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Best Western Plus The Quays Hotel Sheffield

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus The Quays Hotel Sheffield

In-room safe, desk, iron/ironing board, free WiFi
Exterior
Indoor pool
Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Gym
  • Pool
  • Parking available
  • Bar
    Bar
  • Pet friendly
    Pet friendly

Explore the area

Map
Victoria Quays, Furnival Road, Sheffield, England, S4 7YB
  • Ponds Forge International Sports Centre
    8 min walk
  • O2 Academy
    10 min walk
  • Sheffield Hallam University
    10 min walk
  • Doncaster (DSA-Sheffield)
    37 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Room amenity

Standard Room, 1 Double Bed, Accessible, Non Smoking

  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking, View

Room amenity

Standard Room, 2 Twin Beds, Non Smoking, View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking, Balcony

Room amenity

Superior Room, 1 Double Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, View

Room amenity

Standard Room, 1 Double Bed, Non Smoking, View

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room amenity

Standard Room, 1 Double Bed, Non Smoking

  • 164 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 164 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Room amenity

Standard Room, 2 Twin Beds, Non Smoking

  • 164 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite, 1 King Bed, Non Smoking

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking, Balcony

Room amenity

Superior Room, 2 Twin Beds, Non Smoking, Balcony

  • 164 sq ft
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Novotel Sheffield Centre

Pool
Pet friendly
Free WiFi
Restaurant
4.2 out of 5, Very Good, (1005)
The price is $70
per night
$84 total
includes taxes & fees
Dec 8 - Dec 9
Novotel Sheffield Centre

About this property

Best Western Plus The Quays Hotel Sheffield

4-star Sheffield hotel walkable to Ponds Forge International Sports Centre
An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Best Western Plus The Quays Hotel Sheffield offers 128 accommodations with safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sheffield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Best Western Plus The Quays Hotel Sheffield provides a sauna and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This business-friendly hotel also offers a front-desk safe and an elevator. Onsite parking is available (surcharge).

Best Western Plus The Quays Hotel Sheffield has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Best Western Plus The Quays Hotel Sheffield has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 8 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 12 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to January 2 2025 (dates subject to change):
  • Fitness facilities
The property will be renovating from November 11 2023 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 12 for adults and GBP 6 for children
  • Uncovered self parking fee: GBP 8.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

The Quays Hotel Sheffield
Best Plus The Quays Sheffield
Best Western Plus Quays Hotel
Best Western Plus The Quays Hotel Sheffield Hotel
Best Western Plus The Quays Hotel Sheffield Sheffield
Best Western Plus The Quays Hotel Sheffield Hotel Sheffield

Best Western Plus The Quays Hotel Sheffield Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 218 out of 520 reviews" "
Rating 8 - Good. 169 out of 520 reviews" "
Rating 6 - Okay. 73 out of 520 reviews" "
Rating 4 - Poor. 33 out of 520 reviews" "
Rating 2 - Terrible. 27 out of 520 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in a refurbished room, very clean and spacious. Fridge in room which was handy. Nice view of the quay.
Stayed 1 night in Aug 2024

2/10 Terrible

Saeed

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vinod

Stayed 4 nights in Aug 2024

10/10 Excellent

Guy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used this hotel for the family. Grandkids enjoyed the pool. Ease to walk to city to find plenty of restaurants Staff were friendly and efficient
Stayed 1 night in Aug 2024

8/10 Good

Zoe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant enough.
Pleasant enough.
Stayed 1 night in May 2024

10/10 Excellent

Rachel, Staveley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I are regulars at this hotel, but on this occasion, we introduced it to our friends for a joint stay. We were so pleased they felt the same! It’s situated in a great location- it feels like another world away from the city with its tranquil quayside and narrow boats but it’s still a walkable distance away. We were aware of renovations going on but there was very little sign of them over the weekend. The rooms were great with a decking/ balcony and garden table with chairs overlooking the quay. A fridge in the room would have been an added bonus but we managed ok. We utilised the gym and swimming pool to the max- there was some great equipment on offer and helpful staff. We are locally ( True Loves) on the quayside for pizza, which always has a home from home vibe. However, we had breakfast at the hotel, which was great value for money. It catered for vegans, vegetarians and the meat eaters in our party, with plenty of choice. The staff were attentive and the view was wonderful. We will definitely be returning.
Stayed 1 night in Aug 2024

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Keyvan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Philippe

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
avoid
Extensive building works made it impossible to sleep, the staff were smug and unhelpful. they said they would refund two nights as we had to leave and book another hotel, but haven't bothered to do it. Terrible customer service, won't stay with best western again.
Stayed 4 nights in Jul 2024

10/10 Excellent

anna

Stayed 3 nights in Jul 2024

8/10 Good

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value hotel but go elsewhere for evening meal
Hotel was all fine, they are in the process of refurbishing it- we had an old style room so it was slightly tired but who cares. Comfortable and clean. The pool was also a bit tired but good size and very nice to have sauna and steam. Changing room showers should be next on the upgrade list! Restaurant was poor. Menu like going back to the 90s (deep dish pizza?) Very unimaginative. No wonder there wasn’t anyone else there! Service was still very slow though- despite having no other customers, our server was not attentive. I’m sure we would have ordered way more drinks etc if she’d only been more present. Breakfast, on the other hand, was GREAT. lovely attentive staff and good selection of food. Thanks
Stayed 1 night in Jul 2024

6/10 Okay

Janice

Stayed 1 night in Jul 2024

6/10 Okay

Janice

Traveled with pets, Traveled with family
Liked: Cleanliness
The hotel is being renovated and that is made clear when booking. The noise does affect your stay if you wish to use your room during the day, however there are places to sit in the bar area or go for a swim. The old rooms are ok, clean and passable the new room my daughter was in looked lovely but had teething issues, sticking toilet flush and ill fitting room door that had to be pulled shut making it noisy. The staff were very nice and were trying their best in what must be challenging circumstances
Stayed 1 night in Jul 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Tas

Stayed 1 night in Jul 2024

8/10 Good

Will

Liked: Cleanliness, staff & service, property conditions & facilities
Really great place to stay for budget no nonsense functional stays. Fantastic for ponds forge swimming meets and lots of car parking
Stayed 1 night in Jul 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Nice room overlooking quayside. Nice pool and leisure facilities and really nice breakfast
Stayed 1 night in Jul 2024

6/10 Okay

Will

Traveled with partner
Liked: Amenities, property conditions & facilities
We stopped on a Friday night. The room was clean and the bed very comfortable. Unfortunately we seemed to be next to a supplies room and we were woken early 6am(ish) by the door opening and closing and loud talking by the staff. Unfortunately too we had guests staying as a group in several rooms also up early talking loud and slamming doors as they went from room to room. We don’t blame the hotel on that. We mentioned it to the receptionist upon checkout. She just said we will have a word with them.
Stayed 1 night in Jul 2024