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Best Western Plus The Quays Hotel Sheffield

4.0 star property

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Photo gallery for Best Western Plus The Quays Hotel Sheffield

Indoor pool
Lobby
1 bedroom, in-room safe, desk, soundproofing
Gym
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Gym
$90
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Ponds Forge International Sports Centre
    ‪7 min walk‬
  • Sheffield Hallam University
    ‪9 min walk‬
  • University of Sheffield
    ‪17 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Double Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 164 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 1 Double Bed, Non Smoking, Balcony (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Super King Bed

Standard Room, 1 Super King Bed | 1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 Super King Bed

8.0 out of 10
Very good
(21 reviews)
  • 164 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Double Beds

1 bedroom, in-room safe, desk, soundproofing

Twin Room, 2 Double Beds

  • 164 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View | 1 bedroom, in-room safe, desk, soundproofing

Junior Suite, 1 Super King Bed, Sofa Bed, Quay View

  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

1 bedroom, in-room safe, desk, soundproofing

Superior Room, 2 Twin Beds, Non Smoking, Balcony (View)

  • 164 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

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About this property

Best Western Plus The Quays Hotel Sheffield

4-star Sheffield hotel walkable to Ponds Forge International Sports Centre
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Best Western Plus The Quays Hotel Sheffield offers 128 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Best Western Plus The Quays Hotel Sheffield provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a vending machine, a front-desk safe, and an elevator. Onsite parking is available (surcharge).

Best Western Plus The Quays Hotel Sheffield has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Best Western Plus The Quays Hotel Sheffield has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 11 2025 to August 30 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Uncovered self parking fee: GBP 8.00 per day
  • Pet fee: GBP 15.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Best Western Plus The Quays Hotel Sheffield Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 298 out of 684 reviews
Rating 8 - Good. 217 out of 684 reviews
Rating 6 - Okay. 98 out of 684 reviews
Rating 4 - Poor. 38 out of 684 reviews
Rating 2 - Terrible. 33 out of 684 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

8/10 Good

Iain

Liked: Cleanliness, staff & service
The hotel was under refurbishment and the bar and restaurant were both closed. I was not informed of this until late on in the booking when rooms in alternative hotels were expensive. The quays area is quite unappealing and boy racers speeding up and down the road on a night is a distraction too
Stayed 3 nights in May 2025

6/10 Okay

D

Traveled with family
Disliked: Staff & service
Reception and leisure staff not very friendly, ac and complimentary water would have been good
Stayed 1 night in May 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the best western quays with my 11 year old son. We had a fab stay in one of the refurbished super king sized rooms. The service was excellent and friendly, the breakfast was plentiful and of an excellent range. The swimming pool was nice. We didn't use the gym but it looked incredible. The location was great, a ten minute walk to the centre through castle gate, a bit run down but very interesting. Some really minor negatives. The refurbishment in the hotel meant it wasn't clear which areas were off limits and we ended up using stairs we weren't supposed to. The pool was small meaning once a couple of people were swimming lengths we felt restricted. Overall a fabulous stay.
Stayed 1 night in May 2025

8/10 Good

Ian, Birmingham

Liked: Cleanliness, property conditions & facilities
Recently renovated rooms are very good. Walk in showers etc. Breakfast room was good and service good. The bar was out of service when I was there as it is being upgraded. I didn't use the gym or pool but I noticed a lot of people visiting to use them so I guess they are very good too.
Stayed 2 nights in May 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay. Modern rooms are a delight. Hotel under renovation, food service was restricted but I ordered in from a list provided at check-in, the front desk couldn’t do anymore for folks. Excellent 👍
Stayed 1 night in May 2025

8/10 Good

Michelle

Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and location. Breakfast was good. Will be even better when the restaurant /bar are reopened as food options are not close by
Stayed 1 night in May 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Very nice room, everything we needed. Great breakfast at extra cost.
Stayed 3 nights in May 2025

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room

What let the hotel down was we had communicated the day before but when we arrived check in was slow and the bar and restaurant was shut!! The rooms are lovely and so clean and comfortable. Breakfast good value for money some pastries would be nice.
Stayed 1 night in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paul Heaton Sheffield

Visited Sheffield for a gig.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Amenities
Had to wait for our room to be ready but was a little early everything else was perfect
Stayed 1 night in May 2025

8/10 Good

Anton

Really good
Stayed 1 night in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a recently refurbished bedroom. Very comfortable bed, luxury bedding and towels, large walk in shower and tastefully furnished bedroom. Very helpful staff and large swimming pool. Will stay in a best western plus again.
Stayed 2 nights in May 2025

6/10 Okay

paul

Business traveler

Is this an asylum seeker hotel?

The hotel felt like an asylum seekers hotel.
Stayed 1 night in May 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay. Free late checkout when signing up to Best Western club so a couple hours spent in the pool. Staff excellent, rooms recently refurbished and room view overlooking the quays. Highly recommended! Thanks
Stayed 1 night in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in May 2025

8/10 Good

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Rajesh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant hotel!!

Excellent. No other words describedthis hotel. The only issue was the restaurant which they had explained and told us of other local places to eat which was great. Would definitely stay again.
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 2 nights in May 2025

8/10 Good

Layla

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent rooms

Very comfortable lovely warm clean rooms the only thing that lets it down is the lengthy wait to get in the room even though booked in the night before should have more staff on at reception at peak times
Stayed 1 night in May 2025

10/10 Excellent

Sara Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in May 2025