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Hilton Garden Inn Shreveport

3.0 star property

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Photo gallery for Hilton Garden Inn Shreveport

Meeting facility
1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds
Lobby
Daily cooked-to-order breakfast (USD 16.50 per person)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Free airport shuttle
  • Breakfast available
  • Housekeeping
  • Gym
$110
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
5971 Financial Plaza, Shreveport, LA, 71129
  • Hirsch Memorial Coliseum
    ‪5 min drive‬
  • Bally's Shreveport Casino & Hotel
    ‪11 min drive‬
  • Sam's Town Casino
    ‪12 min drive‬
  • Shreveport, LA (SHV-Shreveport Regional)
    ‪3 min drive‬

Room options

View all photos for Room

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | 1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room

7.0 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, in-room safe, iron/ironing board, free cribs/infant beds

Room

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Shreveport

3-star Shreveport hotel with restaurant
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hilton Garden Inn Shreveport offers 142 air-conditioned accommodations with MP3 docking stations and safes. 50-inch LED televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Shreveport hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary. 3 meeting rooms are available. A roundtrip airport shuttle is complimentary to guests during limited hours. This Shreveport hotel also offers a 24-hour fitness center, gift shops/newsstands, and concierge services. Complimentary self parking is available on site.

Hilton Garden Inn Shreveport is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Hilton Garden Inn Shreveport has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.50 for adults and USD 7.95 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Built in 1998
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free weekday newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16.50 for adults and USD 7.95 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Hotel Shreveport
Hilton Garden Inn Shreveport
Shreveport Hilton Garden Inn
Hilton Garden Inn Shreveport Hotel
Hilton Garn Inn Shreveport
Hilton Shreveport Shreveport
Hilton Garden Inn Shreveport Hotel
Hilton Garden Inn Shreveport Shreveport
Hilton Garden Inn Shreveport Hotel Shreveport

Hilton Garden Inn Shreveport Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 383 out of 1000 reviews
Rating 8 - Good. 287 out of 1000 reviews
Rating 6 - Okay. 161 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 73 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Danielle

Liked: Cleanliness, property conditions & facilities
Toilet was leaking. Price was a bit much and once you got there they required a $50 incident fee. Which I did get back but still…….. Breakfast for three people was $55! A bit pricey
Stayed 1 night in May 2025

4/10 Poor

Lamont

Traveled with family
Disliked: Amenities
Very disappointed. Pool was under renovation. The hotel lobby smelled like sewerage walking towards the elevators. The a/c only had the unit on the floor with no vents in the ceilings or walls. A/C ran all day and all night although it was on auto. The last day both elevators were not working so we had to use the stairs which was 3 flights. This hotel needs upgrades. Will not stay again. Also floors and walls thin.
Stayed 3 nights in May 2025

8/10 Good

David

Stayed 2 nights in May 2025

2/10 Terrible

Peter

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked Hilton Garden Inn Shreveport for 3 nights (14th to 17th). My flight was delayed on the date of arrival (14th May) and I arrived on 15th May 2025. Hilton Garden Inn Shreveport denied me check in claiming they had cancelled the booking. But I was already charged the three days. The manager/owner who was of Arabian origin, insisted I rebook and pay for another 2 days - he already had money for 3 days. When I challenged him, he claimed Hotel.com would refund me for the remaining two days. However, he threatened to call the police on me if didnt leave and commented that police would George Floyd me - a clear death threat. This is my first direct experience of racism in the United States. The manager even threatened that he would block me from accessing any of his twelve properties and when I asked if he cared about customer service or reviews, he said he cared less. I contacted Hotel.com who advised me to rebook another hotel as they pursued the matter with Hilton Garden Inn Shreveport. I booked, via Hotel.com, and stayed at Marriot Courtyard Shreveport for the two days. Then Hotel.com came back to say that Hilton Garden Inn Shreveport could not cancel my stay and refund. But I never asked for a cancellation - Hilton Garden Inn Shreveport unilaterally cancelled my booking and denied me check in after taking my money. So Hotel.com took money from me twice - this is unethical and outright theft of client funds
Stayed 3 nights in May 2025

10/10 Excellent

AMY

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Missing items from my meal. Didn't tell me. Had to request and she says they're out. Pool broken, AC not working in the gym, water fountain not working - had to buy $3 waters. Toilets in lobby not working and water all over floor.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 2 nights in May 2025

2/10 Terrible

Karina

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities
People partying since we arrived at the hotel at 6pm and the partying/loud people went on till midnight. Staff did not do anything about it.
Stayed 1 night in May 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Mike

Business traveler, Traveled with partner
Liked: Cleanliness
Check-in was slow. Impressive lobby, clean & comfortable. Wi-Fi wasn’t free unless you were a member of the club. Extras were expensive. No special channels on TV. Breakfast buffet attendant was very helpful & accommodating. Housekeeping didn’t clean room but took our hanging towels & didn’t leave any. Called & only gave us one bath towel. Disappointed with Hilton in the past we have had very good stays.
Stayed 2 nights in May 2025

10/10 Excellent

LeTrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Kathy

Liked: Cleanliness, staff & service

1stnight had no ac!

The first room that we entered was already occupied! The 2nd room the ac wasn’t working and they sent someone to work on it and it didn’t work still.at 10:30 pm, they still didn’t have another room ready so we just slept in the heat! The next morning they gave us another room but main engineer came and fixed our ac so we just stayed in current room. It was a bad situation and stinks to have paid so much for 2 nights and the first night was miserable but the employees were really nice and seemed to be doing their best.
Stayed 2 nights in Apr 2025

6/10 Okay

Steven

The area was nice, the staff was nice, and overall it was a nice stay. The room I was in the toilet was loose, felt like it might tip over. There was still masking tape on the vent in the bathroom from the last time it was painted(this is very minor), but for a room that costs nearly $200 a night I was very disappointed. I’ve had the same quality of stay at places for half the price. The only reason I stayed here was because that’s where the Air Force roomed my son the night before he shipped out to basic training.
Stayed 1 night in Apr 2025

8/10 Good

Matthew

Stayed 3 nights in Mar 2025

8/10 Good

Ravonne

Business traveler, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Chair was ripped and a/c was damaged.
Stayed 1 night in Mar 2025

10/10 Excellent

Tische

Stayed 1 night in Apr 2025

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff!!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Pete

Stayed 1 night in Apr 2025

10/10 Excellent

Angela

Stayed 1 night in Mar 2025

10/10 Excellent

Meagan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly and welcoming!
Stayed 1 night in Mar 2025

8/10 Good

jana

Liked: Cleanliness, staff & service, property conditions & facilities
Id stay there again
Stayed 1 night in Mar 2025

2/10 Terrible

Clay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was good about my stay
Stayed 1 night in Mar 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great place to have a dog! Ice casual bar and great pizza.
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Business traveler
Clean and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Jason

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor management.

Check in was delayed more than an hour. House keeping was still clean rooms at 800pm . Shower has molds all along bottom. I was lied to by host, “ my room is ready we wiating on towels.” She clocked out, next host after 30 more min, told me that the rooms was still dirty. She wasn’t sure why the other host said that about towles. I’m a Hilton employee, embarrassing
Stayed 1 night in Mar 2025

10/10 Excellent

Brayden

Business traveler
Very nice and clean. Check in was very fast.
Stayed 1 night in Mar 2025