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Holiday Inn Express & Suites West by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites West by IHG

Free daily buffet breakfast
Exterior
Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
$133
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
5420 Interstate Dr, Shreveport, LA, 71109
  • Hirsch Memorial Coliseum
    ‪3 min drive‬
  • Willis-Knighton Medical Center
    ‪5 min drive‬
  • Sam's Town Casino
    ‪10 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪12 min walk‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express & Suites West by IHG

Hotel in Mooretown
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express & Suites West by IHG offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

This Shreveport hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Express & Suites West by IHG features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 550 square feet (50 square meters) include conference space. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Onsite self parking is complimentary.

Holiday Inn Express & Suites West by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 550 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 40 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 6:00 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Hotel Shreveport
Holiday Inn Express West Hotel
Holiday Inn Express West Shreveport
Inn Express West Shreveport

Holiday Inn Express & Suites West by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 314 out of 689 reviews
Rating 8 - Good. 175 out of 689 reviews
Rating 6 - Okay. 92 out of 689 reviews
Rating 4 - Poor. 52 out of 689 reviews
Rating 2 - Terrible. 56 out of 689 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Marie-Anne

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Eboni

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was a nice stay
Stayed 1 night in May 2025

2/10 Terrible

Donna

Disliked: Cleanliness, property conditions & facilities
The hotel was in a run down area where a lot of scrap metal around with torn down buildings. When we got there people were waiting because the rooms had not been cleaned. We were headed to a retirement party and had to change in the bathroom hallway because our room was not ready. The hotel also smelled like dog.
Stayed 1 night in May 2025

2/10 Terrible

Khaila

Traveled with family
Disliked: Cleanliness, staff & service

Terrible Stay. Don’t Recommend

1. The room was not available upon arrival. We weren’t able to check-in until around 7pm and we had a 5pm event. 2. Front desk staff was rude. I asked if reservation would still be available the same-day and the staff sarcastically said “well you made the reservation for today, didn’t you?” 3. Sofa bed didn’t have covers 4. Room only had 2 sets of towels when reservation was specifically for 4 people. When I went to ask for more towels, I was told they were out 5. Tub was not clean when we got there 6. The nicest thing about hotel was the lady preparing breakfast. She was very friendly and pleasant.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

Tamika Ja’Colby and Jordan Momma, St.Francisville

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was close to airport. The hot cinnamon rolls with the coffee was amazing
Stayed 2 nights in May 2025

8/10 Good

Judy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Signs on area not to leave things in your car made me worry about area hotel was in.
Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and not far
Stayed 1 night in Apr 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this facility to anyone. My family and I had an enjoyable time. The staff was kind and friendly!
Stayed 2 nights in Apr 2025

6/10 Okay

Brandon

Stayed 1 night in Feb 2025

6/10 Okay

Donna

Liked: Cleanliness, staff & service, room comfort

Horrible water!

This hotel had the worst water coming from the tap. The chemical odor was extremely strong. That chemical lingered after a shower, too. Management better get things checked before someone gets sick.
Stayed 1 night in Apr 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Exter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent. Friendly and informative especially as we are seniors.
Stayed 3 nights in Apr 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karen

Stayed 2 nights in Mar 2025

10/10 Excellent

Spencer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent overall
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could have been better and although we went towards the end of breakfast, they were out of most everything.
Stayed 1 night in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed and pillows were awesome no to hard or soft. Location is great. 10-15 minutes from casinos. We had a late check-in 2am and clerk allowed us late check-out 12pm. Did not try breakfast but it is available. Did not try pool but was very clean.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory, Angleton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and neat, staff was professional and kind , breakfast was delicious
Stayed 2 nights in Mar 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

James, Kaukauna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed here on a recent road trip passing through. The check-in process isn’t the smoothest, but I booked through a third-party site, so if I used my IHG app, it may have been better. The room was spacious and it was mostly clean. (found a flosser on the floor). There is only one elevator for the building, so it was slow. It was especially tough with a pet and our room on the 4th floor. The breakfast options were ok.
Stayed 1 night in Mar 2025

10/10 Excellent

Brittany

Stayed 1 night in Mar 2025

8/10 Good

Natasha

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Calicia

Stayed 1 night in Mar 2025