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Mercure Sheffield St Paul's Hotel & Spa

4.0 star property

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Photo gallery for Mercure Sheffield St Paul's Hotel & Spa

Indoor pool, sun loungers
Exterior
Front of property
Champagne bar
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pool
  • Spa

Explore the area

Map
119 Norfolk Street, Sheffield, England, S1 2JE
  • Sheffield Hallam University
    ‪3 min walk‬
  • Ponds Forge International Sports Centre
    ‪7 min walk‬
  • University of Sheffield
    ‪9 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪29 min drive‬

Room options

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room, 1 King Bed

  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Privilege, Room

In-room safe, desk, blackout drapes, iron/ironing board

Privilege, Room

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Classic Twin Room, 1 Double Bed

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite, 1 King Bed, Non Smoking

  • City view
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mercure Sheffield St Paul's Hotel & Spa

4-star hotel in Sheffield City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a bar/lounge, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Sheffield St Paul's Hotel & Spa offers 169 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Naturelle. Services include facials, body wraps, body treatments, and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
In addition to a full-service spa, Mercure Sheffield St Paul's Hotel & Spa features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers spa services, a terrace, and coffee/tea in a common area. Guests can use the indoor pool at a partner property.

Mercure Sheffield St Paul's Hotel & Spa is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
The Yard at St. Pauls - This restaurant specializes in British cuisine and serves lunch and dinner.
The Champagne Bar - Onsite Champagne bar.
24-hour room service is available.

Languages

English, French, Greek, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily continental breakfast available 6:30 AM to 9:30 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Champagne Bar
  • The Yard at St. Pauls

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 14 2025 to April 30 2025 (dates subject to change):
  • Sauna
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
The listed facilities fee is charged per adult, per entrance, to access the pool area. Children under 16 years old are allowed in the pool when accompanied by an adult, to a maximum of 2 children per adult. Adults must be in the water to actively supervise children.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Mercure Sheffield
Mercure Hotel St Paul's Sheffield
Mercure Sheffield St Paul's
Mercure Sheffield St Paul's Hotel
Mercure St Paul's
Mercure St Paul's Hotel
Sheffield St Paul's Hotel
St Paul's Hotel Sheffield
St Paul's Mercure Hotel
St Paul's Mercure Hotel Sheffield
Mercure Sheffield St Paul's Hotel Spa
Mercure Sheffield St Paul's &
Mercure Sheffield St Paul's Hotel & Spa Hotel
Mercure Sheffield St Paul's Hotel & Spa Sheffield
Mercure Sheffield St Paul's Hotel & Spa Hotel Sheffield

Mercure Sheffield St Paul's Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 454 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 83 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Laura

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Room great, shower not so much!

Decent stay, the room was spacious and clean, but the shower didn't have any warm water. The bath in the room gave very hot water, but not the shower!! We did report this to the reception person as we checked out, but FYI - room 424 did not have hot water in the shower!
Stayed 1 night in Feb 2025

8/10 Good

Eseoghene

Liked: Cleanliness, staff & service, room comfort
It was really nice but a lot of utilities in the room were quite outdated but service was good
Stayed 1 night in Feb 2025

10/10 Excellent

Hossen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and recommended
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sheffield Marcure

Comfortable, clean, good location and nice atmosphere. Nice cocktails.
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Stayed 1 night in Feb 2025

10/10 Excellent

Damien

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.clean and friendly staff.
Stayed 1 night in Feb 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, room comfort

One night stay

Beautiful lobby and bar reception area.The rooms are showing there age though .Im guessing they haven’t been refurbished since the hotel opening in 2006.Still very clean and comfortable.Id argue this hotel is the best location possible in the city.Safe and vibrant location with beautiful surroundings.
Stayed 1 night in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central and convenient for work and pleasure.
Stayed 1 night in Jan 2025

10/10 Excellent

norman

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Martin

Business traveler
Disliked: Staff & service, room comfort

Not recommended - unfriendly staff

Terrible hotel - poor customer service - arrived slightly early - asked if room ready - told quite firmly no and to go away and come back at check in time - no offer to store baggage or use other facilities - tired furnishings - breakfast mediocre - permeating smell of stale fried food throughout - attending conference - thin partitions with what sounded like a party going on in one area - organisers constantly having to ask staff to ‘turn the noise down’
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top Sheffield city Centre hotel.

Always a guaranteed good quality visit. Parking arrangements rather complicated but hotel staff very helpful to complete parking booking.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

IVAYLO

Stayed 1 night in Oct 2024

10/10 Excellent

Jamie Kerr

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Gillian

Stayed 1 night in Jan 2025

8/10 Good

Bernadette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One nights stay

Nice and quiet hotel, our room was big, spacious, clean with a view overlooking the centre and the church. Close to all shops, restaurants and bars.
Stayed 1 night in Jan 2025

8/10 Good

Tony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great staff, but no wifi on second floor for some random reason.
Stayed 4 nights in Jan 2025

10/10 Excellent

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good convenient location for a meeting and access to the station. Very nice room and pleasant public areas including a nice quiet bar area.
Stayed 1 night in Jan 2025

8/10 Good

Nana Kwakye

Stayed 2 nights in Jan 2025

10/10 Excellent

Craig

Stayed 1 night in Dec 2024

6/10 Okay

Lisa

Liked: Cleanliness, property conditions & facilities, room comfort

Average as always

Went to the Champagne Bar and asked for a glass of champagne to be told ‘we don’t have any’ I made a light hearted comment about it being a champagne bar to which the staff member said ‘I only work here’! Ordered a tuna sandwich which came on quite dry cheap supermarket type loaf. Expected better in a 4* hotel. Room was ok but only one packet of biscuits and no water. On each visit here I always hope for improvement and am constantly disappointed. It’s well located and looks nice but that’s it. Not sure I’ll bother again.
Stayed 1 night in Jan 2025

8/10 Good

Jane

As an older person I really struggled with the subdued lighting in the room. Also the heating control was not easy to follow not a strong internet connection on the second floor. The staff where excellent as was the breakfast
Stayed 1 night in Jan 2025

6/10 Okay

TERENCE

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Advertise as a “Spa Hotel” didn’t expect to have to pay £10 pp per visit on top of the room rate. Very disappointing
Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service
Great stay in a disable room apart from house keeping forgot hand wash but there was shower gel and moisturiser in wet area so managed and use own anti Bac gel The Hotel couldn’t do enough for every one especially this morning when Sheffield city centre was covered in snow. We’ll return thank you
Stayed 1 night in Jan 2025

6/10 Okay

T'r

Stayed 1 night in Jan 2025