Pudong Shangri-La, Shanghai

5.0 star property

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Photo gallery for Pudong Shangri-La, Shanghai

Exterior
Suite, 2 Twin Beds (River Wing Lujiazui Suite) | View from room
Bar (on property)
Children's theme room
Miscellaneous

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Air conditioning

Explore the area

Map
33 Fu Cheng Road, Pudong, Shanghai, 200120
  • Oriental Pearl Tower
    ‪7 min walk‬
  • The Bund
    ‪1 min drive‬
  • Yu Garden
    ‪3 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪35 min drive‬

Room options

Grand Tower Premier 1 King

  • 581 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Tower Premier 2 Twin

  • 689 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

River Wing Horizon Club Room 2 Twins

  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

River Wing Horizon Bund Room 1 King

  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Grand Tower Horizon Executive 1 King

  • 484 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Tower Grand Bund View Suite King

  • 689 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Grand Tower Skyline Room 1 King

  • 485 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

River Wing Horizon Club Room 1 King

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Tower Pearl Bund View Suite King

  • 1012 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

River Wing Horizon Suite 1 King

  • 883 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

River Wing Horizon Suite 2 Twins

  • 883 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

River Wing Horizon Bund Room 2 Twins

  • 441 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Grand Tower Skyline Room 2 Twins

  • 485 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Grand Tower Horizon Premier Suite 2Twins

  • 861 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Tower Horizon Premier Bund 1 King

  • 581 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Suite (Specialty, River Wing)

  • 2185 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite (Grand Tower)

  • 2164 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Twin Beds (Grand Tower Horizon)

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Suite, 1 King Bed (Grand Tower, Grand Premier)

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (River Wing Huangpu Suite)

  • 1744 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Twin Beds (River Wing Lujiazui Suite)

  • 1744 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Suite (Grand Tower, Diplomat)

  • 1593 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Tower Executive Room 1 King

  • 485 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Tower Executive Room 2 Twins

  • 485 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

River Wing Deluxe Room 1 King

  • 441 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

River Wing Deluxe Room 2 Twins

  • 441 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

River Wing Deluxe Bund View 1 King

  • 441 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

River Wing Deluxe Bund View 2 Twins

  • 441 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

River Wing Deluxe Bund Twin

  • Sleeps 2
  • 2 Twin Beds

River Wing Horizon Club King

  • Sleeps 3
  • 1 King Bed

River Wing Horizon Suite King

  • Sleeps 3
  • 1 King Bed

Grand Tower Skyline Twin Room

  • Sleeps 2
  • 2 Twin Beds

River Wing B.Duck Component Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

River Wing Horizon Bund King

  • Sleeps 3
  • 1 King Bed

River Wing Deluxe King

  • Sleeps 2
  • 1 King Bed

Grand Tower Executive Twin

  • Sleeps 2
  • 2 Twin Beds

River Wing Deluxe Twin

  • Sleeps 2
  • 2 Twin Beds

Grand Tower B.Duck Family Theme Room

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

River Wing Deluxe Bund King

  • Sleeps 3
  • 1 King Bed

Grand Tower Pearl Bund View Suite King

  • Sleeps 3
  • 1 King Bed

Grand Tower Premier Twin Room

  • Sleeps 2
  • 2 Twin Beds

Grand Tower Premier King Room

  • Sleeps 3
  • 1 King Bed

River Wing Octonauts Theme Room

  • Sleeps 3
  • 1 King Bed

Grand Tower Grand Bund View Suite King

  • Sleeps 3
  • 1 King Bed

Grand Tower Horizon Executive King

  • Sleeps 2
  • 1 King Bed

Grand Tower Skyline King

  • Sleeps 2
  • 1 King Bed

Grand Tower Horizon Premier Bund King

  • Sleeps 3
  • 1 King Bed

River Wing Horizon Bund Twin

  • Sleeps 2
  • 2 Twin Beds

River Wing Horizon Suite Twin

  • Sleeps 2
  • 2 Twin Beds

Grand Tower Executive King

  • Sleeps 2
  • 1 King Bed

Family Friendly Themed Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

Family Friendly Themed Super Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

Family Friendly Themed Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

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About this property

Pudong Shangri-La, Shanghai

5-star hotel in Downtown Shanghai
This smoke-free hotel features 6 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a steam room are onsite.
Pudong Shangri-La, Shanghai offers 950 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the hotel. 2 indoor swimming pools are on site along with a hot tub. Other recreational amenities include a steam room and a fitness center.

Children under 12 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision.

Guests can pamper themselves with a trip to the onsite spa, which has 9 treatment rooms. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Pudong Shangri-La, Shanghai features a full-service spa, 2 indoor swimming pools, an outdoor tennis court, and a health club. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 12 meeting rooms, and limo/town car service. This luxury hotel also offers a hot tub, a steam room, and multilingual staff.

