Along with concierge services, this hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include express check-in. Housekeeping is available on request.
UrCove by Hyatt Shantou Hi-Tech The Mixc offers 142 accommodations with safes and slippers. This Shantou hotel provides complimentary wireless Internet access. Bathrooms include showers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
UrCove by Hyatt Shantou Hi-Tech The Mixc features concierge services, laundry facilities, and express check-in. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
UrCove by Hyatt Shantou Hi-Tech The Mixc has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Languages
Chinese (Cantonese), Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking options include a garage
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 50 for children
Family friendly
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (on request)
Accessibility
No elevator
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
More
Air conditioning (climate-controlled)
Desk
Laptop workspace
Safe
Window screens
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately CNY 50 for adults and CNY 50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
UrCove by Hyatt Shantou Hi Tech The Mixc
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel
UrCove by Hyatt Shantou Hi-Tech The Mixc Shantou
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel Shantou
UrCove by Hyatt Shantou Hi-Tech The Mixc Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 13 out of 15 reviews
10 - Excellent
13
Rating 8 - Good. 2 out of 15 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 15 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 15 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 15 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
9.8/10
Eco-friendliness
Reviews
10/10 Excellent
kang
Traveled with group, Business traveler, Traveled with family
**Excellent Stay with Outstanding Hospitality – Special Thanks to 小庄!**
My stay at Urcove Hotel was truly enjoyable, thanks to the warm and attentive service. A special shout-out to 小庄 (Xiao Zhuang) at check-in—they were incredibly friendly, sincere, and went above and beyond by providing their WeChat contact for seamless communication during my stay. Having direct access to assistance made me feel well taken care of, and it’s clear the staff genuinely want guests to have a great experience.
The room was comfortable, and the amenities met my needs perfectly. The only minor hiccup was that room service entered despite the "Do Not Disturb" sign, but this was a small issue in an otherwise flawless stay.
Overall, I highly recommend Urcove Hotel, especially for the exceptional hospitality shown by 小庄 and the team. Thank you for making my stay so pleasant—I’d gladly return!
It’s a new hotel and overall experience is great. Just they didn’t expect max capacity for the Easter long weekends we stayed and under staffed, even they are trying to be helpful. Overall I would come again given beds are very comfortable and service is excellent.
This is a very confortable and clean hotel. It is well located. Breakfast offers western food. Room is relatively spacious. Complementary drinks and soda are offered free of charge. Access through taxi is not ease as the English name is not found at Didi app. My taxi driver drove me to a wrong one. In overall, I highly recommend it.