is very polite and available whenever you might need them. Even if you check out and your flight is late at night you can still use hotel amenities which is great!
Stayed 2 nights in Jul 2023

10/10 Excellent

Eldrin

Stayed 4 nights in Jul 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at Apsara Residence hotel couldn’t have been nicer. I used their driver and guide for the temples and was very impressed with their knowledge, professionalism and kindness. I will definitely stay with them again!
Stayed 4 nights in Jun 2023

10/10 Excellent

Oliver

Traveled with family
Liked: Staff & service, property conditions & facilities
Beautiful hotel. Staff was amazing.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dominic

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very welcoming and attentive staff. Lovely room and bed. Liked the pool. Good location within walking distance of shops and great street food. Hotel is a little bit dated but very clean and excellent value for money. Would recommend!
Stayed 2 nights in May 2023

10/10 Excellent

MATTHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look no further
Best hotel with large room near all the action but far enough away from the noise. The hotel staff was amazing amazing amazing. And for the price , look no farther just book this hotel.
Stayed 3 nights in May 2023

10/10 Excellent

AMANDA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, staff and property. Highly recommend Apsara when staying in Siem Reap.
Stayed 14 nights in Mar 2023

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service
Staff were excellent. There’s no lift so access to rooms on upper floors is hard work in the heat and humidity. Breakfast options were fine and the coffee was extremely good.
Stayed 4 nights in Mar 2023

10/10 Excellent

Ricky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. A 5 minute walk to the market/pub street. The property was quiet and relaxing despite the proximity to the busy market/pub area. Many high quality restaurants in the area. Staff were courteous and helped with booking a sunrise tour of Ankor Wat.

10/10 Excellent

LUKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel- lovely staff and a suburb location
Stayed 4 nights in Feb 2023

10/10 Excellent

Nigel

Stayed 2 nights in Feb 2023

10/10 Excellent

Shahriar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very friendly and helpful staff.
I had a very nice time here. The hotel is very clean and comfortable. The staff was extremely polite, friendly and helpful. Would definitely stay here again
Stayed 2 nights in Feb 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Best hotel ever. The service was way over the top@
Stayed 2 nights in Jan 2023

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over
Only stayed for one night, just to connect with a flight. Hotel is in a good location, quiet area, but easy walking distance into the heart of Siem Reap. Nice room, an unexpected upgrade was appreciated. All staff met were charming. Only one minor negative, the complimentary airport transfer (hotel to airport in our case) was not a car, it was a ramouke/ large tuk-tuk, so instead of 10-15 mins to the airport, it took 35-40 mins. Would stay at the hotel again!
Stayed 1 night in Jan 2023

10/10 Excellent

TREVOR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Asparagus residence hotel
Stayed 2 nights in Jan 2023

4/10 Poor

Shuya

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
　
Stayed 1 night in Jan 2023

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place! By far the nicest and most spa like stay we’ve had in this country. The service was excellent. The location was close to pub street but far enough away that it was quiet in the evening. We would definitely recommend staying here
Stayed 2 nights in Jan 2023