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The Q Hotel

3.0 star property

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Photo gallery for The Q Hotel

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Restaurant
Bar (on property)
Reception
Deluxe Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
$132
includes taxes & fees
Sep 29 - Sep 30

Explore the area

View in a map
12 Queens Road, Shanklin, England, PO37 6AN
  • Shanklin Old Village
    ‪4 min walk‬
  • Shanklin Chine
    ‪4 min walk‬
  • Shanklin Beach
    ‪5 min walk‬
  • Southampton (SOU)
    ‪75 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Basic Single Room

Basic Single Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Basic Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Signature Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Double or Twin Room

  • Water view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Superior Double Room

8.8 out of 10
Excellent
(3 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | 1 bedroom, premium bedding, blackout drapes, iron/ironing board

Standard Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

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About this property

The Q Hotel

3-star Shanklin hotel with coffee shop/cafe
A full-service spa, a bar/lounge, and a sauna are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services.
The Q Hotel offers 31 accommodations with hair dryers and portable fans. Beds feature premium bedding. 41-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

In addition to a full-service spa, The Q Hotel features a sauna and a seasonal outdoor pool. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Shanklin hotel also offers spa services, a garden, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.

The Q Hotel has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Bar - This bar serves lunch only. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 5 to 15 for adults and GBP 5 to 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Bar

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • No elevator

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in fee: GBP 10 for check-in between 9:00 PM and 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
  • Dining venue(s)

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 25 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 5 to 15 for adults, and GBP 5 to 7.50 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-in fee: GBP 10 for check-in between 9:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 01
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

The Q Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 64 out of 146 reviews
Rating 8 - Good. 54 out of 146 reviews
Rating 6 - Okay. 18 out of 146 reviews
Rating 4 - Poor. 7 out of 146 reviews
Rating 2 - Terrible. 3 out of 146 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roy

Liked: Cleanliness, property conditions & facilities
Stayed 14 nights in May 2025

10/10 Excellent

Ray

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of team, well managed and nothing too much trouble. We paid for the upgraded room and it was very comfortable, quiet and a sea view, well worth it. Sometimes hot water in the shower was an issue but had a bath instead. Dining room and bar area very modern and a lovely place to eat breakfast and sit and chat.
Stayed 7 nights in May 2025

8/10 Good

Kerem

Stayed 2 nights in May 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were amazing hotel was gorgeous vreakfast was delicious and hotel was close to all amenities loved it
Stayed 1 night in May 2025

10/10 Excellent

Lucy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel, we would definitely return!

The hotel was lovely, very modern, gorgeous décor and impeccably clean. The staff were very helpful and friendly. Great location in Shanklin, only a street away from the lift which takes you down onto the beach and only a short walk to restaurants, gift shops and the local convenience shop. I would recommend the Q Hotel if you are planning on visiting Shanklin :-)
Stayed 2 nights in May 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking to the beach. Staff was friendly and helpful.
Stayed 3 nights in May 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was cleam staff friendly
Stayed 2 nights in May 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, room comfort

****

Very good value for money, clean and very comfortable very friendly service great.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel! Everything looked brand new and the bed was very comfortable. I stayed for one night and it was perfect. Great location, lovely staff and great value.
Stayed 1 night in Apr 2025

10/10 Excellent

Chi Hung Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

roopna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area and clean an modern hotel staff are very helpful and welcoming ... only downfall was the restaurant was closed when it wasnt stated prior it will be. Otherwise breakfast was really nice... comfy and clean rooms but very surprised to see the bathroom sink out in the bedrooms and even that wasnt stated anywhere on the hotel page when booking and that was something i know i didnt like about the room. Otherwise its a beautiful hotel. The hot tub an sauna was really nice but take note the hot tub is outside on the deck but in a private area. Overall definitely recommended
Stayed 3 nights in Apr 2025

10/10 Excellent

Madhuja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely place. We were lucky to have the place to ourselves. Hot tub and sauna readily available. 5 min walk to Shanklin beach. Would like to have access to bar/ drinks/ light bites all day would be a bonus.
Stayed 2 nights in Apr 2025

8/10 Good

Spencer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with tidy rooms.Very close to the beach front and also tge shops.
Stayed 2 nights in Apr 2025

10/10 Excellent

stewart

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely family run hotel that made me feel very welcome, very attentive and happy to have a chat. Room was a good size overlooking the front so I had a sea view, only a 2 minute walk from the Chine and 5 minutes from town. Would like to visit agin in the summer for the outside pool!
Stayed 2 nights in Mar 2025

10/10 Excellent

Anne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing gem of a place, can't fault it,clean. Comfortable, warm, the owners were welcoming, like been in a luxury hotel well recommended, thanks
Stayed 4 nights in Dec 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic little hotel. Fresh, clean and cosy interior. I was the only one staying in the hotel but the staff couldn't have been anymore friendly. Out of the 30+ hotels I've stayed at this year, this is by far the best nights sleep I've had out of them all. 10/10
Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely super-king size bed, super friendly staff, clean modern boutique style hotel.
Stayed 2 nights in Nov 2024

8/10 Good

James, Lichfield

Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Stayed 2 nights in Nov 2024

4/10 Poor

Juliette

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mary Beth

Stayed 3 nights in Sep 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so good. I definitely recommend it.
Stayed 1 night in Oct 2024

8/10 Good

Elayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wee break

A lovely hotel... comfortable rooms and a great breakfast... even managed a dip in the pool... very invigorating!
Stayed 1 night in Oct 2024