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The Shore Club Wisconsin, Ascend Hotel Collection

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Shore Club Wisconsin, Ascend Hotel Collection

Dining
Indoor pool, seasonal outdoor pool
Free WiFi, bed sheets
Free WiFi, bed sheets
Dining

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
276 Victorian Village Drive, Elkhart Lake, WI, 53020
  • Farmers Market
    5 min walk
  • Elkhart Lake Public Library
    6 min walk
  • Skip Barber Driving School
    5 min drive
  • Oshkosh, WI (OSH-Wittman Regional)
    53 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Shore Club Wisconsin, Ascend Hotel Collection

Elkhart Lake hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a poolside bar, a coffee shop/cafe, and a spa tub are onsite. Housekeeping is available on request.
The Shore Club Wisconsin, Ascend Hotel Collection offers 49 air-conditioned accommodations with coffee/tea makers and complimentary toiletries. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

This Elkhart Lake hotel has its very own private beach. In addition to a seasonal outdoor pool, The Shore Club Wisconsin, Ascend Hotel Collection provides an indoor pool and a spa tub. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This Elkhart Lake hotel also offers a library, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

The Shore Club Wisconsin, Ascend Hotel Collection is a smoke-free property.

The Shore Club Wisconsin, Ascend Hotel Collection has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Boat
  • Indoor pool
  • Library
  • Seasonal outdoor pool
  • Spa tub
  • Table tennis

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive lockbox information
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, lockbox

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The seasonal pool will be open from June to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

The Shore Club Wisconsin, Ascend Hotel Collection Hotel
The Shore Club Wisconsin, Ascend Hotel Collection Elkhart Lake

The Shore Club Wisconsin, Ascend Hotel Collection Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 49 out of 109 reviews" "
Rating 8 - Good. 24 out of 109 reviews" "
Rating 6 - Okay. 14 out of 109 reviews" "
Rating 4 - Poor. 13 out of 109 reviews" "
Rating 2 - Terrible. 9 out of 109 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Glenda

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful surroundings
Stayed 3 nights in Jul 2024

8/10 Good

Sandra

Liked: Staff & service, property conditions & facilities
While the property was beautiful, I expected a little bit more from this caliber of hotel. For example, the walls were very thin in my hotel room, and I could hear the TV from the next-door room as well as a crying child most of the night. Apparently, there was a fitness center that was not functioning.
Stayed 1 night in Jul 2024

4/10 Poor

Kevin

Disliked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, poorly maintained yet very expensive.
Despite an awesome location, Shore Club is one of the worst stays I've had at any price yet I paid $375 a night. I was told I could check in early, but when I got there, they said the cable provider was doing things so we had to wait. Then they told us we can't park in the lot because it is reserved for condo owners. They pointed us towards a first come first served public parking area. We had to finds street parking in a busy resort area. The hallways were a dank dark blue and led us to our very musty room. There was no way to call the front desk because it was abandoned. The sheets felt like cardboard, the bed horrible, and lighting in the room was inexplicable poor with a range of 5000K LED desk lamps and regular incandescent which made it hard to have them all on at the same time. The room had zero character or comfort. I was awakened at 3 am by somebody stumbling around the room above us as there is no sound insulation anywhere. In the morning I had to make a pot of coffee in the "breakfast library" myself because there was no one to be found even though the sign told me to "ask front desk attendant" if something needed to be replenished. There was no maid service but I did find towels in the "CLOSED" exercise room which was converted to store clean linens and towels on the floor and piled on the exercise equipment. This is a dump taking prime rates from a captive audience attending events at Road America. Here us a typical photo you can expect.
Security?
Stayed 2 nights in Jul 2024

2/10 Terrible

Kathrina, orland park

Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Where’s the staff?
Great location. Good rooms. Our checkin was not good. We told them we would be very late. When we arrived at 11:30pm, the lobby was open but no one was there. We called multiple phone numbers and none of them worked. Eventually a guy pitched up and told us he’d left our keys at the entrance. They hadn’t given any instructions in this regard, and it was dark so we didn’t see it.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel in perfect location!
Stayed 1 night in Jun 2024

2/10 Terrible

Tyler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Subpar
Smelly, bad breakfast. Room looked okay. No tv remote when tv was left on when we arrived. The building I think is attached to an old church and creaked a bit. Okay service when we checked in. No service when we checked out.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Stayed 2 nights in May 2024

