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Futian Shangri-La Shenzhen

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Futian Shangri-La Shenzhen

Exterior
Indoor pool, sun loungers
Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk
Exterior
Sauna, spa tub, steam room, body treatments, aromatherapy

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Room service
    Room service

Explore the area

Map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Coco Park Shopping Center
    6 min walk
  • Shenzhen City Hall
    14 min walk
  • Shenzhen Convention and Exhibition Center
    14 min walk
  • Shenzhen (SZX-Shenzhen Intl.)
    33 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Club Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin Room with Executive Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Premier Twin Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier Twin Room with Executive Lounge Access

  • 753 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Premier King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Premier King Room with Executive Lounge Access

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 1076 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club King Room with Executive Lounge Access

Premium bedding, minibar, in-room safe, desk

Horizon Club King Room with Executive Lounge Access

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • 1550 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Specialty Suite

Premium bedding, minibar, in-room safe, desk

Specialty Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Cartoon Family Friendly Room (2 beds)

Separate tub and shower, designer toiletries, hair dryer, bathrobes

Cartoon Family Friendly Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Deluxe City View Twin-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Cartoon Family Friendly Room (Double bed)

Premium bedding, minibar, in-room safe, desk

Cartoon Family Friendly Room (Double bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Twin-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

Living area | Flat-screen TV

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (2 beds)

Premium bedding, minibar, in-room safe, desk

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon Club Premier Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Room

  • Sleeps 2
  • 1 King Bed

View all photos for Horizon Club Premier Twin-bed Room

Premium bedding, minibar, in-room safe, desk

Horizon Club Premier Twin-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Futian Shangri-La Shenzhen

5-star hotel in Futian
This smoke-free hotel features 5 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite.
Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Chi, The Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, Futian Shangri-La Shenzhen features an indoor pool and a health club. Dining is available at one of the hotel's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and limo/town car service. This luxury hotel also offers a sauna, spa services, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

Futian Shangri-La Shenzhen is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - Onsite coffee shop. Open daily.
Shang Garden - This restaurant serves lunch and dinner. Open daily.
Seventh Son - This restaurant serves lunch and dinner.
Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, German, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 181 for adults and CNY 181 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Zen
  • Lobby Lounge
  • Seventh Son
  • Shang Garden
  • Shang Gourmet

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sauna
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 181 for adults and CNY 181 for children
  • Airport shuttle fee: CNY 600 per vehicle (one way)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 375 out of 622 reviews" "
Rating 8 - Good. 178 out of 622 reviews" "
Rating 6 - Okay. 38 out of 622 reviews" "
Rating 4 - Poor. 14 out of 622 reviews" "
Rating 2 - Terrible. 17 out of 622 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Polly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Great hospitality, eay check in, helpful staff
Stayed 1 night in Aug 2024

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay. Helpful staff, city center location
Stayed 2 nights in Aug 2024

10/10 Excellent

Lau Pui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The baby crib wasn’t in a very good condition but they did upgrade us to a bigger room, so can’t complain:)
Stayed 1 night in Aug 2024

10/10 Excellent

Vienlee

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

LAU

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Too many mirrors...Good location...
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing to fault about.
Good hotel. Good service. Breakfast was a bit boring, nothing special or fascinating. Room TV can do screen casting and provide a charging port for USB charging at the bedside which is something basic in the current high-tech world but I rarely see it in old hotels so I am pleased that Shangri-La thought of this. There's a Starbuck just across the hotel too.
Stayed 2 nights in Jun 2024

8/10 Good

Feng

Stayed 3 nights in Jun 2024

10/10 Excellent

Yeo

Stayed 3 nights in Jun 2024

10/10 Excellent

Kit Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe, A lot of food for choices, easy for shopping, night view perfect, hotel beautiful 😃
Stayed 1 night in Jun 2024

8/10 Good

Chin kiang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very well located in the middle of the city, close to the subway and train station .. easy to get around, plenty of eateries to choose from. Recommended for short stay..
Stayed 3 nights in May 2024

2/10 Terrible

ZHUONONG

Stayed 1 night in May 2024

10/10 Excellent

LILIANE

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convient location to take high speed train, walking distance to shopping mall and many food options around.
Stayed 1 night in Apr 2024

10/10 Excellent

cao

Liked: Cleanliness, staff & service, property conditions & facilities
It's convenient and quiet. I'd be back in the future.
Stayed 1 night in Mar 2024

10/10 Excellent

Mai-Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Javier

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Austin and his staff were fantastic and friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Pei Chian, Melbourne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024

6/10 Okay

Greg

Stayed 2 nights in Dec 2023

10/10 Excellent

Yuwen

Stayed 2 nights in Nov 2023

8/10 Good

SUET CHING

Stayed 1 night in Nov 2023

8/10 Good

LAI PING AGATHA

Stayed 1 night in Oct 2023

2/10 Terrible

Sin Yi

Disliked: Cleanliness, staff & service, property conditions & facilities
酒店在準備辨展覧，大堂動工嘈吵，工人運大型貨物進出升降機，跟客人爭出入，不單混亂，亦危險，一點五星級酒店的質素也沒有
Stayed 1 night in Oct 2023

10/10 Excellent

Yiu Cheong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good city view and location is convenient
Stayed 1 night in Sep 2023