Holiday Inn Express & Suites West, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites West, an IHG Hotel

Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool
Interior entrance

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
5420 Interstate Dr, Shreveport, LA, 71109
  • Independence Stadium
    5 min drive
  • Hirsch Memorial Coliseum
    5 min drive
  • Willis-Knighton Medical Center
    6 min drive
  • Shreveport, LA (SHV-Shreveport Regional)
    12 min walk

Room options

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Holiday Inn Express & Suites West, an IHG Hotel

Hotel in Mooretown
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites West, an IHG Hotel offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites West, an IHG Hotel features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 550 square feet (50 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express & Suites West, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 263 out of 581 reviews" "
Rating 8 - Good. 154 out of 581 reviews" "
Rating 6 - Okay. 80 out of 581 reviews" "
Rating 4 - Poor. 45 out of 581 reviews" "
Rating 2 - Terrible. 39 out of 581 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Was clean and close to the airport.
Stayed 1 night in Aug 2024

8/10 Good

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Served us well.
Stayed 1 night in Aug 2024

8/10 Good

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was nice
Stayed 1 night in Aug 2024

10/10 Excellent

RICHARD, PORT SAINT LUCIE

Stayed 1 night in Aug 2024

10/10 Excellent

dale

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Stayed 1 night in Aug 2024

10/10 Excellent

amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, friendly and helpful staff, good breakfast. Would stay again.
Stayed 1 night in Jul 2024

2/10 Terrible

Mario

Stayed 1 night in Jul 2024

10/10 Excellent

Susan

Nice place for overnight
Bed very comfortable , shower and bath good with lots of hot water. Fairly clean. Lots of parking. My husband threw up immediately after eating g the breakfast. We think it was the gravy. Otherwise food place to stay.
Stayed 1 night in Jun 2024

8/10 Good

Robyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness
Black mold in room 316
Stayed 2 nights in Jun 2024

2/10 Terrible

Abdel Rahman

Disliked: Cleanliness, staff & service, property conditions & facilities
Nasty place
Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

SHAVAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

barbara, Vacherie

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Bradley

Stayed 1 night in May 2024

8/10 Good

Jon, Lafayette

Stayed 1 night in Apr 2024

10/10 Excellent

Raymond

Stayed 4 nights in Apr 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
It was OK nothing great but not terrible either.
Stayed 2 nights in Mar 2024

10/10 Excellent

Keiana

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property seems old and needs updating. Front desk staff was great- really friendly too. The hotel was very close to freeway. We could hear the traffic going by from our room.
Stayed 1 night in Mar 2024

6/10 Okay

Sherita

Traveled with family
Liked: Staff & service, room comfort
Quality Control
The toilet seat had a cigarette burn on it. It should be replaced for overall quality. The room reeked of pet urine. Died down over time. Large bath towel had pubic hairs. Used hand towel to dry off. Used Q-tip on the floor near the head of the bed on the left. Carpet needs to be shampooed. Obviously unkept. Regretted not having my shower slippers. Breakfast was very nice. Staff was very courteous, overall. Tighten up on quality assurance. Check every room after cleaning for accountability.
Stayed 2 nights in Mar 2024

2/10 Terrible

Andrew

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, property conditions & facilities
DO NOT STAY HERE! We walked into our room and it was so hot and humid. It had a really bad smell. Our floors were dirty, it is extremely outdated. We had our 5 month old baby with us and this was not the place for us. To top off our stay as we settled for bed we saw a big roach on our wall. We called the front desk, they asked to relocate us to a different room but other rooms would have been just as bad. We asked for a refund but they refused due to booking through a third party. We contacted Expedia and they contacted the property and they still refused. We paid almost $200 for a room that appeared to be a $50 room. If you like to be able to sleep and rest in peace without the thought of bug crawling in your room then do not stay here! We had our family staying in a different room and their room was just as dirty. We stayed here as we read previous reviews and it showed that it was a clean and perfect place to stay. However, it is not what people say to be.

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Only draw back to this great place , was the highway noise
Stayed 1 night in Mar 2024