Pudong Shangri-La, Shanghai is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
YICAFE - This buffet restaurant serves breakfast, lunch, and dinner. Reservations are required.
Gui Hua Lou - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Jade on 36 Restaurant - This restaurant serves lunch and dinner. Reservations are required. Open daily.
YISEA - This restaurant serves lunch and dinner. Reservations are required. Open daily.
Sushi by YISEA - This restaurant serves lunch and dinner. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; CNY 255 for adults and CNY 255 for children
  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Gui Hua Lou
  • Jade on 36 Restaurant
  • Sushi by YISEA
  • YICAFE
  • YISEA

Things to do

  • 2 indoor pools
  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor tennis court
  • Steam room

Family friendly

  • 2 indoor pools
  • Children's toys
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Conference center

Outdoors

  • On the waterfront

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 36 floors
  • Banquet hall
  • Built in 1998
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 23-inch TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 408.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 1500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 255 for adults and CNY 255 for children
  • A late check-out fee will be charged
  • Rollaway bed fee: CNY 408.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pudong Shangri-La
Pudong Shangri-La Hotel
Pudong Shangri-La Hotel Shanghai
Pudong Shangri-La Shanghai
Shangri-La Pudong
Pudong Shangri La Hotel Shanghai
Pudong Shangri-La Shanghai Hotel Shanghai
Shangri La Shanghai
Pudong Shangri-La East Shanghai Hotel
Pudong Shangri La
Pudong Shangri La, Shanghai
Pudong Shangri La East Shanghai
Pudong Shangri-La, Shanghai Hotel
Pudong Shangri-La, Shanghai Shanghai
Pudong Shangri-La, Shanghai Hotel Shanghai

Pudong Shangri-La, Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 559 out of 882 reviews
Rating 8 - Good. 204 out of 882 reviews
Rating 6 - Okay. 68 out of 882 reviews
Rating 4 - Poor. 29 out of 882 reviews
Rating 2 - Terrible. 22 out of 882 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

br

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the stay

Friendly staff, easy check in and check out. Top service.
Stayed 1 night in Apr 2025

10/10 Excellent

edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were EXCELLENT! We travelled as a family and had a wonderful experience in Shanghai staying at this hotel. Buffet offered a wide variety of options and my daughter enjoyed the selection. The water view from our hotel room was amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Shen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Hotel is beautiful and smells pleasant. My advise is to make sure to add breakfast when booking. I booked 3 rooms for this trip. Accidentally left out breakfast for one room. There's no breakfast restaurant around the area.
Stayed 2 nights in Apr 2025

10/10 Excellent

VALTERE, PERTH

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff close to shopping
Stayed 5 nights in Apr 2025

10/10 Excellent

PHILIP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short but sweet

A great hotel for both a long and short stay. The room was prepared very well.
Stayed 1 night in Apr 2025

10/10 Excellent

Craig, Clearwater Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a river view room. Fantastic. Sole staff are a bit abrupt, but I think that’s mainly a cultural thing.
Stayed 1 night in Apr 2025

10/10 Excellent

Gerard, Gloucester

Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Stayed 3 nights in Mar 2025

10/10 Excellent

Wing Chang

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What can i say...its the Shangri La...world famous hotel. The hotel from checking in to the staff was first class. We stayed a few days for a double celebration....daughters birthday and our wedding anniversary. Told them in advance and they decorated our room for our daughter with balloons and a cake, and for anniversary they gave us towel swans. Lovely touch. They collected our luggage and took it up to our room after checking in. Seamless process. The check in desk was super helpful and quick to get is checked in. The hotel itself is stunning and only a short walk from the Pearl TV Tower. Would highly recommend if you want to visit that side of the river. Very affordable rates too over the weekend that we stayed. Asked the concierge for booking a larger car for our ride to the airport. He called up and sourced us a larger car. Cheaper than Didi too. So consider asking for their services if you have a lot of luggage and prams
Stayed 2 nights in Apr 2025

10/10 Excellent

Hui Ching

Traveled with family
Liked: Amenities
Great location, hotel is next to a nice mall that offers affordable food options. The staff at the hotel cafe Gourmet are friendly and cheerful. My family have breakfast there every morning (freshly brewed coffee, tuna roll, sandwiches, cakes). It would be great if the hotel could consider offering airport-hotel shuttle service especially for evening checkin.
Stayed 4 nights in Mar 2025

10/10 Excellent

Wei

Stayed 1 night in Mar 2025

8/10 Good

Gordon, Burpengary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was not the standard of other Shangri la hotels , as it is old and aged. but the location makes up for this and we enjoyed our stay in this hotel.
Stayed 2 nights in Mar 2025

6/10 Okay

Shengyan, KATY

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is not as good as they promote. The facilities are old. The location is convenient.
Stayed 4 nights in Mar 2025

10/10 Excellent

ELLEN PUI KWAN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shanghai la is always my favorite
Stayed 3 nights in Mar 2025

10/10 Excellent

Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and comfortable feel
Stayed 1 night in Mar 2025

10/10 Excellent

Arthur, New York

Stayed 1 night in Mar 2025

10/10 Excellent

Daljeet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Perry, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience! Great value!
Stayed 3 nights in Mar 2025

10/10 Excellent

JAW CHIH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!
Stayed 1 night in Mar 2025

10/10 Excellent

Min-On

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall hotel, typical of the Shangri-La standard. It is right next to Lujiazui an intersection MRT station for Line 2 and 14 which makes it very easy to get to all the major central Shanghai tourist spots. There is a high-end mall, across the street which sites the Ritz, a lifestyle mall in the same side of the street which has great food upstairs and the usual shopping outlets and a Disney store standalone outlet just further down the street. Overall a very comfortable stay. Only comments would be that the curtains appear a bit dated, some parts of the curtain don't really cover the entire window. Having bidets would be a big plus, some parts of the toilet are showing their age but still in good quality. Wouldn't recommend the buffet breakfast unless it happens to be included in your package. We feel it's overpriced for the array of selections and quality but we have high-standards for food so it may be to your fancy if you have a chance. Staff are tip-top. Service is impeccable.
Stayed 2 nights in Mar 2025

8/10 Good

MENG CHIEH

Business traveler
Liked: Cleanliness
Good to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Marcel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción en Shanghai

Hotel muy bien ubicado cerca a centros comerciales, restaurantes, y edificios icónicos, el personal es muy amable, las habitaciones son súper cómodas y el desayuno es buenísimo
Stayed 3 nights in Feb 2025