2/10 Terrible

Matthew

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
First the staff could not confirm the reservation. Wanted to charge me even though it was pre paid was quoted a different amount than advertised. Second I get it’s off seasons but why stuff is on the second floor? The pool had no towels the fitness center was closed and full of crap. They said the was a confidential breakfast but it was granola bars and bananas. The coffee machine wasn’t even turned on. Upon checkout no one was even around. Place is terrible
Stayed 1 night in May 2024

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
The lake is beautiful. The food and restaurants are lovely
Stayed 1 night in Apr 2024

2/10 Terrible

Cheryl

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The advertising was a lie!!!!! No hot tub, no restaurants, no staff after 8, no bar, no free continental breakfast, parking was ridiculous, no microwave, poorly lit. Very expensive for NOT having what they claimed to have.
Stayed 1 night in Apr 2024

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and comfortable king sized bedding. Walk in shower and two spray heads, one hand held was great. Hotel location was waling dustance to dining and shops.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2023

6/10 Okay

Spencer

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
The place is great and you can’t beat the location, but there is no soundproofing at all. I could hear the conversations in the next room over like I was in the room with them. This means everything your neighbors do, from snoring to chatting to getting down and dirty, you will get to be a part of. Every door that opens and closes and every footstep above and beside, is a chance to wake up.
Stayed 4 nights in Sep 2023

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely grounds, pristine lake!
The grounds are beautiful. The lake is stunning and pristine. Staff are friendly and helpful. Rooms are ok, clean but not luxurious. The hotel is pet friendly which is awesome. I recommend this hotel and it's wonderful location!
Stayed 4 nights in Aug 2023

6/10 Okay

Raquel

Traveled with group
Liked: Cleanliness, property conditions & facilities
First off this is a quiet, quaint, peaceful place that is a bit whimsical and boutique like. The lake is beautiful and the little town is cute with the little restaurants and shops. The room was very clean. The negatives are the parking. You cannot park next to where the rooms are, the lot is reserved for other properties so you have to park on the opposite end of the building where you need a different key to enter, but they do not give you that key so that’s an issue. The beds are very uncomfortable. They need to be replaced because there are large dips in the middle of them from overuse. The food that is offered is just “okay”, it is nothing special. The best items were the pot stickers and the cheese curds. The Social and the Tiki bar both were just adequate. There were about 20-30 bees at the different tables at the tiki bar which is sort of an issue. Two of us were stung. The bathrooms at the outdoor pool are very dirty and if you want to shower post lake or pool there, good luck because the water pressure isn’t more than a sprinkle. The pools are heated and the hot tub is a nice temperature. The staff was not the most helpful, I felt like a bit of an inconvenience at times. The bartender at the social was drinking the entire time we were there which is whatever, but he was mixing up drinks and making things incorrectly. The office staff were the most helpful and pleasant of the entire property.
Stayed 2 nights in Aug 2023

8/10 Good

Terrina

Traveled with family
Liked: Cleanliness, staff & service
Great location, beautiful scenery. Drinks at the Tiki bar are very strong, bartenders not very friendly. The rooms were clean and updated, but the beds were horribly uncomfortable and the walls are so thin you can hear the TV and conversation in the next room and above you making sleep difficult.
Stayed 2 nights in Jul 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very dated property with no services or food amenities. The room was ok but the building needs a lot of work. No room service, no housekeeping. For $300+ per night it was really weak
Stayed 4 nights in Jul 2023

10/10 Excellent

Sandra

Stayed 3 nights in Jun 2023

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the updated room decor, super nice and large outdoor patio! One suggestion I would make is lose the country music at the tiki bar, completely out of place.
Stayed 2 nights in Jun 2023

8/10 Good

lexie

Liked: Cleanliness, property conditions & facilities
BEAUTiful property in serene setting , great for families with beach and pools all within walking distance. new management of property must need some time to work out the kinks but we will be back. bring towels and all necesscities. food and service was not great at tiki bar, they missed meals in our order both times we ate there but I am sure they will get better. overall worth the stay and we will be back.
Stayed 3 nights in Jun 2023

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vintage resort with all the amenities. Walkable town setting with good restaurants.
Stayed 1 night in Jun 2023

8/10 Good

David

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023