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Mandarin Oriental Pudong, Shanghai

5.0 star property

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Photo gallery for Mandarin Oriental Pudong, Shanghai

Cocktail bar
Minibar, in-room safe, desk, laptop workspace
Lobby
4 restaurants, breakfast, lunch, dinner served; French cuisine
4 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Spa
  • Parking included
  • 24/7 front desk

Explore the area

Map
111 Pudong South Road, Pudong, Shanghai, Shanghai, 200120
  • Oriental Pearl Tower
    ‪10 min walk‬
  • Jin Mao Tower
    ‪14 min walk‬
  • Shanghai Municipal History Museum
    ‪15 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪43 min drive‬

Room options

View all photos for Club Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 2 Twin Beds, River View

8.8 out of 10
Excellent
(3 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Club Room, 1 King Bed, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Twin Star)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Twin Star)

  • 807 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, River View

  • 807 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, River View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin River Themed Room King

Minibar, in-room safe, desk, laptop workspace

Mandarin River Themed Room King

  • 657 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(3 reviews)
  • 656 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pearl Tower)

Suite, 1 King Bed (Pearl Tower) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Pearl Tower)

  • 1087 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 721 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Premier Suite, 1 King Bed, River View

  • 1087 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Room, 1 King Bed

Mandarin, Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Mandarin, Room, 1 King Bed

  • 657 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Harbour City)

Suite, 1 King Bed (Harbour City) | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Harbour City)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View

Minibar, in-room safe, desk, laptop workspace

Club Room, 1 King Bed, River View

  • 538 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Bar (on property)

Grand Hyatt Shanghai

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1000)
The price is $145
per night
$169 total
includes taxes & fees
Feb 19 - Feb 20
Grand Hyatt Shanghai

About this property

Mandarin Oriental Pudong, Shanghai

5-star Shanghai hotel, connected to a shopping center in Downtown Shanghai
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Mandarin Oriental Pudong, Shanghai offers 362 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas and include dining tables. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Spa has 13 treatment rooms including rooms for couples. Services include facials and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy.
In addition to a full-service spa, Mandarin Oriental Pudong, Shanghai features an indoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a fitness center, a sauna, and spa services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Mandarin Oriental Pudong, Shanghai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Fifty 8 Grill - This restaurant specializes in French cuisine and serves lunch and dinner.
Yong Yi Ting - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Zest - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Riviera Lounge - Onsite restaurant.
Qi Bar - This cocktail bar serves light fare only.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 120 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 274 for adults and CNY 137 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Fifty 8 Grill
  • Qi Bar
  • Riviera Lounge
  • Yong Yi Ting
  • Zest

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Dining table
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 25 floors
  • Banquet hall
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 437.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 274 for adults and CNY 137 for children
  • Fee for in-room wireless internet: CNY 120 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: CNY 120 per 24-hour period (rates may vary)
  • Airport shuttle fee: CNY 950 per vehicle (one-way)
  • Rollaway bed fee: CNY 437.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mandarin Oriental Pudong
Mandarin Oriental Pudong Hotel
Mandarin Oriental Pudong Hotel Shanghai
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Shanghai Pudong
Mandarin Oriental Pudong Shanghai Hotel
Mandarin Oriental Pudong Shan
Mandarin Oriental Pudong Shanghai
Mandarin Oriental Pudong, Shanghai Hotel
Mandarin Oriental Pudong, Shanghai Shanghai
Mandarin Oriental Pudong, Shanghai Hotel Shanghai

Mandarin Oriental Pudong, Shanghai Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 335 out of 428 reviews
Rating 8 - Good. 68 out of 428 reviews
Rating 6 - Okay. 14 out of 428 reviews
Rating 4 - Poor. 7 out of 428 reviews
Rating 2 - Terrible. 4 out of 428 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Liked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Martin

Stayed 3 nights in Oct 2024

2/10 Terrible

Yat

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The reception guy is not professional. We stay 5 days 4 nights. We asked for a little higher floor, but we only offer the room on 6 th floor. If we need higher floor, we asked to pay more. The other 2 groups of guest behind us, get offer 10 th or above floor by another receptionist. I felt being discriminated. The room mattress is too old as we sit on the bed, we hear the spring sound. The pillows are not supportive. After a night we feel neck pain and lower back pain. There are a lot of aging marks on the room wooden floor . There many old marks on the room carpet too. Overall it makes you feel you stay at a 3 stars hotel. A morning we take the breakfast, the escort staff bring us to the table just next to the busy noodle counter. There are couples tables behind the front,we ask for the change of table but the staff refuses and say the tables are occupied. We have our breakfast over 40 minutes, all the behind tables are still empty. It makes me feel that kind of service is not match to the name of the hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything I expected from this hotel, having stayed in other ones in various parts of the world. Great staff and facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Pudong
It’s my first time staying at a Mandarin Oriental property, and it definitely live up to the 5 stars reputation. We got a deal to the club room and splurge on the upgrade. The clubroom included breakfast, after tea, happy hour with hors d’oeuvres, and two pieces of laundry daily. We took full advantage of the club lounge, and especially impressed with The personal services of the lounge staff. Stevie at the lounge was extremely attentive, even Remembering the drink of choice of one of our group member! The buffet breakfast at Zest is impressive, Full of both western and eastern options. The staff was diligent, making sure all dirty plates are cleared off the tabled And drinks refilled despite busy breakfast service. The room is immaculate, spacious, Modern, with beautiful Chinese accents. The Bell staff are helpful, thank you Allen for Helping with my heavy suitcases, and calling for an extra van to take us to the subway. Thank you to the concierge staff to make sure all the packages arrived safely and delivered to the room. The only downside is the Hotel it’s a little far from the nearby subway station(17 minutes walk), But there is a free hotel shuttle available on first serve basis that can take you within 2 km radius.
Stayed 3 nights in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very beautiful hotel, close to everything. We had a river view room and that was spectacular. The room was large, very clean and well decorated. Definitely recommend this hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful helpful staff, concierge Joy and Marko was extremely helpful. Breakfast was great.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2024

2/10 Terrible

Qun

Stayed 1 night in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel and will recommend it for anyone who wants to visit shanghai
Stayed 4 nights in Sep 2024

10/10 Excellent

Nayef

Stayed 4 nights in Sep 2024

10/10 Excellent

FOO CHOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Cindy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding experience and great value
Stayed 2 nights in Aug 2024

10/10 Excellent

Qin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, excellent service
Stayed 4 nights in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building / room is as you would expect from a 5 star hotel. What really sets it apart is the incredible staff and remarkable breakfast. Worth every penny and the perfect place to stay if you would like to treat yourself in Shanghai.
Stayed 1 night in Aug 2024

8/10 Good

Shenyan

Traveled with family and small children
Liked: Cleanliness, staff & service
Free wifi does not work, need to pay for wifi for more than $8 per day
Stayed 2 nights in Aug 2024

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
Looks old, Wi-Fi doesn't work, the area around not convenient
Stayed 6 nights in Aug 2024

8/10 Good

Lisa

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Besides the brushing under the rug for a guest smoking in the room with their door wide open to the hallway, it was alright.
Stayed 2 nights in Aug 2024

4/10 Poor

Tong

Disliked: Cleanliness, amenities, property conditions & facilities
They don’t even mention the vip access before I brought that up. And no upgrade offered
Stayed 1 night in Jul 2024

10/10 Excellent

Wei, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Wei, Beaconsfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jul 2024