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Shangri-La Shenzhen

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Shenzhen

Exterior
Garden
Lobby
Minibar, in-room safe, desk, blackout drapes
Poolside bar

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Air conditioning
    Air conditioning

Explore the area

Map
Jianshe Road, Luohu District, Shenzhen, Guangdong, 518001
  • The MixC Shopping Mall
    8 min walk
  • Luohu Port
    12 min walk
  • Luohu Commercial City
    12 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    41 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 320 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed

  • 646 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 2 Twin Beds

  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club, Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 1 King Bed

  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Club, Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Horizon Club, Room, 2 Twin Beds

  • 320 sq ft
  • Hill view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 320 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 320 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

Similar properties

Front of property

Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (700)
Crowne Plaza Hotel & Suites Landmark Shenzhen, an IHG Hotel

About this property

Shangri-La Shenzhen

5-star Shenzhen hotel, connected to a shopping center in Luohu
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Shangri-La Shenzhen offers 522 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. 40-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 19 treatment rooms. Services include massages.
In addition to a full-service spa, Shangri-La Shenzhen features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a fitness center, and an arcade/game room. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Shangri-La Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.
Shang Palace - This restaurant serves lunch and dinner.
Champs Bar and Grill - This restaurant serves dinner only.
360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 161 for adults and CNY 161 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 360 Bar and Restaurant
  • Champs Bar and Grill
  • Coffee Garden
  • Lobby Lounge
  • Shang Palace

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Gym
  • Mini golf
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 19 treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 32 floors
  • Ballroom
  • Banquet hall
  • Built in 1992
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 161 for adults and CNY 161 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger. This property requires guests to wear swim caps in the pool.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel Shangri-la Shenzhen
Shangri-la Hotel Shenzhen
Shangri-la Shenzhen
Shangri-la Shenzhen Hotel
Shenzhen Hotel Shangri-la
Shenzhen Shangri-la
Shenzhen Shangri-la Hotel
Futian Shangri-La Shenzhen Hotel Shenzhen
Shangri La Hotel Shenzhen
Shangri-La Shenzhen Hotel
Shangri la Hotel Shenzhen
Shangri-La Shenzhen Shenzhen
Shangri-La Shenzhen Hotel Shenzhen

Shangri-La Shenzhen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 412 out of 1041 reviews" "
Rating 8 - Good. 446 out of 1041 reviews" "
Rating 6 - Okay. 106 out of 1041 reviews" "
Rating 4 - Poor. 49 out of 1041 reviews" "
Rating 2 - Terrible. 28 out of 1041 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Chenying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and afternoon tea were tasty with a decent amount of selection. Service was good and quick when we needed something. It was great value for what we paid.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tetiwe, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Tetiwe, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay… very professional and friendly staff. The manager was excellent!!! I Always enjoy my stay at this hotel every time I visit Shenzhen!
Stayed 2 nights in Aug 2024

10/10 Excellent

Darrell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

MICHAEL, north miami beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Tam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Staffs were all nice and the best part they can speak Cantonese and English. Thats a plus for me cause it makes it easy on both ends.
Stayed 3 nights in Jul 2024

8/10 Good

Shuk Wai YY

Traveled with family
Liked: Staff & service, room comfort
Hotel location is very good, very convenient but condition in the room is old. But with the price, can’t complain. Staff are friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Sam, San Jose

Stayed 1 night in Jun 2024

6/10 Okay

Xiaoqing

Business traveler
Liked: Staff & service
Great in general
The hotel needs overhaul, it used to be one of my favorite hotels in Luohu. But it’s okay due to lowering the price to match the condition I guess. Overall a good experience.
Stayed 2 nights in Jun 2024

2/10 Terrible

Shahul Hameed

Disliked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get around
Stayed 3 nights in May 2024

8/10 Good

Andrew

Stayed 1 night in May 2024

10/10 Excellent

John, Toronto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upgraded to a more spacious room, had access to cub lounge area. Very close to HK Border.
Stayed 1 night in Jun 2024

8/10 Good

HAI

Stayed 3 nights in Jun 2024

8/10 Good

Chin Sung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to metro and very convenient
Stayed 5 nights in May 2024

10/10 Excellent

Suryanto

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and near train station
Stayed 3 nights in May 2024

8/10 Good

Derek

Liked: Cleanliness
Nice place to stay for a short period
Stayed 2 nights in May 2024

10/10 Excellent

Isaac

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well located hotel
Amazing room in a great looking hotel in the middle of downtown. Across the street from the train station. Excellent restaurant, good breakfast buffet included in the room. No complaints at all
Stayed 2 nights in May 2024

10/10 Excellent

SEAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

shing man

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful .
Stayed 1 night in May 2024

8/10 Good

Sau Man Rosa, Hong Kong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, clean and spacious room, excellent service from staffs, good breakfast variety. Overall a very pleasant and decent hotel. One issue was that my booking is for 3 people in executive suite and I messaged the hotel beforehand to confirm an extra bed will be added, which the hotel manager assured me the room will be prepared accordingly. However, at check in, front desk didn't see any instructions on adding a bed, and my room was not prepared to accommodate 3. Although upon calling house keeping, the staffs immediately came and added the bed, and provided another set of amenities, I am disappointed that my room was not prepared as per booking details, especially when I had contacted the hotel beforehand to reconfirm. I expect better level of service and attention to details from a 5-stars renowned hotel chain.
Stayed 1 night in May 2024

10/10 Excellent

Alex

Stayed 1 night in May 2024

10/10 Excellent

Alan Cheuk Ngai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

KHALED, DORAL

Liked: Cleanliness, staff & service, property conditions & facilities
I like all
Stayed 1 night in Apr 2024