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Novotel Shanghai Atlantis

4.0 star property

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Photo gallery for Novotel Shanghai Atlantis

Junior Suite-Huangpu River view,High Floor | 1 bedroom, premium bedding, down comforters, minibar
Daily buffet breakfast (CNY 80 per person)
Interior detail
Superior Twin room-Huangpu River View,High Floor | 1 bedroom, premium bedding, down comforters, minibar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • Parking included
  • Breakfast available
  • Room service
$71
includes taxes & fees
Aug 24 - Aug 25

Explore the area

View in a map
728 Pu Dong Avenue, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪2 min drive‬
  • Shanghai Tower
    ‪2 min drive‬
  • The Bund
    ‪3 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Twin room-Huangpu River View,High Floor

Superior Twin room-Huangpu River View,High Floor | 1 bedroom, premium bedding, down comforters, minibar

Superior Twin room-Huangpu River View,High Floor

  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin room-Huangpu River View,High Floor

Superior Twin room-Huangpu River View,High Floor | 1 bedroom, premium bedding, down comforters, minibar

Superior Twin room-Huangpu River View,High Floor

  • 398 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Multiple Beds (Family)

Superior Room, Multiple Beds (Family) | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, Multiple Beds (Family)

  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Junior Suite-Huangpu River view,High Floor

Junior Suite-Huangpu River view,High Floor | 1 bedroom, premium bedding, down comforters, minibar

Junior Suite-Huangpu River view,High Floor

  • 646 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard King room-River View,High Floor

Standard King room-River View,High Floor | 1 bedroom, premium bedding, down comforters, minibar

Standard King room-River View,High Floor

  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin room-City View,High Floor

Standard Twin room-City View,High Floor | 1 bedroom, premium bedding, down comforters, minibar

Standard Twin room-City View,High Floor

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior King Room-Huangpu River View,Executive Floor

Superior King Room-Huangpu River View,Executive Floor | 1 bedroom, premium bedding, down comforters, minibar

Superior King Room-Huangpu River View,Executive Floor

  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King room-Huangpu River View,High Floor

Superior King room-Huangpu River View,High Floor | 1 bedroom, premium bedding, down comforters, minibar

Superior King room-Huangpu River View,High Floor

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Shanghai Atlantis

4-star Shanghai hotel, connected to the convention center in Pudong
This hotel features 4 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center. Housekeeping is available on request.
Novotel Shanghai Atlantis offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Novotel Shanghai Atlantis features an indoor pool and a fitness center. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 5813 square feet (540 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Novotel Shanghai Atlantis has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Gloden Shark - This restaurant serves lunch and dinner.
The Square - This buffet restaurant serves breakfast, lunch, and dinner.
Art 50 - This buffet restaurant specializes in international cuisine and serves brunch and dinner.
Le Gourmet Deli Shop - This café serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 80 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Art 50
  • Gloden Shark
  • Le Gourmet Deli Shop
  • The Square

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5,813 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 250.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 80 per person
  • Rollaway bed fee: CNY 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Atlantis Novotel Shanghai
Atlantis Shanghai
Novotel Atlantis
Novotel Atlantis Hotel
Novotel Atlantis Hotel Shanghai
Novotel Atlantis Shanghai
Novotel Shanghai
Novotel Shanghai Atlantis
Shanghai Novotel
Shanghai Novotel Atlantis
Accor Atlantis Shanghai
Novotel Atlantis Shanghai Hotel Shanghai
Novotel Shanghai Atlantis Hotel
Novotel Shanghai Atlantis Hotel
Novotel Shanghai Atlantis Shanghai
Novotel Shanghai Atlantis Hotel Shanghai

Novotel Shanghai Atlantis Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 279 out of 681 reviews
Rating 8 - Good. 290 out of 681 reviews
Rating 6 - Okay. 75 out of 681 reviews
Rating 4 - Poor. 23 out of 681 reviews
Rating 2 - Terrible. 14 out of 681 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Claire

