GreenTree Inn & Suites in Pinetop

2.5 star property

Choose dates to view prices

Photo gallery for GreenTree Inn & Suites in Pinetop

Bar (on property)
Lobby
Exterior
Premium bedding, in-room safe, desk, iron/ironing board
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
431 East White Mountain Boulevard, Pinetop, AZ, 85935
  • Ponderosa Plaza
    ‪13 min walk‬
  • Woodland Lake Park
    ‪14 min walk‬
  • Unity of the White Mountains
    ‪3 min drive‬
  • Show Low, AZ (SOW-Show Low Regional)
    ‪18 min drive‬

Room options

Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 1 King Bed

  • 360 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

GreenTree Inn & Suites in Pinetop

Pinetop hotel close to Ponderosa Plaza
An indoor pool, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. Housekeeping is available on request.
GreenTree Inn & Suites in Pinetop offers 73 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Pinetop hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

GreenTree Inn & Suites in Pinetop features an indoor pool and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and a meeting room. Event facilities measuring 936 square feet (87 square meters) include conference space. This business-friendly hotel also offers gift shops/newsstands, a picnic area, and coffee/tea in a common area. Complimentary self parking is available on site.

GreenTree Inn & Suites in Pinetop is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Altitude Bar - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Altitude Bar

Things to do

  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business center
  • 936 square feet of conference space
  • Meeting room

Outdoors

  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 31 2025 to May 10 2025 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 13.49 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 9:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Holiday Inn Express Hotel Pinetop
GreenTree Inn Pinetop
Pinetop Holiday Inn Express
Holiday Inn Express Pinetop Hotel Pinetop
Holiday Inn Pinetop
Holiday Inn Express Pinetop Hotel
Holiday Express Pinetop
GreenTree Pinetop
Greentree & Suites In Pinetop
GreenTree Inn & Suites in Pinetop Hotel
GreenTree Inn & Suites in Pinetop Pinetop
GreenTree Inn & Suites in Pinetop Hotel Pinetop

GreenTree Inn & Suites in Pinetop Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 526 out of 1003 reviews
Rating 8 - Good. 277 out of 1003 reviews
Rating 6 - Okay. 95 out of 1003 reviews
Rating 4 - Poor. 54 out of 1003 reviews
Rating 2 - Terrible. 51 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Steven

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Oct 2024

10/10 Excellent

Issac

Stayed 2 nights in Oct 2024

8/10 Good

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was nice as well as the staff. It was a bit annoying that the bathroom door scraped on the tile in one section. I think this can be an easy fix.
Stayed 2 nights in Nov 2024

2/10 Terrible

Bradley

Traveled with family
Disliked: Amenities
There is nothing unique about this property. I give it a second chance after my truck was broken into a couple of years ago and $3000 of my fly-fishing equipment was stolen. We had room 116 that faces the parking lot and was next to a Circle K convenience store. I could hear every vehicle go to gas up. Also, there was people outside my window smoking and drinking from 1:30AM to 3am on Friday/Saturday morning. I had the same issue on Saturday/Sunday morning with two women from midnight until the rain started at 1am Sunday morning. Another issue being in room 116 is the exit door by the room. The door squeaked and slammed shut, I could hear every person who entered or left through this exit. This was the last time I will use the property.
Stayed 2 nights in Nov 2024

2/10 Terrible

Tricia

Stayed 2 nights in Sep 2024

8/10 Good

Corrina

Liked: Cleanliness, amenities
Good breakfast, quiet, good value. I never saw such a sparkling clean tub in a hotel. The carpet needs to be replaced but everything else was good and the bed was comfortable. I didn't see a newspaper there but it was at night and they were probably gone.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had issue with the desk clerk, who may have been new on the job and was over whelmed with questions. After the manager arrived, all was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry clean room and property
Stayed 1 night in Oct 2024

4/10 Poor

Kiley

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Don't bother with the pay at property
Nice hotel. But the pay at property doesn't work. They will charge you the day before regardless.
Stayed 1 night in Oct 2024

8/10 Good

PATRICIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Wilda, Tucson

Traveled with family
Liked: Cleanliness, staff & service
Nice hotel. Older than I thought. Toilets are very low. Room was spacious and clean. Has a small fridge and microwave. Bathroom clean and neat. Well located for Woodland lake and within 5-9 miles of our favorite restaurants. Breakfast was okay but basic. Beds were very comfortable and great pillows! We will stay again.
Stayed 2 nights in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Property conditions & facilities
The drinks in the bar were real expensive. $20 for a glass of wine and a margarita.
Stayed 1 night in Oct 2024

4/10 Poor

Linda

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We had an accessible room. The shower leaked onto the floor due to the way the shower curtain was installed. The hotel said it was to ADA standards even though it made the tile floor slippery. They refused to transfer us to another room even though we complained about the safety hazard. The hotel said they couldn't move us since we had reserved through Expedia and you don't allow room changes. The hotel did not warn us ahead of time and told us to use towels to dry the floor. They did not offer to dry the floor for us. We are both in our 80's and unsteady on our feet. I found the hotel uncooperative and not customer oriented. The breakfast offered was excellent.
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Celeste

Traveled with family
Liked: Amenities
We were surprised to receive an additional $12.00 per day hotel sur-charge. The jacuzzi was not in working order. The staff were very friendly.
Stayed 2 nights in Oct 2024

6/10 Okay

Brad

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful. Facility was tired and dirty....carpets needed cleaning, walls were painted a grayish blue...not bright or pleasant. Carpet in room was stained. Breakfast was good.
Stayed 2 nights in Oct 2024

4/10 Poor

Duane

Liked: Cleanliness
Disliked: Property conditions & facilities
Stay somewhere else
Hot tub had been closed for more than 1 month according to an employee. Front desk not helpful.
Stayed 2 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Nice lobby and bar area
Stayed 1 night in Oct 2024

10/10 Excellent

Preston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice. Rooms were as expected. Close to food and the bike park.
Stayed 1 night in Oct 2024

10/10 Excellent

Belinda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice property
Stayed 1 night in Oct 2024

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay in Pinetop/Lakeside/Show Low
Check-in was easy and quick. My room was clean and ready when I arrived. The room has a small fridge/freezer, microwave and keurig coffee maker. They also provided several K-cups of coffee, decaff and tea, along with cream and sugar packets. The bed was comfortable. The easy chair & ottoman and the rolling office chair at the desk were okay. The closet is very small, and the door doesn't latch, it was a struggle to get it to stay closed. There were sufficient outlets for plugging in my phone and tablet, etc. On the 3rd day of 4, upon returning to my room my keycards would not open the door so I had to go down to the desk. They said that happens fairly often. My room was nearly at the end of a long hallway on the 2nd floor, and it appeared there were empty rooms closer to the elevator. I don't think I requested anything like that, though, so just a comment for others making future reservations. The view was of some homes directly behind the hotel. Saw some local wildlife (huge blackbirds, squirrels, etc) and beautiful trees. Parking was ample, even over the weekend as the hotel filled up with guests, so that was appreciated. Lobby/breakfast area is nice, and free hot breakfasts were ok. Staff were helpful and courteous. Overall, a good stay. I recommend this hotel.
Stayed 4 nights in Oct 2024