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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Relax by the serene pool, surrounded by a minimalist design and lush greenery.
Welcome to our reception area, featuring a long reception desk and a decorative wall with a unique pattern.
Experience the contemporary look of our hotel, situated on a charming cobblestone street.
Relax in a serene outdoor space with a round table and comfortable seating.
Enjoy dining in style with round tables and chairs in a spacious, high-ceilinged room.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Spa

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Hallam University
    ‪3 min walk‬
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • University of Sheffield
    ‪6 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room

7.4 out of 10
Good
(10 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room, 1 Double Bed

8.6 out of 10
Excellent
(74 reviews)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star hotel in Sheffield City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Mercure Sheffield St Paul's Hotel & Spa features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and coffee/tea in a common area. Guests can use the indoor pool at a partner property.

Mercure Sheffield St Paul's Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 468 out of 1006 reviews
Rating 8 - Good. 266 out of 1006 reviews
Rating 6 - Okay. 139 out of 1006 reviews
Rating 4 - Poor. 80 out of 1006 reviews
Rating 2 - Terrible. 53 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark

Traveled with group
Liked: Staff & service, property conditions & facilities
The hotel is a little tired. I stayed 2 nights for Nationals ice hockey tournament. Hotel was great for that purpose. Disappointed that thermal soa wasn't available.
Stayed 2 nights in Apr 2025

8/10 Good

Bryan

Stayed 3 nights in Jan 2025

6/10 Okay

Nimrit

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Clean and comfortable rooms. However the TV was complicated and did not work. We also booked two rooms and one had a poor bathroom which was intended for an elderly or disabled person. I complained and we were moved to a better room. We had dinner on our second night at the hotel and it was very poor sub-standard pub food.
Stayed 2 nights in Apr 2025

8/10 Good

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities
Ideal location, room was ok but when we stayed last year our room was much better. Toilet broke on first flush but was repaired the following day. We could hear the constant motion of the elevator going up and down throughout the night which was annoying.
Stayed 3 nights in Apr 2025

4/10 Poor

Ian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

In decline

The hotel is showing its age and issues pointed out on the last visit still not resolved. I have yet to stay in a decent accor group hotel, tgey just dont seem to care.
Stayed 1 night in Apr 2025

6/10 Okay

nicholas

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities

Good location/ Poor hotel

City centre hotel but all feels a bit tired and in need of an update, disinterested staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Antony

Stayed 1 night in Apr 2025

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness, staff & service
We choose this hotel so we could use and enjoy the spa facilities, unfortunately the thermal spa was out of use and we wasn’t informed of this at check in, which was very disappointing. Otherwise the hotel was a great location, staff were all friendly and helpful. Would definitely stay again if the spa was fully available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Pool was lovely, breakfast good selection. Staff were amazing throughout the whole hotel definately an assett to the hotel. Looking a little tired in places and furniture in reception could do with a clean for stains but is very light colours. Overall would definately rwcommend it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eileen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best experience of being able to sleep and not roast alive. Large bedroom and bathroom. Great breakfast Great central location, Botanical plants in the glass arcade seem to flow into the hotel
Stayed 1 night in Apr 2025

8/10 Good

Richard, Cleveland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine. Really enjoyed our stay
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Mar 2025

6/10 Okay

Vivienne

Traveled with family
Liked: Amenities
Disliked: Property conditions & facilities
This hotel is in desperate need of a make over. Getting a bit tired. Mattress was appalling, could feel the springs. Pool was nice and great location.
Stayed 1 night in Apr 2025

6/10 Okay

Olivia

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

Dan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Katy

Traveled with family
Liked: Staff & service
Pool brill for us but the room had a few issues one being the water didn’t drain in the shower so it came out of the shower door and had to put all towels down
Stayed 1 night in Apr 2025

10/10 Excellent

Geoff

Traveled with family
Liked: Amenities
Great location, good facilities helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Mrs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

ian

Liked: Cleanliness, property conditions & facilities
Nice hotel in a good area of the City.
Stayed 1 night in Apr 2025

6/10 Okay

Mark

Good location, room temperature was way to high
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel with Prime Central location

Excellent Hotel prime central position friendly, modern, clean,large room with king size comfortable bed and pillows. Tea/ coffee provided, fridge, excellent hot power shower.Excellent breakfast buffet style, plenty of variety. Excellent pool dissappointed sauna was out of service. Highly recommend
Stayed 1 night in Apr 2025

8/10 Good

Steven Darren

Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Stayed 2 nights in Mar 2025

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Great stay. The room could have been cleaner and more power sockets in the room would have been good. Apart from that I would stay there again.
Stayed 3 nights in Mar 2025