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Grand Central Hotel Shanghai

4.5 star property

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Photo gallery for Grand Central Hotel Shanghai

Exterior
Body treatments, facials, massage/treatment rooms
Staircase
Executive Suite | Down comforters, minibar, in-room safe, desk
Down comforters, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • Air conditioning

Explore the area

Map
505 Jiujiang Road, Shanghai, Shanghai, 200001
  • Nanjing Road Shopping District
    ‪1 min walk‬
  • Former French Concession
    ‪7 min walk‬
  • People's Square
    ‪12 min walk‬
  • Shanghai (PVG-Pudong Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Down comforters, minibar, in-room safe, desk

Deluxe Twin Room

  • 398 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Atrium-view Queen Room

Atrium-view Queen Room | Down comforters, minibar, in-room safe, desk

Atrium-view Queen Room

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Business Suite

Business Suite | Down comforters, minibar, in-room safe, desk

Business Suite

  • 732 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Down comforters, minibar, in-room safe, desk

Deluxe Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Bed Room

Executive King Bed Room | Down comforters, minibar, in-room safe, desk

Executive King Bed Room

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | Down comforters, minibar, in-room safe, desk

Executive Room

  • 441 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Down comforters, minibar, in-room safe, desk

Executive Suite

  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Central Hotel Shanghai

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1003)
The price is $87
per night
$100 total
includes taxes & fees
Mar 3 - Mar 4
Central Hotel Shanghai

About this property

Grand Central Hotel Shanghai

4.5-star hotel in Downtown Shanghai
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Grand Central Hotel Shanghai offers 353 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Grand Central Hotel Shanghai provides a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Onsite parking is available (surcharge).

Grand Central Hotel Shanghai is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Central Grill - This fine-dining restaurant serves dinner only.
Bo Yuet Hin - This restaurant serves lunch and dinner.
Coffee Shop - This buffet restaurant serves breakfast and dinner. Open 24 hours.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CNY 60 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 182 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bo Yuet Hin
  • Central Grill
  • Coffee Shop

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 17 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 182 per person
  • Self parking fee: CNY 60 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Grand Central Hotel Shanghai
Grand Central Shanghai
Shanghai Grand Central Hotel
Central Shanghai Shanghai
Grand Central Hotel Shanghai Hotel
Grand Central Hotel Shanghai Shanghai
Grand Central Hotel Shanghai Hotel Shanghai

Grand Central Hotel Shanghai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 605 out of 1004 reviews
Rating 8 - Good. 283 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 33 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Will

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff makes great hotel.
Theresa Jin was very helpful on getting most out of our stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location opposite Nanjing Pedestrain walk. Very short walk to metro station
Stayed 5 nights in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude check in staff
The staff at reception during checkin were so rude, so disinterested in the customer. Could not have made you feel Welcomed if they tried. The rest of the staff were genuinely helpful but whole experiences ruined by the rude reception team
Stayed 1 night in Nov 2024

2/10 Terrible

Kian

Disliked: Staff & service, property conditions & facilities, room comfort
Very uncomfortable 4 nights Stay
Aircondition Room temperature much too high. Unable to sleep qell for 4 nighs!
Stayed 4 nights in Nov 2024

10/10 Excellent

Lanny

Stayed 1 night in Nov 2024

10/10 Excellent

Lanny

Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Alice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

School

Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here many times. Classy, professional, clean, excellent location for walking and shopping. Excellent AM eats, easy lobby to hang with friends for drinks or a meeting. Great restaurant. Highly recommended.
Stayed 2 nights in Oct 2024

10/10 Excellent

Loo Seng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was not informed that I can enjoy free afternoon high tea at lobby.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mei

Stayed 1 night in Oct 2024

8/10 Good

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
The location is great, just a 3-minute walk from the subway station or Nanjing East Road. The hotel is beautiful and my room was comfortable. I really want to give this hotel 10 points, but the hotel charged me $8.44 for losing one of my room cards, which made me uncomfortable and unhappy.
Stayed 1 night in Sep 2024

10/10 Excellent

Yvette

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

ng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location - near Nanjing Road
Location is good BUT the GPS is not that good. The Didi car services and food delivery that I ordered often got routed to the hotel next door.
Stayed 6 nights in Oct 2024

10/10 Excellent

Marie

Stayed 4 nights in Sep 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with incredible service from every staff member. The spa and pool were a highlight along with the perfect location and beautiful atrium
Stayed 2 nights in Oct 2024

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation
The hotel is very nice and clean close to a shopping area. Room was pretty spacious.
Stayed 1 night in Oct 2024

4/10 Poor

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DON’T STAY HERE!
Rude employees. Room not cleaned over 5 day stay. Sheets not changed. Argued with guests. Better hotels right across the street. Crown Plaza, Radisson, etc. Used to stay here for business but NEVER AGAIN!! Looks good but it has gone down. Try other places. Don’t get fooled like I did.
Stayed 5 nights in Oct 2024

10/10 Excellent

Russell

Stayed 2 nights in Oct 2024

6/10 Okay

Leon

Traveled with group
Liked: Cleanliness, property conditions & facilities
When we arrived the hotel, the Reception Manager being very impolite and rude, when we requested whether there is an upgrade of room when we are Gold member of Expedia. Last time they upgrade for us, so we requested is it possible this time.
Stayed 8 nights in Sep 2024

10/10 Excellent

Sing Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024