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Prince Rupert Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Prince Rupert Hotel

Exterior
Superior Room | Premium bedding, desk, free WiFi, bed sheets
Courtyard
Courtyard
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Room service

Explore the area

Map
Butcher Row, Shrewsbury, England, SY1 1UQ
  • The Quarry Park
    ‪6 min walk‬
  • Shrewsbury Castle
    ‪7 min walk‬
  • Attingham Park
    ‪9 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, desk, free WiFi, bed sheets

Standard Twin Room

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | Premium bedding, desk, free WiFi, bed sheets

Standard Single Room

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, desk, free WiFi, bed sheets

Standard Double Room

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Premium bedding, desk, free WiFi, bed sheets

Superior Room

  • Sleeps 3
  • 1 King Bed

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About this property

Prince Rupert Hotel

4-star Shrewsbury hotel with coffee shop/cafe
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, 24-hour room service, and conference space.
Prince Rupert Hotel offers 70 accommodations with hair dryers and complimentary toiletries. Beds feature premium bedding. Digital television is provided. This Shrewsbury hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 301 square feet (28 square meters) include conference space. This business-friendly hotel also offers a fireplace in the lobby, 24-hour room service, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Prince Rupert Hotel is a smoke-free property.

A complimentary full breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.
Royalist Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Chambers Bistro - This brasserie specializes in local cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, Italian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Free full breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Chambers Bistro
  • Royalist Restaurant

Things to do

  • Billiards/pool table
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 301 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for GBP 5.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night
  • Crib (infant bed) fee: GBP 5.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Prince Rupert Hotel
Prince Rupert Hotel Shrewsbury
Prince Rupert Shrewsbury
Rupert Hotel
Hotel Prince Rupert Shrewsbury
Shrewsbury Hotel Prince Rupert
Prince Rupert Hotel Hotel
Prince Rupert Hotel Shrewsbury
Prince Rupert Hotel Hotel Shrewsbury

Prince Rupert Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 528 out of 1002 reviews
Rating 8 - Good. 314 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Dewi

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dated. The parking is a decent walk from the hotel. Breakfast very aveaege. Reception person was not customer friendly. Very overpriced for the standard.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

A unique hotel.

I requested a room away from the noisy lift but the room was opposite the lift. I have stayed here in the past and the standard of the breakfast is not what it once was. However I do like this hotel and would probably stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Islwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful, hotel very well kept.
Stayed 1 night in Mar 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Liked: Staff & service
Disliked: Property conditions & facilities
The Rupert had many good points, but there was also a lot that was bad. The staff were excellent. Always friendly and willing to help. The breakfast was also excellent and, once again, the staff were superb. The hotel is ideally placed in the centre of town, and has a lovely historic ambience. The bedroom was always warm. Now the bad. My room was next to a late night beer garden that played very loud music. To be fair, they did move me to a different room, but it made no difference. And they did offer to move me again, but by then I had bought some ear muffs, the type you use when operating loud machinery. They worked, so I decided not to go through the hassle of another move. The toilet didn't flush after MANY attempts. I told reception and they said it was okay, you just need to press the button really hard. You shouldn't have to do that in a 4 star hotel. Eventually, it flushed and would be okay for a day or two, but would then jam again and I would find myself on my hands and knees pressing "really hard". The extraction fan didn't work on day one. A staff member said maintenance would fix it the next day. I was there 11 nights and it was not fixed. The TV was unwatchable for a number of nights 'no signal'. The wi-fi was very hit and miss. Water cold on 1 day. Overall, the main room look jaded and in bad need of an upgrade - e.g. the ancient cheap kettle that took an age to boil. Despite its faults, I would not discount staying there again. Way short of 4 stars, though.
Stayed 10 nights in Feb 2025

6/10 Okay

terry

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely night stay here, lt's a lovely clean hotel with a nice bar with sofas in, lovely breakfast, central to the shops and pubs we will be back, we thought the staff were all very professional and polite.
Stayed 1 night in Mar 2025

10/10 Excellent

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all lovely and very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Anne Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent, very efficient breakfast lady but, we couldn’t make her smile 😊. Our room was comfortable but the view was terrible, overlooking the back, the bathroom was the one of the best we have come across for the price, cleanliness was 5star, well done the chamber person. Breakfast again, served at your table with proper tea pot and milk jugs. We will certainly return and are planning our next trip soon. Thank you Prince Rupert well done 👏
Stayed 1 night in Mar 2025

10/10 Excellent

Karin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Great location, clean and tidy

Friendly front of house staff, rooms clean but the bedrooms need an upgrade and so do the communal areas. Bathrooms renovated and very clean. Breakfast was pretty good. Excellent location. VERY hot! central heating on full blast. Would return for a one night stay.
Stayed 1 night in Feb 2025

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Islwyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its in great location with great breakfast. Room is dates but got everything yoy need with comfortable bed. Unfortunately really noisy, the loud pub music is a killer for me. Avoid if you want a peace and quiet sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Trish

Liked: Cleanliness, staff & service, property conditions & facilities
The parking was hard to find, we had to go into reception to ask and still got lost 😊 Hotel is in the centre so perfect location. Staff very attentive. Lovely decor.
Stayed 1 night in Feb 2025

10/10 Excellent

Roy

Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, amenities
Terrible reception on tv other than that really enjoyed it
Stayed 2 nights in Feb 2025

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, less than 10 minute walk from station and very central for shops. My room was not overlooking main street, no noise at all from outside, even though Friday night and room was lovely and warm with adjustable radiator. Bed comfy and bathroom modern with lovely shower. Nice tea and coffee tray with hot chocolate and biscuits. Lovely breakfast with delicious pastries, yoghurt, cut and whole fruit, muesli and some mini cereal boxes. Tea selection they even had Darjeeling and the coffee was lovely. Hot breakfast to order. Really tasty. Breakfast was run by Janice who was marvellous. Reception was a bit hit and miss. At check-in the couple in front and the group behind were offered a glass of sherry but I wasn't which felt rude. Also I was told when checking in the absolute earliest I could have breakfast on Sunday was 8am, even though I said I would have to catch a later train to do this. However, the wonderful Janice said I COULD have come earlier for the buffet part of breakfast, especially as she had others doing this that morning! I was checked out at Reception by the same lady who'd checked me in, perfectly pleasant but all she asked me was would I like a receipt and not whether I'd had a nice stay so probably some improvement could be made on customer service. Overall, I would stay again if price was competitive.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Warm, cosy and opulent.
Stayed 2 nights in Feb 2025

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loving life

Very nice hotel and staff were very pleasant and helpful.Room was lovely
Stayed 2 nights in Feb 2025

10/10 Excellent

C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Shrewsbury

A really nice non corporate hotel, excellent service, friendly staff and great breakfast.
Stayed 2 nights in Feb 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025