Comfort Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
Premium bedding, desk, laptop workspace, blackout drapes
Free daily continental breakfast

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
2012 E Marion St, Shelby, NC, 28150
  • Moss Lake
    4 min drive
  • Don Gibson Theater
    6 min drive
  • Earl Scruggs Center
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    39 min drive

Room options

Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard King Non Smoking

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn

Shelby hotel with free breakfast
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite.
Comfort Inn offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Comfort Inn features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in May 2019.

Comfort Inn is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Comfort Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 274 out of 576 reviews" "
Rating 8 - Good. 202 out of 576 reviews" "
Rating 6 - Okay. 55 out of 576 reviews" "
Rating 4 - Poor. 20 out of 576 reviews" "
Rating 2 - Terrible. 25 out of 576 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed at both Comfort Inn's in Shelby. Both are clean, with easy access from the main route of the township. Comfort Inn is our go to place when traveling through that area.
Stayed 1 night in Aug 2024

10/10 Excellent

Chanel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properly was excellent they even had grills and picnic benches.
Stayed 3 nights in Aug 2024

4/10 Poor

Joy

Disliked: Staff & service, property conditions & facilities
Very outdated. Musty smell. Would not stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

marisa

Stayed 1 night in Jul 2024

10/10 Excellent

Walter, Antelope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I’m surprised this hotel had such high ratings. Everything was run down, the shower temp handle was broken, the whole place smelled like cheap cleaner. Front desk was nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extra friendly. Are was quiet and had near by food and gas stations
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel, Antelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

cherie, roxboro

Traveled with partner
Liked: Cleanliness, staff & service
Although the room was clean, the room was cool and damp. I was as if there needed to be a de-humidifier in the room. Everything seemed to be damp, money, clothes anything paper. Dried the dry setting on the AC unit but it was of no use.
Stayed 2 nights in Jul 2024

2/10 Terrible

debra

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our room had water on the rug and smelled of dampness the minute we walked in. The water was coming from the air conditioner. When entering the room there was a mechanical fan trying to air out the wet rug. It got worse as the day went on. Front desk people looked at it but said the person in charge won’t do anything about it! It was true. I should be reimbursed for a room that had a terrible smell and completely wet rug.
Stayed 1 night in Jul 2024

2/10 Terrible

Adam

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

Krishna, Lake Wales

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My A/C in my home went out and I just needed a place to lay for the night as my air was getting fixed the next day. The front desk staff informed me that he was giving me a room that had a “little” water on the floor from the previous person turning the air down too low causing the unit to freeze. When entering the room an overpowering bad odor hit me as walking into the room. The odor came from the carpeted floor being wet. The floor was not a “little” wet it was wet from the A/C all the way to the right side of the bed. I got in late and was tired and as mentioned just needed to lay down and I did not feel like complaining but it was definitely unacceptable. I will only stay there again if it’s my last option in this case it was considering all other surrounding hotels were booked. Very outdated hotel.
Stayed 1 night in Jul 2024

4/10 Poor

Christopher

Traveled with family
Disliked: Cleanliness, property conditions & facilities
This hotel is old and not well maintained. Our room was not very clean. We discovered hair on our bed blankets. The room itself needed a major redo, door’s needed to be repainted and furniture was old and chipped up due to old age. This hotel is a good distance from highway and not very convenient to anything. I would not stay there again.
Stayed 1 night in Jul 2024

6/10 Okay

Charles

Stayed 2 nights in Jul 2024

8/10 Good

Samantha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I’ll stay here again
Stayed 1 night in Jul 2024

10/10 Excellent

Dennis

Liked: Staff & service
Old but clean.
It was very old and outdated. Clean considering how old it is. Definitely not the ratings you show More of a 6 ratings.
Stayed 1 night in Jul 2024

10/10 Excellent

Melanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inn was clean but could use some refreshment. Breakfast better than most. Staff friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Breiana

Stayed 2 nights in Jun 2024

10/10 Excellent

Desiree

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I loved the staff and the environment. This place is kid friendly with a pool and the shopping center is right across the private road. It’s quiet and safe. It’s an older building but it’s nice and clean. They keep up with the property. Also they offer truck and tractor parking if needed. Thanks for making my stay as comfortable as possible!
Stayed 2 nights in Jun 2024

8/10 Good

Ginger

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great prices stay the staff was friendly and the breakfast is great. Will stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Duane, Conley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property eas located in an area where everything in Shelby and Ki gs Mountain was accessable.
Stayed 1 night in Jun 2024