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The Langham, Shanghai, Xintiandi

5.0 star property

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Photo gallery for The Langham, Shanghai, Xintiandi

Exterior
Premier King Room | View from room
View from room
3 restaurants, lunch, dinner served; Mediterranean cuisine
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
$196
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
No.99 Madang Road, Luwan District, Shanghai, Shanghai, 200021
  • Place, Xintiandi Style Shopping Centre
    ‪9 min walk‬
  • Place, The Bund
    ‪3 min drive‬
  • Place, Yu Garden
    ‪3 min drive‬
  • Airport, Shanghai (PVG-Pudong Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, in-room safe, individually decorated

Junior Suite

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Twin Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Xintiandi View King Room

Premium bedding, down comforters, in-room safe, individually decorated

Premier Xintiandi View King Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin

View from room

Superior Twin

8.4 out of 10
Very good
(6 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Executive Suite

40-inch LCD TV with digital channels, TV, DVD player

Club Executive Suite

  • 969 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King

Premium bedding, down comforters, in-room safe, individually decorated

Superior King

9.8 out of 10
Exceptional
(25 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive King

View from room

Club Executive King

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club One-Bedroom Suite

Club One-Bedroom Suite | View from room

Club One-Bedroom Suite

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Junior Suite

Premium bedding, down comforters, in-room safe, individually decorated

Club Junior Suite

  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Pool Access, City View

View from room

Studio, Pool Access, City View

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, Club Lounge Access, City View

Presidential Suite, Club Lounge Access, City View | Living room | 40-inch LCD TV with digital channels, TV, DVD player

Presidential Suite, Club Lounge Access, City View

  • 1938 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Chairman Suite

Chairman Suite | Premium bedding, down comforters, in-room safe, individually decorated

Chairman Suite

  • 3714 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Studio

View from room

Club Executive Studio

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe

9.0 out of 10
Wonderful
(7 reviews)
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Executive Twin

Premium bedding, down comforters, in-room safe, individually decorated

Club Executive Twin

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier King Room

Premium bedding, down comforters, in-room safe, individually decorated

Premier King Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

The Langham, Shanghai, Xintiandi

5-star Shanghai hotel, connected to a rail/subway station in Downtown Shanghai
This smoke-free hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
The Langham, Shanghai, Xintiandi offers 355 accommodations with DVD players and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
In addition to a full-service spa, The Langham, Shanghai, Xintiandi features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

6 meeting rooms are available. This luxury hotel also offers a fitness center, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

The Langham, Shanghai, Xintiandi is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Cachet 凯旋 - This restaurant specializes in Mediterranean cuisine. Guests can enjoy alfresco dining (weather permitting).
T‘ang Court 唐阁 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 280 for adults and CNY 145 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cachet 凯旋
  • T‘ang Court 唐阁

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • DVD player
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 291.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 280 for adults and CNY 145 for children
  • Airport shuttle fee: CNY 1100 per vehicle (one-way)
  • Rollaway bed fee: CNY 291.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Langham Hotel Shanghai Xintiandi
Langham Shanghai Xintiandi
Langham Xintiandi Shanghai
Shanghai Xintiandi Langham
Langham Xintiandi Shanghai Hotel
The Langham Xintiandi Shanghai
Langham Shanghai Xintiandi Hotel
The Langham, Shanghai, Xintiandi Hotel
The Langham, Shanghai, Xintiandi Shanghai
The Langham, Shanghai, Xintiandi Hotel Shanghai

The Langham, Shanghai, Xintiandi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 771 out of 1015 reviews
Rating 8 - Good. 191 out of 1015 reviews
Rating 6 - Okay. 35 out of 1015 reviews
Rating 4 - Poor. 9 out of 1015 reviews
Rating 2 - Terrible. 9 out of 1015 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jiaan

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness

Ok but not so ok

I always stay at this hotel whenever I’m in Shanghai because of its location. It’s close to everywhere that I want to go. Great staff, great service. I would have given full score if not for the fact that this hotel is starting to look old and hygiene is not perfect - the bathroom had mildew and looked worn out
Stayed 3 nights in Jun 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel I've ever stayed at. Staff was lovely. I'm going to miss the shower and toilet which were both top quality.
Stayed 7 nights in Jun 2025

10/10 Excellent

Paul

Stayed 2 nights in May 2025

10/10 Excellent

Jin-Peng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Seow Chim

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Whilst service was generally good, the hotel is getting and looking dated and the bathroom though adequate is a little cramp. Lighting in the room is rather dim, can do with more. Location is excellent. Service is okay for a good class hotel. Did not try the restaurant outlets.
Stayed 4 nights in Jun 2025

10/10 Excellent

Crystina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first trip to Shanghai. We booked this hotel since it has a good reputation from where I live. We arrived on a late flight so we were completely exhausted. Francis, at check-in, was extremely considerate and thoughtful to our needs and he made our hotel experience very pleasant from the beginning.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

John

Stayed 4 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with reasonable rates, a Michelin-starred restaurant and beautiful spa.
Stayed 2 nights in May 2025

10/10 Excellent

Zhong

Stayed 10 nights in May 2025

10/10 Excellent

Zhong

Liked: Cleanliness, amenities, property conditions & facilities
House keeper are great
Stayed 8 nights in May 2025

10/10 Excellent

ruoxu, sugar land

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

YING

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’re very happy to stay in Langham Shanghai, super friendly staff and Sicily is very awesome and handles situations. Definitely will be back with my family.
Stayed 4 nights in May 2025

10/10 Excellent

Ambrish

Business traveler
Liked: Cleanliness, staff & service, room comfort

Super experience and central location

This is super hotel and right in shopping and central shanghai
Stayed 2 nights in May 2025

10/10 Excellent

FERDI

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except on check in the staff assumed that my colleague and i were Gay although there was clearly 2 rooms booked on the reservation. sure you can make a mistake but that is the first time i have had some make that assumption in the 18 years i have been travelling. Need to train your staff better and ensure they are not offending people in anyway when there is clear reservations.
Stayed 2 nights in May 2025

8/10 Good

Willem

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Prima staf, vriendelijk attent behulpzaam
Stayed 11 nights in May 2025

10/10 Excellent

Louie S

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love the hotel and Xintindi area. Easy to get to subway and car service (Didi) is always available. Very helpful staff.
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Yu Whei

Stayed 2 nights in May 2025

10/10 Excellent

Yu Whei

Stayed 1 night in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

keli

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Sumiaty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very convenient
Stayed 5 nights in May 2025

8/10 Good

SAMMY N L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025