Disliked: Staff & service, property conditions & facilities
The reception staff was unfriendly and when you ask for help is like you are bothering them, they are mostly non English speakers which bothers me as they receive international clients. Their answer to everything is “I don’t know” My room was not being cleaned, the floors were not swept, the sheets were only changed when I was left with one day to leave Andy Chu, the restaurant manager is the only person who made my stay at this hotel bearable, he was kind and always tried his best to find way to make out breakfast pleasant
Stayed 7 nights in Apr 2025

10/10 Excellent

Qi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tina

Stayed 1 night in Mar 2025

10/10 Excellent

YouMei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet but very comfortable and affordable for visiting Shanghai
Stayed 1 night in Feb 2025

10/10 Excellent

Frederic

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel, all needed amenities and close to metro station
Stayed 6 nights in Dec 2024

6/10 Okay

Mingzhe

Stayed 1 night in Jan 2025

10/10 Excellent

KANG LENG

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities
Good location, not the best hotel for the price. If you are looking for a hotel with Air Conditioner, this is NOT IT, air doesn't work properly.
Stayed 4 nights in Nov 2024

2/10 Terrible

Yumi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No control over air conditioners, and the room was hot like a sauna. The phone in the room was also broken so we needed to go down to the front desk to ask for help. The staff in the reception could not speak English at all. We asked to lower the temperature of the AC but they came to our room to open the window instead. The room was above the 30th floor and they just opened the window and there was no screen door or anything. We had such a difficult time staying in this hotel. The location was not good either. You need to either take a cab or change trains a couple of times to get to most of the tourist spots. I would recommend not to choose this hotel if you are going to Shanghai for sightseeing, especially for those who does not speak Chinese.

10/10 Excellent

Yauheni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good. Nice city view.
Stayed 1 night in Sep 2024

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

KAM TOA

Stayed 1 night in Jul 2024

4/10 Poor

Paul

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very old. The bathroom was full of mould around the tiles and the silicone in the shower. The floor in the rooms were visibly dirty and required vacuuming. The indoor pool is extremely outdated.The staff were lovely and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeanne

Liked: Staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ann

Stayed 6 nights in May 2024

6/10 Okay

Jenny

Liked: Cleanliness, staff & service
Friendly and helpful staff. Hotel is a bit old - needs to upgrade
Stayed 1 night in Apr 2024

2/10 Terrible

Vinay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay clear of this trashy hotel

Hotels.com is getting worse by the day. They are recommending hotels which have no standard. I tried phoning this hotel as well as contacting them by mail and could never get through. I then contact hotels.com because I could not travel as I was sick and they could not get through. What a joke
Stayed 1 night in Feb 2024

10/10 Excellent

Guido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Noisy Elevators

It was a great hotel; however, the pool was not open. That was a major disappointment. The administration should do something about the sound produced by the elevator ducts. There is a constant humming sound coming from them. The poor front desk people must deal with that sound all day long. Perhaps a set of extra doors separating the aisle would be enough. The administration of the building should think about their employees, too. The restaurant dinning service was not good for the prices. Service was fine, but should be better.
Stayed 2 nights in Dec 2023

10/10 Excellent

JIng, Ann Arbor

Stayed 1 night in Oct 2023

8/10 Good

RAJEEV

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

ALEXANDRO

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Everything was very good, except for the bad conditions of the bathroom and all the mho in the shower.
Stayed 1 night in Aug 2023

10/10 Excellent

CHAU

Liked: Cleanliness, property conditions & facilities, room comfort
2nd time staying in this hotel. Happy with the service but the swimming pool and fitness room were closed during my stay.
Stayed 3 nights in Jun 2023

10/10 Excellent

Yongli

Stayed 2 nights in May 2023

4/10 Poor

Shiv

Stayed 4 nights in Apr 2023

10/10 Excellent

EDWIN A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021