Mercure Sheffield Kenwood Hall & Spa

4.0 star property

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Photo gallery for Mercure Sheffield Kenwood Hall & Spa

Exterior
Business center
Breakfast and dinner served
Garden
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Gym
  • 24/7 front desk
$93
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
Kenwood Road, Sheffield, England, S7 1NQ
  • University of Sheffield
    ‪3 min drive‬
  • Sheffield Hallam University
    ‪4 min drive‬
  • Sheffield City Hall
    ‪4 min drive‬
  • Doncaster (DSA-Sheffield)
    ‪37 min drive‬

Room options

Classic Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed

8.0 out of 10
Very good
(50 reviews)
  • 192 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Privilege, Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 292 sq ft
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 King Bed, Balcony

7.0 out of 10
Good
(4 reviews)
  • 325 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds (Superior)

7.6 out of 10
Good
(9 reviews)
  • 274 sq ft
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 Twin Bed

  • Sleeps 2
  • 1 Twin Bed

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About this property

Mercure Sheffield Kenwood Hall & Spa

4-star hotel in Nether Edge
Along with a full-service spa, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Mercure Sheffield Kenwood Hall & Spa offers 114 accommodations with safes and hair dryers. Beds feature premium bedding. 34-inch plasma televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Kenwood Spa. Services include hot stone massages, facials, body wraps, and body scrubs.
In addition to a full-service spa, Mercure Sheffield Kenwood Hall & Spa features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 11 meeting rooms. This business-friendly hotel also offers spa services, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

Mercure Sheffield Kenwood Hall & Spa is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Lakeview Restaurant - This restaurant serves breakfast and dinner.
Lakeview Bar - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 18.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lakeview Bar
  • Lakeview Restaurant

Things to do

  • Archery
  • Full-service spa
  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 11 meeting rooms
  • Business center

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator (19 inch wide door)
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1845
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch plasma TV with cable channels

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 18.95 per person
  • Self parking fee: GBP 5.00 per day
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Sheffield Kenwood Hall Hotel
Kenwood Hall Hotel
Kenwood Hall Hotel Sheffield
Kenwood Hall Sheffield
Hotel Kenwood Hall
Mercure Kenwood Hall Hotel
Mercure Sheffield Kenwood Hall
Mercure Kenwood Hall
Hotel Mercure Sheffield Kenwood Hall & Spa Sheffield
Sheffield Mercure Sheffield Kenwood Hall & Spa Hotel
Hotel Mercure Sheffield Kenwood Hall & Spa
Mercure Sheffield Kenwood Hall & Spa Sheffield
Kenwood Hall
Best Western Plus Sheffield Kenwood Hall Hotel Spa
Best Western Plus Kenwood Hall Hotel
Mercure Sheffield Kenwood Hall
Mercure Sheffield Kenwood Hall & Spa Hotel
Mercure Sheffield Kenwood Hall & Spa Sheffield
Mercure Sheffield Kenwood Hall & Spa Hotel Sheffield

Mercure Sheffield Kenwood Hall & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 307 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 192 out of 1004 reviews
Rating 4 - Poor. 115 out of 1004 reviews
Rating 2 - Terrible. 78 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Paula

Traveled with partner
Liked: Amenities, property conditions & facilities
It was a tale of two halves. Nicky and Lisa on reception were really helpful and pleasant, as were the other staff we interacted with, but housekeeping let the side down. Lipstick marked glasses and a less than pristine bath on arrival; our cups weren't refreshed but towels were (even though we didn't ask for them) on the second day. It is a lovely spot though.
Stayed 2 nights in May 2025

10/10 Excellent

Mr M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable hotel with friendly staff

Very relaxed and easy with a seriously comfortable bed. Friendly staff, very clean room.
Stayed 1 night in Jun 2025

8/10 Good

Madeleine

Traveled with family
Liked: Staff & service
The staff were all very welcoming to our children. Kelly went out her way to help us with our luggage as we were leaving. The room was very spacious even with our double pram and travel cot in the there as well. The only two bits that were disappointing were the ants by the pancake machine for breakfast and the room was tired, it needs a refurb!
Stayed 2 nights in May 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness
Staff amazing…..
Stayed 1 night in May 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nicky on reception

Brilliant team on reception, Nicky was so friendly, welcoming and fun. She created a great atmosphere
Stayed 1 night in May 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Family break

It is a lovely hotel in a great location. It is a bit worn, the shower door didn’t close properly however the shower was fab. Bed was huge and comfortable. Breakfast was excellent with lots of choice. Staff were very friendly. There was a wedding on and the music was loud when trying to get to sleep but wasn’t really a big problem.
Stayed 1 night in May 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel & gardens; excellent location & value.
Stayed 1 night in May 2025

10/10 Excellent

Guy

Stayed 1 night in May 2025

6/10 Okay

Mr James

Liked: Staff & service

Average stay

Staff very friendly but hotel was very average and not what I expected from a Mercure hotel… room offered free minibar but only a can of Pepsi and a can of Diet Pepsi in it…
Stayed 1 night in May 2025

4/10 Poor

John

Disliked: Property conditions & facilities, room comfort

Not the best…

Looks nice from the outside. That’s as far as it goes. Rooms are a shambles / very tired. Local authority housing unsavoury characters in hotel doesn’t help either.
Stayed 1 night in May 2025

4/10 Poor

David

Disliked: Cleanliness, staff & service, property conditions & facilities

Room condition report. Bad.

Initially the room was adequate. On inspection Room 301 is dated requires significant repainting; filling and caulking in many places and round shower and bath. I gave a full written report to the Housekeeping manager. The was NOT CLEANED at all no change of Towels and Bed not made on the Monday 19th May of our 3 night stay. I have requested a Reund.
Stayed 3 nights in May 2025

10/10 Excellent

Ella

Stayed 1 night in May 2025

6/10 Okay

Urmisha

Traveled with family
Disliked: Cleanliness
Lovely hotel exterior and grounds but the room and bathroom need a good update. Lots of little moths in the room which needs looking into.
Stayed 2 nights in May 2025

10/10 Excellent

Claire

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful gardens and lake ,staff very friendly and helpful
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just the one night. Comfortable, friendly and helpful staff. Definitely worth the price. I recommend this hotel
Stayed 1 night in May 2025

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant position in Sheffield, exceptionally helpful staff
Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

April

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is basically fawlty towers. We ordered lunch which came to £45 and the majority was inedible including coleslaw with a skin on top from how long it had been left out. The spa is extremely run down and we were refused robes despite having treatments booked. Nobody seemed to know what was going on and were as confused as we were. All of this was topped off by the dog a few rooms down which had been left alone in the hotel room and barked constantly. I had 3 hours sleep due to the “double bed” actually being two singles of different heights pushed together and the one I slept on was on a slant so I spent the night being rolled in to the gap between the two beds. Would never stay here again and if I hadn’t have been so tired this morning leaving I’d have raised it with reception
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fiona

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely

Very comfortable stay. Friendly staff. Thank you for the room upgrade. A nice surprise.
Stayed 1 night in Apr 2025

8/10 Good

Guy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Richard

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Had an issue with no hot water and power outage
Stayed 2 nights in Apr 2025