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Mandarin Oriental Pudong, Shanghai

5.0 star property

Choose dates to view prices

Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
4 restaurants, breakfast, lunch, dinner served; French cuisine
Minibar, in-room safe, desk, laptop workspace
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Parking included

Explore the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪9 min walk‬
  • The Bund
    ‪16 min walk‬
  • Shanghai Tower
    ‪16 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪36 min drive‬

Room options

View all photos for Club Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, River View

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(4 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin River Themed Room King

Mandarin River Themed Room King | Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • 657 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

9.6 out of 10
Exceptional
(4 reviews)
  • 656 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Pearl Tower)

  • 1087 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

  • 1087 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Harbour City)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Twin Star Suite

Lobby

Twin Star Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin River View Room

Minibar, in-room safe, desk, laptop workspace

Mandarin River View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Executive River-view Queen Room

Lobby

Executive River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Oriental Suite

Living area | LCD TV, iPod dock

Oriental Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Wenhua City-View Room

Minibar, in-room safe, desk, laptop workspace

Wenhua City-View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Glamping Themed Suite · FANtastic Adventure

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Suite · FANtastic Adventure

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe River-view Queen Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

View all photos for Pearl Tower Suite

Minibar, in-room safe, desk, laptop workspace

Pearl Tower Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (City View)

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room (City View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe City View King Room

Minibar, in-room safe, desk, laptop workspace

Deluxe City View King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Harbour City Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe River-view Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club River View Room

Lobby

Club River View Room

  • Sleeps 2
  • 1 King Bed

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Harbour City Suite

Minibar, in-room safe, desk, laptop workspace

Harbour City Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Lobby

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive River-view Twin Room

Lobby

Executive River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for River View Suite

Minibar, in-room safe, desk, laptop workspace

River View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite - 2 bedroom

Minibar, in-room safe, desk, laptop workspace

Executive Suite - 2 bedroom

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Glamping Themed Room · Delightful MOment

Minibar, in-room safe, desk, laptop workspace

Glamping Themed Room · Delightful MOment

  • Sleeps 2
  • 1 King Bed

View all photos for Premier River View Suite

Minibar, in-room safe, desk, laptop workspace

Premier River View Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Executive Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Harbour City Themed Suite King

Minibar, in-room safe, desk, laptop workspace

Harbour City Themed Suite King

  • Sleeps 2
  • 1 King Bed and 2 Twin Bunk Beds

Similar properties

Exterior

Grand Hyatt Shanghai

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1005)
$166 nightly
The price is $166 total
includes taxes & fees
Grand Hyatt Shanghai

About this property

Mandarin Oriental Pudong, Shanghai

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Shanghai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The onsite spa has 13 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Mandarin Oriental Pudong, Shanghai features an indoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Mandarin Oriental Pudong, Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fifty 8 Grill - This restaurant specializes in French cuisine and serves lunch and dinner.
Yong Yi Ting - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Zest - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Riviera Lounge - Onsite restaurant.
Qi Bar - This cocktail bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 443.1 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 274 for adults and CNY 137 for children
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 443.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 430 out of 535 reviews
Rating 8 - Good. 76 out of 535 reviews
Rating 6 - Okay. 18 out of 535 reviews
Rating 4 - Poor. 7 out of 535 reviews
Rating 2 - Terrible. 4 out of 535 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family stay only surpassed by the service

From the moment we checked in through to our departure we were met by exceptional hospitality and service. We dined at all three restaurants and each meal was great. Couldn’t have asked for a better experience and a special shoutout to Luigi whom developed a special friendship with our 3.5 year old whom he called his hotel friend. Thank you again Luigi for making our stay so memorable and lighting up a 3 y.o day each morning with your friendliness. Would definitely come back to stay when we come back to Shanghai.
Stayed 5 nights in Apr 2025

8/10 Good

Yuhan

Stayed 6 nights in Apr 2025

10/10 Excellent

GLEB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property in a bit remote location which for some travellers can be an advantage
Stayed 1 night in Mar 2025

10/10 Excellent

Rhys

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, would highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Yiyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The MO at Pudong was a hidden gem, with a quiet surrounding and a ver pleasant atmosphere for our two night stay. The VIP benefit was 300 yuan discount off spa services, which was not that useful considering all spa services started at 1450 yuan. The room AC was not working properly but a technician was able to fix it after we called and complained about the problem. The hotel manager came and apologized and offered us some fresh fruit for the night and a nice box of chocolate when we checked out. Overall, the level of service was as expected for MO. The hotel is near the Gala Mall which has a number of restaurants offering different cuisines from parts of China. It’s convenient to get to other parts of shanghai and the view from our room was also quite spectacular. For those who are seeking a walkable distance to lively shopping and crowd scenes, it maybe preferable to be on the other side of the river. Overall, this is still a great choice.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Very nice hotel, perfect view. We arrived hotel late, the staff help us to ordered the food.We will come back again.
Stayed 1 night in Apr 2025

10/10 Excellent

Shouhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

JAI-SONG

Stayed 5 nights in Apr 2025

10/10 Excellent

Qiang

Stayed 3 nights in Apr 2025

10/10 Excellent

MIHALACHE

Stayed 4 nights in Apr 2025

10/10 Excellent

Sujata, CHICAGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good wxample of a MO.
Stayed 1 night in Mar 2025

10/10 Excellent

Qi, FOSTER CITY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the large bath
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel

This was our 5th visit in 2 years ... love the place and booked to go back again in June ... nice and quiet on the East Bund
Stayed 5 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely enjoyed my experience staying here at Mandarin Oriental, Shanghai. Was given a complimentary upgrade for their executive club and was treated like a king. Staff was highly attentive and accommodating throughout the entire stay and even compensated one of our room service dinners since our neighbor was making a lot of noise moving boxes 12AM. Overall was a pleasant experience and look forward to my next visit.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wenting

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Angelina and your team for the attentive service. The experience was great. The complimentary birthday cake was delicious. Love Mandarin Oriental's hotel culture and personable service.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, the whole stay for 3 nights with my family was wonderful. Staff were all so lovely and helpful would definitely stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

Vikram

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you Luigi and the wonderful ladies in the Club lounge for the Excellent service
Stayed 5 nights in Mar 2025

10/10 Excellent

emanuele

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks to Luigi I solved all the connections, communications and payment issues which they should be outlined specifically to the client upon arrival like Alipay, WeChat, internet etc. Luigi is very kind and helpful but the only international who can help the non Chinese visitor. Major emphasis should be given to English language training to local staff at reception, concierge, restaurant management etc. Everybody is extremely kind and willing to help. The issue is making the visitor at ease which lies with the management
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Felt like I’ve never been to a hotel before everything was so well thought out and service was excellent. Definitely coming back. Thank you!
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Stayed 3 nights in Feb 2025

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Souliman

Stayed 3 nights in Feb 2025

8/10 Good

Shouhua

Stayed 1 night in Feb 2025

10/10 Excellent

Duncan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the ambience.
Stayed 3 nights in Feb 2025